Yourcoachhire Bewertungen 160

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently had a trip from Portsmouth to Burton on Trent over 2 days. From the minute we were given the driver Emily’s details the experience was truly professional and extremely well organised. Em... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Beautiful coach and Neil the driver was so accommodating. It was a pleasure to ride in his coach for a second time and we will certainly rebook next year. Excellent customer service, highly recommende... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve just returned from Sidmouth where Tomasz was our driver. He is an excellent driver, kind, friendly, extremely helpful, smart and keeps the coach very clean. Tomasz makes you feel very welcome and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Dave C and Neil L were amazing. Cannot fault any part of our ski trip experience over to France! They were extremely professional, attentive and friendly. Coach was really clean, had state of the art... Mehr ansehen

Unternehmensdetails

  1. Transportdienst

Informationen, die aus verschiedenen externen Quellen stammen

Your Coach Hire provides coach hire across the UK for all occasions. We offer all levels of specification from standard school buses to top of the range VIP coaches and have sizes that can accommodate 16 to 100 passengers. We aim to provide you with a competitive quote whilst not compromising quality. No job is too big or too small, please see our website for further details.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

160 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service, great help organising and planning trip.

Would strongly recommend!

4. September 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Hi Joshua,

Thank you for the positive feedback. We look forward to hearing from you in the future with any other requirements.

Regards
The team at Your Coach Hire

Bewertet mit 2 von 5 Sternen

The coach that was agreed was a vip…

The coach that was agreed was a vip coach but this was a standard coach with basic seats which didn't even recline and was very uncomfortable. We paid for a vip coach and was very disappointing.

On the way back the driver was very rude and was rushing us saying he had another hire etc

17. August 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

We are very sorry to hear you had a negative experience, we believe a luxury vehicle was used as per the description on our website however its disappointing to hear that it did not meet your expectations. If you had made us aware at the time we could have looked to change the vehicle for a different one on your return journey the following day.

With regards to the driver, I apologise if he was rude in anyway at all, if he had another collection after your trip, he was I am sure just being aware of the times and would have been trying to avoid being late for his next client.

Thanks once again for the feedback which we do take very seriously and use to improve our service wherever possible.

Regards
Your Coach Hire

Bewertet mit 4 von 5 Sternen

Fantastic! Staff are great- driver was very…

Staff are great- driver was very friendly and reliable. Only negatives were that the toilet on board the coach was very smelly and we struggled to find the right key to unlock it at the beginning of the journey.

11. August 2018
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Antwort von Yourcoachhire

Hi Amy,

I have noted your comments regarding the toilet, happy to hear that the trip went well on the whole.

Regards

Gavin

Bewertet mit 5 von 5 Sternen

5 stars

Yourcoachhire was able to arrange a coach for me, even when I called after hours, for an early morning trip the following day, during the peak, summer season. Their coaches are well-maintained, drivers are extremely professional and punctual, and pricing is very competitive. Subsequently, I booked two more trip with them, and each time, they exceeded the already high bar they had set.

Yourcoachhire is most certainly the company I will use for my future coach hire needs.

10. August 2018
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Antwort von Yourcoachhire

We look forward to being of service for you and your clients on your next visits to the UK. Thanks very much for the business.

Kind Regards
Gavin

Bewertet mit 5 von 5 Sternen

Excellent service!

Excellent service!

Gavin and his team were great and promptly and very efficiently organised coaches for our Awards Day on one of the busiest days of the year.

Thank you!

1. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Gavin was excellent at organising for us and offered a great price for what we got. We had a last minute mix-up and he was able to accommodate immediately! Sal, our driver, was also great and very friendly!

24. Juli 2018
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Antwort von Yourcoachhire

Thanks for the feedback Steven, I will be sure to pass your comments on to Sal. Happy to hear that it all went well and hope to hear from you again in the future.

Kind Regards
Gavin

Bewertet mit 5 von 5 Sternen

They could not have been more helpful…

They could not have been more helpful !! I changed the schedule numerous times and they were patient ! Great coach too.
Cannot recommend highly enough , especially Gavin.

4. Juli 2018
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Antwort von Yourcoachhire

Hi Leigh,

Thanks for your kind words Leigh, I know it was a stressful event for yourself and am really happy that it all went so smoothly.

Thanks again
Gavin

Bewertet mit 2 von 5 Sternen

didn't get the vehicles we had…

didn't get the vehicles we had requested and booked - wasn't told that the vehicles had changed before pick up
didn't get driver details before pick up as promised
wasn't contacted when drivers were at pick up point as promised
drivers late and then didn't know where he was going for drop off

29. Juni 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Hi Fiona,

I am very sorry that you had a below par experience,our local supplier did make a change to the vehicle which we believe was down to a technical issue with the original coach, unfortunately we were not made aware of this so could not communicate it to yourself. I accept that the communication in general could have been more efficient and will take on board your feedback as we strive to improve our service wherever possible.


Kind Regards
Gavin

Bewertet mit 5 von 5 Sternen

Fantastic service!

Vehicles were in great condition and drivers were friendly. They got my colleagues from point A to point B quickly and more importantly safely.

Quick response to booking - called Friday afternoon (job was following Tuesday), all booked and finalised by the end of the day! Fantastic service!

29. Juni 2018
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Antwort von Yourcoachhire

Hi Liz,

That's great feedback, I will make sure that your positive comments are passed on to the drivers. Please keep in touch with regards any future transport requirements.


Kind Regards

Gavin

Bewertet mit 5 von 5 Sternen

very reliable

very reliable, good price and would recommend.

18. Juni 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Very happy to hear that the trip went well, hope to be of assistance again in the future.

Gavin

Bewertet mit 5 von 5 Sternen

Quality

Quality, efficient, prompt and courteous service.

18. Juni 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Thanks for the continued business.

Regards
Gavin

Bewertet mit 5 von 5 Sternen

Very impressed overall

Very impressed overall, the coach company they supplied were very good and helpful throughout.

8. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Darryl, thanks for the positive feedback regarding our partner company, great to hear that they represented Your Coach Hire in such a professional manner.

Regards

Gavin

Bewertet mit 5 von 5 Sternen

The service we received was excellent

The service we received was excellent. During a very stressful and complicated situation, for an important client, a vehicle was sourced in more than one location quickly and with no fuss or added stress.

24. April 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Good afternoon, really happy that we were able to assist and get your passengers moved to their final destination.

Regards
Gavin

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, coaches where on time, drivers great !! I will be using them again

16. April 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Thanks for your comments Rob, happy to hear that the service was to your satisfaction.

Bewertet mit 5 von 5 Sternen

Your Coach Hire Review

Really great service. Easy to deal with and organise pre-event, despite the tight turnaround. Drivers were polite and accommodating and looked after us really well. Fantastic service.

13. April 2018
Bewertung ohne vorherige Einladung
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Antwort von Yourcoachhire

Hi Charlie, thanks very much for the feedback, I will pass your comments on to the driver. I am glad you had a good trip and AJ got the win !!

Bewertet mit 5 von 5 Sternen

Top class service

Top class service. Driver turned up on time and took us a really quick way to Cheltenham races, waited and was a proper nice guy. When we book next year can we please have the same driver.

9. April 2018
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Antwort von Yourcoachhire

Hi Adam, happy to hear the driver looked after you so well, look forward to carrying you next year.

Regards
Gavin

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