Avoid XXSIM
I have used XXSIM until this year and this had been fine and nice. Problems started this year in 2024. First, the website was difficult to access.
I however reloaded 20 euros on my card and the 20 € were withdrawn from my bank account without any efffect on by XXSIM balance. I was unable to use this reload during these summer vacations.
I have contacted them many times by email with no response and by calling support at +3726868000 I ended up with another company (travelsim!).
They were nice and said that they would pass on the message to xxsim. It did not have any effect except a support web link procedure leading nowhere since end of July they told me that xxsim was unresponsive. I had repeated contacts with them.
The conclusion? avoid XXSIM and probably TRAVELSIM as well, why would they share a support number if there is no proper support?
Just avoid these sites!
Thierry (Toulouse, France)

