100% Satisfied-Great customer service, easy appointments, great products. As a person who needs this medication and doesn’t have a normal situation this company has been able to help me and I am extre... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Well, the first thing I noticed was how EASY it was to find info re: cost of meds, plans and membership (some sites make you search for their prices, others have surprise membership fees). The sign u... Mehr ansehen
I have used a few compound providers and Zappy by far is the most professional provider I've encountered yet. Their website is extremely user friendly and provide a great deal of content regarding the... Mehr ansehen
I had an excellent experience with Zappy Health! Maria responded incredibly quickly to an issue I had and had everything resolved in less than 24 hours. The customer support is outstanding—fast, effic... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At ZappyHealth.com, we're revolutionizing the journey to weight loss with a comprehensive, science-backed approach that caters to the unique needs of each individual. Our platform is designed to empower you with the tools, resources, and support necessary to achieve your weight loss goals in a healthy, sustainable way. From personalized nutrition plans and tailored workout routines to one-on-one coaching and community support, we offer a holistic solution to weight management. Understanding that weight loss is a deeply personal and often challenging journey, we emphasize a compassionate, motivational environment. Our team of certified nutritionists, fitness experts, and health coaches work closely with you to develop a plan that fits your lifestyle, preferences, and medical history. With ZappyHealth.com, you're not just adopting a diet or exercise regimen; you're embracing a healthier lifestyle. Our innovative platform leverages the latest in health technology, providing interactive tools and trackers to monitor your progress, nutritional guidance, and educational resources that demystify weight loss. Whether you're looking to shed a few pounds, embark on a significant weight loss journey, or simply adopt healthier habits, ZappyHealth.com is your partner every step of the way, offering a path to success that is as rewarding as it is effective. For more information, please visit our website
Kontaktinformationen
7660H Fay Ave, Suite 504, 92037, LA JOLLA, Vereinigte Staaten
- 866-719-2779
- solutions@zappyhealth.com
- zappyhealth.com
4.5
Hervorragend
1303 Bewertungen
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Do not use this company
Do not use this company. They basically stole $3000 from me. They sent medication they could not verify is safe from a pharmacy that was under investigation. Customers have been shorted product, had skin reactions, have medication that isn’t effective, are charged repeatedly and do not receive their product. Please go somewhere else. Biggest mistake ever. They have refused to refund, refused to stand behind sending fake/unsafe product, and do not respond to their customers. Please don’t make th same mistake I did. Out $3000 for it.
13. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Zappy Health
Hello Jennifer. We deeply regret hearing about your experience and the distress it has caused. Your concerns are important to us, and we take them very seriously.
In December 2024, we learned that Ousia Pharmacy, one of our former pharmacy partners, was under investigation by the Florida Department of Health for alleged violations. While Ousia disputed the allegations, we immediately ended our partnership with them to prioritize patient trust and safety.
We understand the frustration regarding refunds and the quality of the medication you received. If your prescription was filled by Ousia Pharmacy and you have questions or concerns, we encourage you to contact them directly at https://www.opcrx.us/contact, via email at sales@opcrx.us, or by phone at 888-220-8728.
We are deeply sorry for your experience and are working to improve our processes to ensure this doesn’t happen again.
I really appreciate the quick and fast…
I really appreciate the quick and fast service with the ability to buy ahead 6 months at a time at very reasonable prices.
13. Januar 2025
I have used a few compound providers…
I have used a few compound providers and Zappy by far is the most professional provider I've encountered yet. Their website is extremely user friendly and provide a great deal of content regarding the meds, a food journal and exercise recommendations. The forms were quick and easy to complete and my order was processed and arrived quickly. GREAT JOB ZAPPY!
7. Dezember 2024
Bewertung ohne vorherige Einladung
I got the medication quick
I got the medication quick, but I did ask some questions and I still haven’t received a response.
5. Januar 2025
I just got started on this plan
I just got started on this plan. Everything so far has been easy to follow.
Although I haven't started any shots yet I'm looking forward to see what's next.
12. Januar 2025
Paid invoice
Paid invoice. Nothing received. Trying to get assistance and only get the AI that tells d they don’t have an order for me. No number, no answer to emails
10. Dezember 2024
Antwort von Zappy Health
We sincerely apologize for the delay in responding to your messages. This is not the experience we want for our patients, and we understand how frustrating it must be to wait for assistance.
Our team will reach out to you immediately to ensure you get the support you need to get started. Thank you for bringing this to our attention, and we’re committed to making this right for you.
Fast response and completely nice
12. Januar 2025
Great
I waited 3 weeks to see if the medication works, and I have to say it’s great. My appetite subsided and I have no side effects. I lost 6 lbs already. The medication came so fast and exactly the way they described. Overall I am very happy. I just want to order that again but I don’t know how. Please someone contact me 😊
12. Januar 2025
Bewertung ohne vorherige Einladung
Very helpful!
