Zufluxo Bewertungen 

BEWARE!!
Hidden Subscription and very bad at communicating
And not even a good product

⭐ 1/5 – Recurring subscription charges and no response to my return request

Unfortunately, my experience with ZuFluxo has been extremely disappointing.

I originally made what I understood to be a one-time purchase in April. I later discovered that I had been enrolled in a recurring subscription and found three recurring charges on my credit card.

I contacted ZuFluxo as soon as I became aware of the situation. They confirmed that the subscription had been cancelled, but my requests regarding reimbursement of the recurring charges were not properly addressed.

The situation became even more frustrating when I tried to return the latest order.

I formally requested the return of Order #5861 on August 6, within the 30-day return period stated in their own Refund Policy. I then provided photographs of the unused products and packaging as requested.

Despite this, I received no return authorization, no return address and no shipping instructions.

I followed up again on August 11 and sent a final written request on August 15. I am still waiting for the information necessary to return the unused products and receive my refund.

I have kept copies of the emails, order confirmations, credit card charges, photographs and correspondence documenting the entire process.

Based on my experience, I strongly recommend that customers carefully check whether a recurring subscription is being selected when placing an order and monitor subsequent credit card charges.

I would be happy to update this review if ZuFluxo finally processes my return and resolves the outstanding refund issue.

Terrible company. Devious in the subscription process and non communicative now I want to return. Complete scammers, don’t do it!

Do not purchase from this Company. I have now had 3 reoccurring charges to my account even though I have already been in contact with them to cancel.

This company signed me up for monthly subscription and has been charging my account every month. Who on earth would sign up to a subscription. I’ve contacted and emailed and left enquiries advising of this for 6 weeks and no response to any. Very disappointed that companies can get away with this.

They charged my account multiple times in an unauthorised manner. I had ordered the eyeliner once and I had been charged for it 3 times. I had to cancel my card so that further transactions werent made. DO NOT BUY!

Didn’t expect much at first but I’m actually really happy with it. It’s easy to apply and doesn’t smudge during the day. I’ve used it a few times now and it holds up well. Good quality for the price.

They subscribed me at checkout hidden when you press buy now. They automatically take the money monthly

I bought winged eyeliner stamps - which genuinely weren’t great. The wings themselves were too large and thin. However I’ve also had an issue with a subscription I didn’t sign up for.’ A response in an email has informed me that I selected a subscription’ at the checkout - which I did not see. After the second order for winged eyeliner went through and I received a confirmation email I had to immediately contact the company to cancel it. They’ve now stopped the subscription but (as usual) it’s possibly too late to stop the current one processing so that one will go through.

I didn’t see anything suggesting I was purchasing a subscription of eye liner so beware at checkout.