Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Out of principle I choose not to gamble, except on very rare occasions (such as a family World Cup, sweepstake, costing £1). When I mentioned this to their representative I was pleasantly surprised b... Mehr ansehen
Unternehmen hat geantwortet
A polite response on the phone and straight forward information given in an efficient manner. I didn’t feel pressurised at all and really there was nothing to lose. I have been offered a further 10 f... Mehr ansehen
Unternehmen hat geantwortet
Very personable young man phoned with an opportunity to have 10 free Lotto lines in return for a review. So here it is. No hard sell - seems too good an opportunity to miss taking a chance on the Nati... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Vereinigtes Königreich
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
4.4
Hervorragend
1084 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A very courteous and helpful person…
A very courteous and helpful person didn’t feel pressured in anyway. Explained the situation simply. Couldn’t fault him at all26
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
MISLEADING
MISLEADING. They talk about National Lottery lines. They are talking about A national lottery, not THE national lottery. I think that makes them, basically, a SCAM in my opinion. There's no mention of the odds of you winning. Sadly I'm out of date with gambling legislation so have no idea if they should provide this, but the Nationl Lottery does, at least with all their cards and games
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Dear P Jones,
We apologise for any misunderstanding regarding our offers.
We do not claim to be The National Lottery, nor do we present ourselves as affiliated with it. Your Lotto Service UK LTD operates independent lottery syndicates that enter lines into the UK Lotto and EuroMillions draws. Our wording refers to “national lottery lines” only in the sense that these are lines entered into the official National Lottery games, not that we are the National Lottery itself.
Because our syndicates participate in the national lottery draws the odds of winning are the same as if you were to play individually. We offer more chances to win for a lower cost.
Kind regards
Your Lotto Service Team
Although staff are polite
Although staff are polite, but this is a ploy to allow you to sign a DD for £54 a month for a promise for many lucky dip ticket. They cold call you and use their sales charm to dupe you into signing up the DD with out sending you information to cool off and then you are tied into giving over £54 each month for 3 months until you can cancel. It’s false selling and you are tied into giving.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Dear Vargini,
We apologise for any misunderstanding regarding our registration process.
When customers call, they receive ten free lottery lines in a 50-player syndicate at no cost and with no obligation, as advertised. Any winnings over £2 per person are paid in full to the winners. To verify the legal minimum age of 18 and provide draw information, we collect basic personal details such as name, address and date of birth. No bank details are requested. Customers receive confirmation of their free lines by post or email within three working days, ahead of the relevant draw. Unless they win, they will not receive any further contact and incur no costs.
During the registration call, customers may also be offered the opportunity to join paid lottery syndicates. These professional syndicates are based on UK lotteries and allow participation in over 1,000 lines per month on a subscription basis. Lottery tickets are purchased through a UK lottery operator. If a customer chooses to join, payment details are required. The initial subscription period is three months, after which customers can cancel by giving notice at least 14 days before the next play period. Full details of the purchase, including the 14-day cooling-off period, are provided by post.
Kind regards
Your Lotto Service Team
Very clear and professional
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
A polite response on the phone and…
A polite response on the phone and straight forward information given in an efficient manner. I didn’t feel pressurised at all and really there was nothing to lose. I have been offered a further 10 free lines for next weeks draw and although I won’t hold my breath for a win you’ve definitely got to be in it to win it! Somebody has to!
A good contact without being stressful or intimidating. A good job done 🙂
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Great information and support from the…
Great information and support from the team.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Recommended Lottery Service
Friendly person on the phone, who explained how the lottery service works in a clear & professional manner. I would recommend the lotto service to anyone who plays the lottery.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
I was contacted today by Mark
I was contacted today by Mark, from UK Lotto Customer Services, he was very polite, personable, spoke clearly and had an excellent customer service experience. Wouldn’t hesitate to recommend UK Lottery Services.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Where do these companies get their lists…
Where do these companies get their mailing lists.
I have just received a letter in the name of my late wife..... And she never had any account dealings with them, even though the letter quoted a supposed account number.
Need I say more!
EDIT:
FHS, I quoted your CustomerID and Personal Voucher Number. That should be plenty of identification.
I DO NOT WANT TO DISCUSS ANYTHING WITH YOU - you have sent unsolicited communication, and have your information.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
We sincerely apologise for any upset that has been caused.
We would like to be able to contact you directly to discuss this matter however you have not provided enough further information in order for us to do so.
Please contact us directly as info@yourlottoservice.co.uk.
Kind Regards,
Your YLS Team
Registering Free Lotto Numbers
As friend's carer, I contacted Yourlottoservice, about some free lotto numbers. The staff member taking my call was extremely helpful, patient and friendly. He made the process of registering etc, very easy, and I couldn't have asked for a better experience.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very friendly boy on the telephone
Very friendly boy on the telephone. Informed me about joining syndicate for extra chances to win. Also gave me 10 free entries.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Really friendly service!
Really friendly service, no hassle. Easy transactions.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very professional service
Very professional service , clearly spoken polite well mannered informative team member
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The guy was so helpful and explained…
The guy was so helpful and explained everything perfectly. The only the matter was I never won the lottery with the random numbers 🤣🤣🤣
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite and good to deal with
Very polite and good to deal with
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Nice people
Nice people
They did what it said on the can
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Absolutely brilliant
Absolutely brilliant, fantastic polite people no pressure attached. It’s nice to have a conversation with polite people thank you.👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The lady that rang me was friendly
The lady that rang me was friendly, polite
I remember we had general chit chat so easy to talk to.
Can't remember the day, sometimes in may o think
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite and friendly
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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