I’m truly grateful for the care and support I received. Ashna was so kind, compassionate, and helpful throughout the process, and made me feel heard and supported from the beginning. Dr. Marsha’s prom... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This company is a scam - do not go with them....They advertise as a sponsored post when you search for Rocket Doctor....I accidentally clicked on them thinking they were rocket doctor....then they cha... Mehr ansehen
It’s a 24/7 platform and that already is a rare advantage. The doctors were able to help me with severe skin reactions and diagnosed iron deficiency. My only complain is that the blood test results ta... Mehr ansehen
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As a Canadian living in a rural area, this service helps me emensly. The cost is reasonable for the service. The staff are kind. As a millenial, I think the Canadian government should adapt more towa... Mehr ansehen
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Unternehmensdetails
Über Your Doctors Online
Vom Unternehmen geschrieben
Your 24/7 Virtual Healthcare Clinic in Canada
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Your Doctors Online is a premier virtual healthcare platform, providing patients with immediate, 24/7 access to board-certified physicians from the comfort of home. If you are researching how to see a doctor online and receive medical advice without the long waits of a traditional walk-in clinic, our platform offers a seamless, highly secure solution designed for both urgent interventions and ongoing health management.
How Our Online Doctor Appointments Work
We believe that accessing professional medical advice should be entirely frictionless. Whether you prefer a secure text chat, a standard audio phone call, or a comprehensive video visit, our flexible consultation modalities are tailored to your immediate comfort. There is no complicated preparation required—patients simply create an account, share their symptoms, and connect directly with a healthcare professional under 5 minutes. Oh you can share your subscription with your family.
Comprehensive Medical Services and Documentation
Our digital clinic is fully equipped to handle a wide spectrum of non-emergency medical requirements. Following a virtual assessment, our attending physicians can issue new medications or refill, blood work, or imaging requisitions, and with our pharmacy network, you pay $0 to get your prescription delivered to your doorstep.
Kontaktinformationen
4.5
Hervorragend
1505 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Everyone I talked to was super helpful…
Everyone I talked to was super helpful and considerate. There was a lot of guidance and confirmation during my process.
17. April 2026
Great response with great doctors
Great response with great doctors , good experience overall
17. Dezember 2025
This company is a scam
This company is a scam - do not go with them....They advertise as a sponsored post when you search for Rocket Doctor....I accidentally clicked on them thinking they were rocket doctor....then they charged me $240...I realised when they called that they are no rocket doctor so I said this was a mistake (within 24 hours) and to pleasde provide a full refund (they said no) - eww
13. April 2026
Bewertung ohne vorherige Einladung
Good service
16. April 2026
I dont have a family doctor
I dont have a family doctor, so this was a great alternative! I had a prescription within 6 hours and a medication the following day. The doctors/nurses stay in touch every couple of days.
15. April 2026
Fabricated evidence when I tried to cancel — filed with CAFC and Ontario Consumer Services
Like many Canadians, I turned to Your Doctors Online out of necessity. With family doctor waitlists stretching months and walk-in clinics backed up for hours, virtual care seems like a reasonable solution. I subscribed on March 31, 2026 at what appeared to be a straightforward $20/month plan. What followed was one of the most dishonest experiences I have had with any company.
When I attempted to cancel two weeks later, I was hit with a demand for a $120 termination fee. When I disputed it, the company's senior management sent me two documents as proof I had agreed to this fee at signup: a consent form and a screenshot of their app showing a cancellation tooltip.
I ran forensic analysis on both.
The consent form PDF metadata confirmed it was generated on April 15, 2026 — the same day it was sent to me — not at my March 31 signup. It was created using Google Docs, not retrieved from any system record. The screenshot metadata showed all three file timestamps identical to the second on April 15, 2026. FotoForensics Error Level Analysis confirmed the tooltip in the screenshot was digitally added to the image after the fact.
When I compared the fabricated screenshot to my live app, I found five differences: different tooltip wording, the words "on annual term" had been quietly removed from the interface, different tooltip anchor point, the Continue button changed from plain purple text to a styled orange button, and a different overall card layout. These changes were made while my dispute was active.
The $120 fee does not appear anywhere in their publicly posted Terms of Service. Their own consent form contradicts itself — the Nutritionist and Mental Health sections both say "you may withdraw at any time without penalty" while the billing section imposes a 50% termination fee. Their invoice describes a single month of service, not an annual contract.
Canadians deserve better healthcare access options. This company is exploiting the gap left by an overburdened public system. Do not subscribe.
