James

I have now bought two bikes from Dolan in the past 5 years - a Rebus and a Tuono. Both are excellent and very good value for money. The build quality is fantastic and a custom build avoids the need to change components at additional cost.
My most recent purchase was my Tuono. To start, I booked a full bike fitting, where I was asked about my cycling habits, future goals and what I was looking for in a new bike (for me, an endurance bike with a 'Roubaix' set up). The full fit also looked at my shoe fitting, seat fitting and suitability as well as the optimal set up for a new bike (though Tom also adjusted the seat on my Rebus from the fitting). We then talked about options for the new bike. We had a good discussion, my questions were answered throughly and there was no upselling - in fact, in a couple of cases, I was advised to take a lower-cost option. The bike fit also revealed I needed a larger frame than I would have chosen if I'd ordered without one, so from that alone, I would recommend a fit or at least a conversation before ordering.
Ordering was simple enough. The great thing about Dolan is that you can pretty much customise your bike build to your fit and budget, starting from the base build - there's no buying a 'standard' build and then having to replace the wheels / stem / saddle etc after purchase.
If I had one small gripe, the order to delivery timescale was two or three weeks longer than initially communicated, and I needed to email a couple of times for updates (which were quickly replied to). My set up included custom paint and the anti-scratch paint treatment, which caused a delay - perhaps Dolan could have been a little more pro-active in keeping me up-to-date with the status and expected delivery date. Tiny gripe over!
So onto collection. I chose a collection because that enabled me take the bike fully set up to my bike fit measurements. At collection, I was introduced to my new bike, given a quick tour of the features offered any advice that I might have needed. I was also given a couple of water bottles, which was a nice touch. The bike looked absolutely fantastic and I was very happy.
I've now had the bike for around a month and done a few 40/50 mile rides on it (in winter conditions). The fit is fantastic and it's very comfortable to ride. The build is sturdy and the Tuono is very responsive to putting down the power. One of my worries about an endurance bike (from experience with another brand) was that the bike might be sluggish but its actually as quick as my Rebus - so the 'Roubaix' set up is there! I'm really happy with the bike, the fit, set up and appearance and would definitely recommend Dolan (and do). I'll be back when it's time to buy again!

I'd not previously used LightBulbs direct but will definitely come back having found them when surfing around. Good choice of products and better pricing compared to other outlets, including the usual online suspects who were vastly more expensive. On top of that, delivered quickly and as scheduled.

Have used SIS online to buy their products. Simple to use website is complemented by a speedy delivery.