I cannot fault ZPecommerce. Replies to a few tech support questions have always been quick and sufficient to get the problem resolved. I am just setting up my third site with them, my needs are sm... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I cancelled my store with ZP two years ago and still, twice in a row now I have been Bille the annual fees due to them not cancelling the subscription, although my store is non existent. No emails bei... Mehr ansehen
One of the very best in the world!! Highly professional with a human touch! I was basically held hostage by web designers who confused little me for Gucci! Only regret is, i did not find these great g... Mehr ansehen
Unternehmen hat geantwortet
I had been looking at opening my own online store but thought it would be too big a task as well as time consuming. I tried the free trial & within a week I had opened my shop & on the 1st page of goo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ZPeCommerce is the perfect platform to start trading online without any risks. You can build your free eCommerce store and access the features required to get your store online. No domain name is required and you can be up and running with your free ecommerce website in under an hour.
Kontaktinformationen
Corner House, DH99UE, Durham, Vereinigtes Königreich
- support@zpecommerce.co.uk
- zpecommerce.co.uk
4.3
Hervorragend
133 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The bees knee's when it comes to …
The bees knee's when it comes to business websites at a great price. I've been using ZPeCommerce for nearly a year and I couldn't be happier. I recently upgraded to the new dashboard which is fantastic(I thought the old one was good so didn't upgrade for ages!). Every time I've had a query they've replied in a prompt and courteous manner, sometimes within minutes.
12. Dezember 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Andrew,
I have just logged on to see this lovely review today :)
Thank you for taking the time to leave us this nice review.
I am so pleased that you are sticking by us. If you need any help or you have any ideas on how we can improve anything please get in touch :)
We wish you all the success with your online shop!
Merry Xmas!
Kindest Regards,
ZP Customer Service Team.
What a great company ZPeCommerce is
What a great company ZPeCommerce is, I am new to this & need lots of help, they respond very quickly, & nothing seems to be too much trouble. Always updating their site too. I would certainly recommend to anyone wanting to build their own website.
12. Dezember 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi MrFrog Dancewear,
Great name by the way! :)
Thank you very much for taking the time to leave us a nice review :)
We are really pleased that you are happy with the product and our service so far. If you need any further help please get in touch and we will be happy to help you.
If you have any suggestions to help improve the system please email them over to us and we will take a look.
We wish you good luck with your online store,
Merry Xmas!
Kindest Regards,
ZP Customer Service Team
Excellent customer service and user friendly interface
Excellent customer service , very friendly and easy to use ecommerce platform , would definitely recommend to anyone .
12. Dezember 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Catalina,
Thank you very much for leaving us a lovely review :)
We are very pleased that you are happy with our service. If you need any further help please get in touch and we will be happy to help you.
If you have any suggestions to help improve the system please email them over to us and we will take a look.
We wish you good luck with your online store,
Merry Xmas!
Kindest Regards,
ZP Customer Service Team
I have had all my websites with …
I have had all my websites with ZPeCommerce for several years now and have found the customer service second to none. I have recommended this company to several colleagues on the shows circuit and wouldnt use any other website company. As they grow and develop the features get better and better and it is easy to navigate.
Highly recommended.
12. Dezember 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Mr S White,
Thank you very much for taking the time to leave us a lovely review :)
We are really pleased that you are happy with the product and our service through out the years & thank you for recommending us too. If you need any further help please get in touch and we will be happy to help you.
If you have any suggestions to help improve the system please email them over to us and we will take a look.
We wish you good luck with your online store,
Merry Xmas!
Kindest Regards,
ZP Customer Service Team
Excellent Support Service
Excellent Support Service, Affordable Pricing Strategy and Everything I need to grow my business. You are my lifesaver 👍🏻👍🏻
12. Dezember 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Chris,
Thank you very much for leaving us this nice review :)
We are really pleased that you are happy with what we offer. If you need any further help please get in touch and we will be happy to help you :)
If you have any suggestions to help improve the system please email them over to us and we will take a look.
We wish you good luck with your online store,
Merry Xmas!
Kindest Regards,
ZP Customer Service Team
Always helpful!
