I used my frother everyday for 6 years till it finally slowed down. I contacted the website and got a replacement with the lifetime guarantee. They sent me two new ones and I'm loving it.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay f... Mehr ansehen
At first Santiago was very responsive and helpful. Once I paid for the shipping and repair he stop responding. I had to send another email to customer service and inform them that I planned to dispute... Mehr ansehen
We had an issue with a battery operated milk frother. Quit working after Amazon’s return time expired. With the product lifetime warranty, I contacted the company. They immediately got back with me... Mehr ansehen
Hat 15 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Best customer service
I ordered a frother from Best Buy.
It stopped working after couple of weeks.
I called the number printed on the frother and the company shipped a new one. Works excellent!!
Best customer service!!
Works Well
Item is nice and heavy and gets juices great. One issue I have experienced is the juicer sliding around on my counter when I try to squeeze the fruits. A set of suction cups on the bottom of the juicer would help.
Fabulous product.
I had originally bought a frother on an Amazon sale in 2018. It recently started declining and eventually stopped working. I contacted customer support to see about the warranty and because it's the only site that still had the pattern I wanted. Customer service was fabulous and I now have a new frother in the same beautiful pattern as well as a bonus frother. The thank you cards was nice as well. I will continue to buy from this brand.
Zulay stand behind their products
We had some trouble with your 100 cup coffe urn. You were great to work with to get our urn replaced. It is very refreshing to find someone that stands behind their products. Thank you.
Problems were fixed immediately
Problems were fixed immediately. Products worked great.
Honored lifetime warranty that was purchased in 2023…
I ordered a unit back in 2023 that stopped working. They not only honored the lifetime warranty but sent me an extra unit! Great customer service!
Customer service was very helpful
Customer service was very helpful. I needed a replacement part. It shipped quickly.
Wonderful product
Wonderful product extremely quick shipping
Great Customer Service, Great Company!
I love using the products made by Zulay! Staple in my kitchen. I had a little issue with my milk frother where it somehow got a short and would run very slow. After changing the batteries with no change, I finally broke down and called customer service and little to my knowledge, there was a life time warranty on the product! They pulled up my order and immediately sent me a new one and for my trouble included an extra one in a different color. They went beyond my expectations and I will remain a loyal customer! Thank you so much!
Great customer service and support
Great customer service and support. Wonderful product - I use my milk frother every day!
I love love love my juicer
I love love love my juicer. It’s a pull down citrus press. It’s well made. Sturdy and easy to clean . Plus I got a free gift to boot!
Spins like a Category 5 hurricane
The product delivered is as described. It spins much stronger than my AA battery operated frother. I wish I could submit a video…
I love the mission and the reasopn the…
I love the mission and the reason the company started. The items I ordered are made of good quality. I used the popcorn popper but no videos/pictures 😑. All but 5 kernels popped and it was so good. I didn't use the popcorn button. I did 2:35 and it was done. I do plan on ordering from the company again. The customer service is good as well.
I was blown away by awesome customer…
I was blown away by awesome customer service. I was treated with politeness and professionalism. I strongly encourage everyone to try out their product lines.
A great warranty
I realized after my last purchase of my 3rd Zulay frother that they have a lifetime warranty. I gathered my invoices and inquired and to my surprise the warranty was 100% legit and they made it more than right, and even included a hand written thank you note.
Customer support was great also.
We love their products and use them daily for coffees at home.
They are awesome and helpful
They are awesome and helpful. I got a hand written note. This is a family owned business. I bought a frother and it didn't work. They sent me 2 new ones. I really like them and will recommend to family and friends.
Just received my order
Just received my order - went to use for the first time and have broken cracked strainer spoon. I sent message to customer service and have not heard back.

Antwort von zulaykitchen.com
Zulay never disappoints
Zulay never disappoints. Customer service is awesome, love my new frother. I will never purchase one from anywhere but Zulay. They stand behind their products and always goes above and beyond to make sure you are satisfied!
Thank you for standing up to your…
Thank you for standing up to your product and sending me a replacement with just shipping fees.
Love Zulay
Milk Frother Replacement
I first purchased the milk frother a couple of weeks ago. After a few uses it didn't work. On a hunch I reached out to Zulay Kitchen through Amazon and heard back from Yna within two days. They reviewed the video and comments I sent and were happy to replace the unit for me. I am so impress how responsive they were. Their willingness to replace and get a new milk frother was also impressive. The new one definitely works very well!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







