YourStride Bewertungen 1’237

Excellent customer support. Had an issue with the GPS location service, I phoned customer service and they remotely rectified the issue within the hour and followed up with a return phone call.

My mum had a fall at home within a couple of weeks of our purchase.

Madeline from the care team at Your Stride was brilliant dealing with the situation; calling an ambulance and then reaching out to me and then my second contact, as it was late at night and I didn't see the call at first (have since made sure that number will alert me in an emergency regardless of my phone settings).

We received another call from Madeline around an hour later to check on mums progress. The emergency services still hadn't arrived, but as we had already got mum off the floor and she was feeling relatively OK, we agreed that Madeline could ask the emergency services to stand down.

My mum was really impressed as she hadn't fully taken on board why I'd got her the Your Stride watch to start with. Wouldn't hesitate to recommend Your Stride.

i Accidently leant on my stride while setting up recharge. the response was very fast and sounded friendly and helpful. reassuring.

Easy to talk to and really helpful and watch is great piece of mind.

From ordering to present time, I have felt supported by Your Stride team, it is reassuring to know that should I need help, it is there with just a press on the button,It also gives family peace of mind, and is affordable.

The stride watch gives me reassurance to me just in case I need assistance and help to get on with my life.

Really good from when I enquired for my mum, to ordering and now using, much better GPS than another watch we used, really happy with the product and gives me peace of mind

Answers immediately when pressed even in error
Only had it a short time

It works! By mistake I set things in motion and worked like clockwork!!
Customer service absolutely spot on!
Just wish it was prettier

The watch arrived very quickly after ordering, the instructions were simple and easy to follow (eg changing the time back an hour.) The people I have spoken to in the firm have been very helpful and friendly.
Having a step counter incorporated has made me walk more too.

Works well . Company very pleasant and helpful

I spoke to nice polite staff who explained easily over the phone to me how the watch works.
Watch came very quickly, was already set up with charge on it. All I had to do was a test call by pressing the button on the watch. And was confirmed by staff that was all set to use. Really happy.

The watch arrived quickly after ordering and arrived set up and ready for use.
Excellant customer service.
Light weight and easy to operate.
Purchased for my relative and gives us both peace of mind that immediate assistance is available in the event of an emergency whether at home or out.
Would recommend.

Friendly personal experience. Calls answered quickly.

I chose yourstride as it works not only when I am home but also when I am travelling .

Great customer service and piece of mind for my family

I haven't had cause to use the emergency facility yet but having my Stride watch gives me confidence when I am out walking my dog. If anything untoward happens I can just press the button to get in touch with someone to help.

I have always been treated with courtesy and understanding!

Excellent service, speedy response & peace of mind at an affordable price

This product is fantastic and gives me full peace of mind where ever I am. I previously had a lifeline through my home telephone line which could only be used around the home, with this product it can be used anywhere due to the GPS tracker,making it so much better for my safety and value for money. 100% recommend it to everyone.