Earrings not as expected, but possibly my oversight
Great delivery time, packaged reasonably well. However, the product Silver earrings are much smaller in reality compared to the website. My error for not taking notice of the advertised description/dimensions. With that said, the photos IMO gave the impression that they were larger. Therefore, I was very disappointed with them unfortunately but I didn’t want the inconvenience of returning them. The earrings were sold at an individual price $35 per earring; which could be confusing also. I could quite easily have mistakenly thought that I was ordering a pair had I not had my coffee, but would have only received and actually paid for one! In hindsight that would probably have been good. $70 for two earrings that I don’t really like. Nice long posts however and butterflies, so far I’ve not lost them.
Antwort von Watch Direct Australia
Hi Abelyn,
Thank you for your honest and detailed feedback. We are sincerely sorry to hear that the earrings were not what you expected.
Regarding the size and appearance, we rely strictly on the manufacturer’s descriptions, dimensions, and photography to represent each item. We strive to provide all technical specifications (like measurements) so our customers can make informed choices, though we understand how professional photography can sometimes make an item appear larger than it is in reality.
We also appreciate your feedback regarding the individual pricing. We sell some items individually to accommodate those who prefer to mix and match or have multiple piercings, but we always want that to be as clear as possible at checkout to avoid any confusion.
We’re glad to hear you were happy with the delivery speed and the security of the posts!
Best regards,
The Watch Direct Team