You enabled me to get into IT world without any previous experiences. Now I am able to manage my own web. Thank you for your prompt support when I get something wrong or I need your help.
Great job!
Kind regards,
Jana
11. September 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Jana :)
Thank you very much for taking the time to leave us a lovely review :)
I am so pleased you picked our platform to build your new online store. We try and make things as easy as we possibly can, sometimes systems are too complicated and that can be off putting.
If you have any comments or suggestions about the system or service please let us know and we will be happy to help.
We wish you all the success with your online shop!
All the Best!
Kindest Regards,
ZP Customer Service Team.
GREAT Store builder!!!
GREAT Store builder! Easy to use and easy to upload new products to, from newbies and self employed to big businesses I recommend these guys to everyone I know! Cheers!
5. Juli 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Meyer,
I have just logged on to see this lovely review this morning :)
Thank you for taking the time to leave us this nice review.
I am so pleased that you decided to build a store with us. If you need any help or you have any ideas on how we can improve anything please get in touch :)
We wish you all the success with your online shop!
All the Best!
Kindest Regards,
ZP Customer Service Team.
Fantastic customer service
Fantastic customer service, very quick to reply.
The software is great and easy to use.
Really very happy
29. Juni 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Lee,
Thank you very much for taking the time to leave us a nice review :)
We are really pleased that you are happy with the product and our service so far. If you need any further help please get in touch and we will be happy to help you. We also have a news page which shows our opening times and any current news, if you go to www.zpsupport.co.uk
If you have any suggestions to help improve the system please email them over to us and we will take a look.
We wish you good luck with your online store,
All the Best!
Kindest Regards,
ZP Customer Service Team
This was the first site i launched …
This was the first site i launched through my day job with ZP and found the whole process easy and stress free. I then mentioned it to my wife who set up her own site.
The ongoing support has been great and they are a delight to work with.
My only issue to date is that i would like to see an Ebay integration getting put into place once this is there 5 stars all day.
14. Juni 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Matthew,
I have just logged on to see this lovely review :) Thank you :)
What a lovely review for us to read this morning. Thank you for mentioning eBay Integration, we made some changes to our admin system a few weeks ago but we have been working on the eBay Integration lately and it will be re introduced soon.
If you need any help please get in touch and we will be happy to help you.
We wish you all the success with your online shop!
All the Best!
Kindest Regards,
ZP Customer Service Team.
Back with another website
I have had a business website with ZPeCommerce now for over a year. I have found the site fairly easy to build and maintain. Today I decided to build a new site for my hobby. I don't really need an eCommerce site but these guys are just so great to deal with. I am a bit rusty on the build and have had a few teething problems and I am fairly sure I have driven them mad with all my questions today, but they have responded so quickly and I think I am pretty much sorted now, just a couple of minor details I have spotted this evening but I am certain they will sort me out tomorrow. Thanks guys I can't recommend you highly enough
7. Juni 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Alison,
Thank you very much for taking the time to leave us a lovely review :)
I am so pleased you have decided to build another eCommerce website with us. I am sure you will do really well with your second store. It is no problem at all we would rather customers get in touch with us for us to help. We try and make things as easy as we possibly can. If you have any suggestions that would make it easier we are happy to take a look.
We wish you all the success with both of your online shops!
All the Best!
Kindest Regards,
ZP Customer Service Team.
Excellent never had a problem when I …
Excellent never had a problem when I have had difficulty with putting stuff up on website or website itself the team have been so helpful and always gotten back to me pretty much straight away! I will definitely recommend the company to anyone who is looking to find someone to build a website with!
6. Juni 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Sammy :)
Thank you very much for taking the time to leave us a nice review.
We are really pleased that you are happy with the product and our service. If you need any further help please get in touch and we will be happy to help you. We also have a news page which shows our opening times and any current news, if you go to www.zpsupport.co.uk
If you have any suggestions to help improve the system please email them over to us and we will take a look.
We wish you good luck with your online store,
All the Best!
Kindest Regards,
ZP Customer Service Team
I just joined recently and they have …
I just joined recently and they have been helpful in helping me set up my online store. I am quite happy with their support and so far everything is excellent. Thank you.
24. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Edward :)
Thank you very much for taking the time to leave us a review and for you kind words :)
We are really happy that you like our platform and service so far!
We really appreciate comments that customers may have as this helps us improve our service. If you think of any ideas that you think may help the system please feel free to email them across to us and we will take a look.
Thank you very much for your feedback and good luck with your store!
All the Best!
Kindest Regards,
ZP Customer Service Team.
Great system, Great support
At last I have found what I am looking for. I have tried many other providers and although they have been good, there was always something lacking for my needs. Not now though.
I am so pleased that I stumbled across ZPeCommerce, the system does a great job and certainly all the things I need for my business.
Support is very good indeed, nothing seems too much trouble and any issues are sorted out very quickly.
The system is still developing in some respects and I look forward to future enhancements to this already great service.
Keep up the great work guys.
David
19. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi David,
I have just logged on to see this lovely review this morning :)
Thank you very much for taking the time to leave us this nice review.
I am so pleased that you decided to build a store with us. It is lovely to hear that you have tried other providers and ours fits your needs the most. We try and make it as easy and affordable as we possibly can. If you have any ideas on how we can improve anything please get in touch :)
We wish you all the success with your online shop!
All the Best!
Kindest Regards,
ZP Customer Service Team.
What a company
What a company.
As a start up business, going in to ecommerce for the first time, I must ask for a lot of guidance with some of the facilities. ZP reply rapidly with helpful answers every time.
Can't thank them enough for all the help they have done, and are currently doing for me to help the business grow, and I look forward to our work together in the future.
26. April 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Ben,
Thank you so much for taking the time to leave us such a nice review :)
You have been an absolute pleasure to do work for so far & long may it continue! We understand how hard it is to run a business and we try and make things as easy as possible.
If you have any suggestions to help improve the system please email them over to us and we will take a look. If you need any further help you know where we are and we will be happy to help as always.
We wish you luck with your online store,
All the Best!
Kindest Regards,
ZP Customer Service Team
The most helpful company and staff you …
The most helpful company and staff you will come across, no problem to big or small, highly recommend.
10. April 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Cathal :)
I have just logged on to see this lovely review this morning.
Thank you so much for taking the time to leave us a nice review.
I am so pleased you have a store with us. We are a family business and we understand the struggles of today in trying to set up a business, we try and make it as easy and affordable as we possibly can.
We wish you all the success with your online shop and if you need us please get in touch and we will be happy to help you.
All the Best!
Kindest Regards,
ZP Customer Service Team.
Thank You
I have to say a massive thank you to the team for all their help and support and most of all their patience. I just had a stressful, nightmare week and they helped me through it all and thanks to their help have now got my store up and running at long last. I wouldn't hesitate to recommend them to anyone needing e-commerce, excellent service.
10. April 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Lynne,
You are very welcome :)
Thank you so much for taking the time to leave us a nice review.
I am so pleased you have a store with us! And you have been a pleasure to do work for. We are a family business and we understand the struggles of today in trying to set up a business, we try and make it as easy and affordable as we possibly can.
We wish you all the success with your online shop and if you need us please get in touch and we will be happy to help you.
All the Best!
Kindest Regards,
ZP Customer Service Team.
Top of the bunch
I have been in ecommerce since 2012, I was previously with a different company and back in 2016 I went looking for a better platform as the company I was with was so expensive and I didn't have enough product slot to display everything that we sell.
I contacted zpecommerce and asked a few questions to begin with regarding switching over to them, packages, prices, ease of use etc. If I was going to change platforms I wanted something that would be straight forward but would help me along the way if I got stuck.
I initially started with a trial store so I could start the migration of my products and play around with the software and see how I felt about it to get a better idea of how the process would work.
At the time I had 300 products and all the usual pages that go with running an eccommerce store, delivery details, shipping etc.
I got straight forward answers to my question and anything I didn't understand I asked further and they helped me every time via email.
I gave the platform a good trial run for about 4 weeks as I wanted to make sure I could work with it and it would work for me.
I had been with my other platform for 4 years so I could do everything on there in my sleep, so I was a little worried that I would be offline for a while when I decided to take the plunge to swap to zpecommerce.
