Zzlfunded Bewertungen 15

Antwort von Zzlfunded

Aktualisiert vor 6 Tagen

Hi,

We are truly sorry to hear about your experience and understand why you were concerned.

Shortly after launch, our infrastructure was targeted by a sophisticated backdoor attack which caused interruptions to account provisioning, payment verification, and customer communications. This unfortunately created delays for a number of customers and prevented some automated emails from being delivered as expected.

We want to assure you that this was not an attempt to avoid communication or withhold services. Our team worked around the clock to restore operations and verify all pending orders.

If you have not yet received your credentials, please contact us directly with your order information and we will prioritize your case immediately. We have also provided a welcome bonus to affected customers as a token of appreciation for their patience.

We take all feedback seriously and are continuously improving our systems, security, and support processes to ensure this does not happen again.

Thank you for your patience and understanding.
Please consider updating your review based on your current experience.

– The Support Team

Antwort von Zzlfunded

Aktualisiert vor 6 Tagen

Hi Aamir,

We completely understand your frustration and sincerely apologize for the delay.

At the time of your purchase, our systems were impacted by an unexpected backdoor attack that disrupted automatic account creation and email notifications. Unfortunately, this resulted in some customers not receiving their credentials within our normal delivery timeframe.

The issue has since been resolved, and credentials were sent to all affected users. If you have not located them, please check your spam/junk folder or contact support so we can resend them immediately.

To thank you for your patience during this disruption, we have credited a welcome bonus to your account.

We value every customer and are committed to providing a much better experience moving forward.
Please consider updating your review based on your current experience.

– The Support Team

Antwort von Zzlfunded

Aktualisiert vor 6 Tagen

Hi James,

Thank you for bringing this to our attention. We sincerely apologize for the experience you had.

Shortly after launch, our platform experienced an unexpected security incident involving a backdoor attack that temporarily affected website functionality, account provisioning, and email delivery systems. While the issue has since been resolved, some customers experienced delays in receiving credentials and onboarding information.

We have checked our records and can confirm that all affected accounts were processed. If you have not yet received your login credentials, please check both your inbox and spam folder, or contact our support team directly so we can resend them immediately.

As a gesture of goodwill for the inconvenience caused, we have also added a welcome bonus to affected accounts.

We appreciate your patience and the opportunity to make this right.
Please consider updating your review based on your current experience.

– The Support Team