15. April 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
They were very helpful and listened to…
They were very helpful and listened to my concerns.
15. April 2026
Antwort von Your Doctors Online
Hi Shannon,
Thank you for choosing Your Doctors Online. We are glad to hear that our medical team was helpful and took the time to listen to your concerns. Your Doctors Online provides 24/7 medical advice and virtual urgent care to ensure every patient receives personalized attention and a clear path to recovery. It is our mission to provide compassionate, high-quality telehealth services around the clock.
Best Regards,
Your Doctors Online
The response to my issue was quick and…
The response to my issue was quick and dealt with appropriately
15. April 2026
Antwort von Your Doctors Online
Hi Richard,
Thank you for choosing Your Doctors Online. We are glad to hear that you are very satisfied with our service. Your Doctors Online provides 24/7 virtual urgent care to ensure that every patient has immediate access to high-quality medical advice and treatment plans. It is our mission to provide a reliable and efficient telehealth experience for all your healthcare needs.
Best Regards,
Your Doctors Online
Very convenient
Very convenient, especially with 24/7 access. Would recommend to others!
15. April 2026
Antwort von Your Doctors Online
Hi Yuvraj,
Thank you for choosing Your Doctors Online. We are glad to hear that you are very satisfied with our service. Your Doctors Online provides 24/7 virtual urgent care to ensure that every patient has immediate access to high-quality medical advice and treatment plans. It is our mission to provide a reliable and efficient telehealth experience for all your healthcare needs.
Best Regards,
Your Doctors Online
Antwort von Your Doctors Online
Hi Chantal,
Thank you for choosing Your Doctors Online. We are glad to hear that you are very satisfied with our service. Your Doctors Online provides 24/7 virtual urgent care to ensure that every patient has immediate access to high-quality medical advice and treatment plans. It is our mission to provide a reliable and efficient telehealth experience for all your healthcare needs.
Best Regards,
Your Doctors Online
Good experience
So far, experience has been good. Very quick and easy to get an appointment.
15. April 2026
Antwort von Your Doctors Online
Hi Kristian,
Thank you for choosing Your Doctors Online. We are pleased to hear that your experience has been positive and that you found it quick and easy to connect with our team. Your Doctors Online provides 24/7 virtual urgent care designed to offer an instant connection to licensed physicians for immediate medical advice. It is our mission to provide seamless, high-quality healthcare access whenever you need it.
Best Regards,
Your Doctors Online
I dont want to write anything just take…
I dont want to write anything just take the 5 stars
15. April 2026
Antwort von Your Doctors Online
Hi Jeffrey,
Thank you for the 5-star rating! Your Doctors Online provides 24/7 virtual urgent care and instant access to licensed physicians whenever you need medical assistance. We are committed to offering the highest standard of online doctor services and appreciate your support.
Best Regards,
Your Doctors Online
I was very happy with this service
I was very happy with this service. It was always prompt and the doctors were very thorough.
15. April 2026
Antwort von Your Doctors Online
Hi Jeanine,
Thank you for choosing Your Doctors Online. We are glad to hear that you were happy with our service and that our medical team was prompt and thorough during your consultation. Your Doctors Online provides 24/7 virtual urgent care to ensure patients receive comprehensive medical advice and treatment plans without delay. It is our mission to provide high-quality healthcare that is both accessible and reliable for all our members.
Best Regards,
Your Doctors Online
I am extremely pleased with the quality…
I am extremely pleased with the quality of care provided by Your Doctors Online. The response time and follow-up were amazing. It was early in the morning when I initiated contact and a doctor was available. I have recommended this service to family members and friends.
15. April 2026
Antwort von Your Doctors Online
Hi Janet,
Thank you for choosing Your Doctors Online. We are thrilled to hear that you are pleased with the quality of care provided by our medical team. Your Doctors Online provides 24/7 virtual urgent care to ensure patients have an instant connection to a licensed physician, even in the early morning hours. It is our mission to provide accessible, high-quality medical advice and treatment plans whenever they are needed. We truly appreciate your recommendations to your family and friends and look forward to continuing to serve your healthcare needs.
Best Regards,
Your Doctors Online
Antwort von Your Doctors Online
Hi William,
Thank you for choosing Your Doctors Online. We are thrilled to hear that our 24/7 virtual urgent care provided the quick response you needed. It is our mission to ensure patients can connect with a licensed physician for instant medical advice and prescription services without the long wait times of a traditional clinic.
Best Regards,
Your Doctors Online
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