Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Out of principle I choose not to gamble, except on very rare occasions (such as a family World Cup, sweepstake, costing £1). When I mentioned this to their representative I was pleasantly surprised b... Mehr ansehen
Unternehmen hat geantwortet
A polite response on the phone and straight forward information given in an efficient manner. I didn’t feel pressurised at all and really there was nothing to lose. I have been offered a further 10 f... Mehr ansehen
Unternehmen hat geantwortet
Very personable young man phoned with an opportunity to have 10 free Lotto lines in return for a review. So here it is. No hard sell - seems too good an opportunity to miss taking a chance on the Nati... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Vereinigtes Königreich
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
4.4
Hervorragend
1084 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Lottery
Lady was very polite, put me at ease and answered any questions I had in a professional manner
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Really good experience .
Really good experience .. not overbearing or pushy, just really pleasant and polite staff. Would speak to them anytime, Well Done Guys !!
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Spammers with a grift-like business.
Spam. Grift-like business. Avoid. Check with your grandparents/parents that they are not being targetted too as that's part of their 'grift' to get people to sign up to regular payments for a 'syndicate'. In my opinion this is an extractive business that no one should use.
They've written to me (unsolicited) many times now, with the wrong name(!), misspelled address, claiming I'm a "loyal customer" when I've never used them.
The misspelled name and address also indicates they've used offshore services to get around data protection.
27. April 2026
Bewertung ohne vorherige Einladung
Alarm bells !
Reading T&Cs, for the free lines to be valid you need to register with them. Your name,d.o.b
gender, phone number, and in case you decide to purchase a subscription, your bank details, this is 3.1.in their T&Cs. The letter I received says they will only need your bank details if you win over £2, so for that reason I’m out.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Dear Dawn Hewitson,
We sincerely apologise for any misunderstanding when registering with us.
To give you a further insight into the registration process.
Upon calling, ten free lines, in a syndicate of fifty players, are granted to the caller, without any prerequisites and at no cost for the customer, as advertised. Any winnings above £2.00 per person are fully distributed to the winners. In order to be able to communicate with the customer and to fulfil the legal obligations of required minimum age of 18, we ask the callers for personal information like name, address and date of birth. No bank details are asked or noted. The customers do receive all details about their Free Lines by post or email within 3 working days after the call, in time for the
draw they participate in. There are no further calls or emails to these customers unless they win and no costs involved.
When a customer calls to register, all consultants are then able to invite the customer to participate in different professional syndicates, which will involve costs. These syndicates are based on the UK lotteries, and customers can play over 1,000 lines a month on a subscription basis. Lottery tickets are purchased from a UK Lottery
operator. In this case, we also ask the customer for payment details. The initial play
period is for 3 months and Customers can give notice to cancel up to 14 days prior to the
next play period. All details about the purchase inclusive of the information about the
14-day cooling off period are sent to the customers by post.
As you have pointed out your bank details are only required at the time of registration if you decide to purchase a subscription.
Section 5.2 d. informs you that we will contact you to make a pay out should your 10 free lines have a winning over £2.00.
Kind Regards,
Your YLS Team
Stop your unsolicited calls
Stop your unsolicited calls, trying to ring from similar numbers is just going to give you what you got - blocked call. I expect that I'll get another call from another similar number soon
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Dear Lisa Prince,
If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.
Kind Regards,
Your YLS Team
I have no complaints
I have no complaints, staff were helpful, polite and professional.
Well done!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Your lottery review
The gentleman that I spoke to was very polite, really helpful and explained everything clearly. I would definitely recommend this service.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I was contacted via phone and 1st I was…
I was contacted via phone and 1st I was a bit skeptical the advisor explained in general why he was calling me advisor was very polite n we got to talking and when he went on to explain that I was being given q0 lottery tickets I was over the moon.And I hadn't done lotto in awhile and It got me returning to buying again.My experience was 100% Pleasant and wished me Luck. Kind Regards Elizabeth Guy.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The gentleman I spoke to on the phone…
The gentleman I spoke to on the phone was very kind and Patient he wasn’t pushy or rude. He was just a very nice man.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Polite friendly staff excellent service.
Polite friendly staff excellent service.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite and patient with me as not…
Very polite and patient with me as not used to online or technology so nice to speak to a human and have things set out in a clear and understanding way
C.Carmel
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I can only say it was excellent …
I can only say it was excellent service I received when I registered my lotto numbers and the gentleman I spoke to was very polite and helpful Thankyou.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Generous free tickets
Generous free tickets! No luck though. Offered 10 more free tickets for next draw, for c
writing review. Maybe better luck next time 🤞
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
excellent service term
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person i spoke to was very polite
The person i spoke to was very polite, helpful and easy to understand why she called me.
Cant fault them.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
In it to Win It
Agents are very polite and give great explanations with all questions answered. I didn’t win anything on my free lines but am going to sign up for 3 months to see how it goes.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lotto Contact
I receives a polite and informative call explaining a new scheme sharing numbers.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I got a letter for 10 free tickets
I got a letter saying that if I call this company’s number I could get 10 free lotto tickets, I called and the lady was very nice and polite. I didn’t win but the tickets were free, hope I get better luck next time.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lottery phone experience
The gentleman I spoke to was very pleasant and clearly explained everything. At the end of the conversation he asked if I would be interested in joining a syndicate and when I declined he was fine, didn't try to persuade me and wished me luck with my numbers.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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