Now I'm not going to pretend it all went smoothly and I just had to click one button and everything magically appeared there. It still took a good week to get everything in order and put thing in categories and get it looking the way I wanted so it was at least functional until I could work on it in the background.
But when I emailed often in a frantic panic they were there every time emailing me back and helping me to put things in order. Which would ways put me at ease that I had made the right choice.
I've been with them since July of 2016 and so far there has been quite a few changes there always upgrading things and keeping you informed of anything new there developing. They even ask for our opinions if there is anything we would like that we don't have.
They recently upgraded all the dashboard and WOW it's even more amazing than it was last year.
I have on occasion had a few things go wrong like things appearing where they shouldn't! Or extra menus that seem to magically appear, but one simple email and poof it's all sorted and never comes back.
I would say the support is FANTASTIC and if I ever need help I know they will be there when I'm in need. Which can be quite often (sorry guys) 😂
If your like I was and shopping around for a different platform then I would not hesitate to recommend zpecommerce I know I will be carrying on my subscription this year and many years to come! Providing they will still have me....lol 🤣
Thanks
Bev
on the cake front
6. April 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hello Bev :)
I hope you are well,
Thank you very much for taking the time to leave us a review and for you kind words. This review will help others thinking of opening a store with ZPeCommerce because it goes into more detail about how the whole process has gone for you - thank you for that, its really helpful.
We are really happy that you like our platform and service so far!
As you know we really appreciate any comments and ideas that customers may have as we are constantly improving the system. If you think of any ideas that you think may help the system please feel free to email them across to us and we will take a look.
Thank you very much for your feedback and good luck with your store!
All the Best!
Kindest Regards,
ZP Customer Service Team.
Well there is very little that I can …
Well there is very little that I can say that has not already been said in the other reviews! I was a total ecommerce newbie and because zpecommerce is such an easy platform to use, the web side of my business was up and running in a heartbeat. Add to that the incredible low cost of this platform, the OUTSTANDING customer support and you have one truly fantastic package right there. What are you waiting for? :)
3. April 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Sarah,
Thank you very much for taking the time to leave us a lovely review :)
I am so pleased you picked our platform to build your new eCommerce website. We try and make things as easy as we possibly can, sometimes systems are too complicated and that can be off putting.
If you have any comments or suggestions about the system or service please let us know and we will be happy to help.
We wish you all the success with your online shop!
All the Best!
Kindest Regards,
ZP Customer Service Team.
Fantastic service and helpful in every …
Fantastic service and helpful in every step along the way. I highly recommend ZpeCommerce as a totally professional ecommerce solution for any small business as the templates are excellent and can easily be customized to make it your own. I applaud you all the Team at ZPecommerce!... No reservations in recommending your company... A1 *****
Best Regards
Edmund
2. April 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Edmund,
Thank you very much for taking the time to leave us a review and for you kind words :)
We are really happy that you like our platform and service so far!
We really appreciate comments that customers may have as this helps us improve our service. If you think of any ideas that you think may help the system please feel free to email them across to us and we will take a look.
Thank you very much for your feedback and good luck with your store!
All the Best!
Kindest Regards,
ZP Customer Service Team.
One of the very best in the world!
One of the very best in the world!! Highly professional with a human touch! I was basically held hostage by web designers who confused little me for Gucci! Only regret is, i did not find these great guys sooner!! Awesome service all round, respond to emails swiftly, doing every thing possible to moving your business forward!! I would recommend them in a heartbeat!!!
30. März 2017
Bewertung ohne vorherige Einladung
Antwort von ZPeCommerce
Hi Mo,
I have just logged on to see this lovely review :)
Thank you so much for your kind words! What a really positive review for us to read. It is nice of you to take the time to leave us a review like this.
I am so pleased you have a store with us! You may not know this but we are a family business and everything is done in house. We welcome any ideas and feed back so please feel free to get in touch if you have an idea on how to improve.
We wish you all the success with your online shop and if you need us please get in touch and we will be happy to help you.
All the Best!
Kindest Regards,
ZP Customer Service Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.