Extremely helpful, very knowable, would recommend to anyone looking for weight loss help
12. Januar 2025
Zappy Made me Happy
Very informative and consiste plan documentation. Very quick process and all information at my fingertips before even making a decision to enroll…. Best decision ever.
12. Januar 2025
Antwort von Zappy Health
Thank you so much for your wonderful review! We're thrilled to hear that our informative plan documentation and quick process made for a seamless experience and helped you make the best decision. Feedback like yours is invaluable in helping us continue to improve.
Non Sterile or licensing to compound
Subject: Process Refund
Dear Zappy Health Team,
I’m requesting a refund for my 3 month supply of compound tirzepatide 15mg.
The pharmacy you are partnering with, Ousia, does not have the appropriate license to distribute compounded tirzepatide in the state of South Carolina. Their claim of utilizing other 503b pharmacies is not substantiated. Public records from the Florida Department of Health indicate they lack the necessary sterile compounding license or permit.
If my understanding is incorrect, please provide the relevant permit number for verification. However, I must emphasize that this is not a matter for debate, nor do I wish to engage with Ousia directly, as my invoice and contract are with Zappy Health.
Please confirm the refund of my order within 48 hours. If I do not receive confirmation, I will be forced to initiate a chargeback with my credit card provider. I strongly advise processing the refund promptly to recover any amounts tendered to Ousia.
I also encourage Zappy Health to thoroughly review its partnerships and improve due diligence in selecting pharmacy providers. Partnering with entities that do not meet licensing requirements risks not only patient trust but also broader access to affordable compounded medications. Instances like this could easily be used by pharmaceutical companies to justify limiting the compounding of GLP-1 injectables altogether.
Thank you for your prompt attention
Invoice NO:20241111-01
Invoice Date: 11-11-2024
Vial information:
Ousia Pharmacy
Tirzepatide 15.0mg/0.5ml
Sterile water-benzyl
Alcohol-Per dose
CPD: 11/18/2024
1st Vial Lot:CF1-159339
2nd Vial Lot:CF1-159340
3rd Vial Lot:CF1-159341
(Vials clear in color/ no NDC #)
4. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Zappy Health
We deeply regret the frustration and inconvenience you’ve experienced, and we sincerely apologize for the concerns raised regarding Ousia Pharmacy and the medication you received.
Zappy Health partnered with Ousia Pharmacy until December 2024, at which time we learned that the Florida Department of Health had filed an administrative complaint against them regarding licensing and compliance. While Ousia has maintained that their processes were compliant, we immediately ended our partnership to prioritize patient trust and safety.
We understand your disappointment regarding the refund process and the difficulty of navigating this situation. While Zappy Health does not manufacture or distribute medications, we acknowledge that patients were not given the option to choose their pharmacy and that this has caused significant distress. For additional questions about the medication, Ousia Pharmacy can be reached directly at https://www.opcrx.us/contact, via email at sales@opcrx.us, or by phone at 888-220-8728.
Horrible and dishonest company
Horrible and dishonest company. Please do yourself a favor and stay far away from this company. This company screwed hundreds if not thousands of people out of there hard earned money all in the name of greed and unethical business practices. They contracted with Ousia pharmacy who did not have a sterile compounding license and sent people medicine that is potentially unsafe to inject. Instead of making this right what do they do? Nothing except say oh well. Oh and they block you from their chat if you file a chargeback. It’s really sad that some people including a few elderly people spent the last of their savings at hopes for a life changing medicine to be messed over. I hope this issue continues to escalate and they are criminally held accountable!!!
21. November 2024
Bewertung ohne vorherige Einladung
Antwort von Zappy Health
We are deeply sorry to hear about your experience and the impact this situation has had on you. This is not the experience we want for our patients, and we take your concerns very seriously.
In December 2024, we learned that Ousia Pharmacy, a former partner, was under investigation by the Florida Department of Health for alleged regulatory violations, including concerns about sterile compounding licenses. While Ousia disputes these allegations, we immediately ceased our relationship with them to prioritize patient safety and trust.
We understand the frustration and disappointment this has caused and regret any distress experienced by those who trusted us for their care. For questions about your medication, we recommend contacting Ousia Pharmacy directly at https://www.opcrx.us/contact, via email at sales@opcrx.us, or by phone at 888-220-8728.
We recognize the need to improve how we handle these situations, including communication and patient support, and are actively making changes to ensure better outcomes in the future. Your feedback is invaluable as we work to rebuild trust and accountability.
It was quick however I was expecting to…
It was quick however I was expecting to talk to someone in person to discuss goals etc. everything was by email or app.
4. Januar 2025
Antwort von Zappy Health
Thank you for your positive feedback and for sharing your experience with us! We're glad to hear you found the process quick, and we appreciate your suggestion about in-person discussions as we strive to enhance our service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.