Website said the guitar was stock, ordered it 8 days ago and absolutely 0 updates since the order confirmation. Turns out it isn't even in the country yet which I didn't hear about until contacting... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought my 1st grade A refurbished electro acoustic apx direct from Yamaha..arrived after 3 days and was well packaged and as described. Hopefully the aftercare and warranty will be as good. I also ha... Mehr ansehen
Carl S the customer services manager is truly excellent. He responded to all my queries promptly and managed to sort the minor issues I had incredibly well and efficiently. The piano I bought was d... Mehr ansehen
The Yamaha store in London was close to the station few minutes of walk . We were served by Abigail Lee . Such a wonderful and sweet lady , she was very patient and extremely helpful in showing us... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Visit Yamaha Music London online or in-store for a full range of Yamaha musical equipment: pianos, keyboards, guitars, drums, orchestral musical instruments and much more!
Kontaktinformationen
152-160 Wardour Street, W1F 8YA, London, Vereinigtes Königreich
- 020 7432 4400
- customerservices@yamahamusiclondon.com
- www.yamahamusiclondon.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 6 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very little info after ordering about…
Very little info after ordering about delivery. Mind was split into two without warning, and you have to work out which delivery is which by gues work
Item sold at a fair price (plectrums)
Item sold at a fair price (plectrums); very reasonable delivery charge; and delivered quickly - thank you!
Appalling service
Appalling service. Ordered a refurbished guitar, and apart from the order acknowledgment, had no further communication until I contacted them, 6 days later, couldn’t answer my question and said someone will ring back. Later, I received an email saying they no longer had the guitar in stock, so they had cancelled the order & issued a refund which could take 5 days. Although this was over a bank holiday, so I wasn’t expecting delivery on the Monday, the shop was open, so why was I not contacted, & why didn’t they offer an alternative, when they are still showing stock in other colours. No effort was made to contact me, after the initial order, I had to chase them up
Expensive Price - But Great Service
Expensive product price, but they had stock and delivery was very quick.
Great shop with good selection
Great shop with good selection, fair prices and good customer service.
Excellent
The piano I received is nice but I accidentally ordered two items and still waiting for refund. Please look into it thank you
Online experience good
I bought a Yamaha keyboard case. Easy to order online and arrived quickly. I rang the shop for advice but unfortunately they didn't call back and the person I spoke to didn't have great knowledge of this product. The product itself is good and padded but could do with a strap at the top so it can be pulled with the wheels at the bottom and pulled from the top end. Instead there was only a side strap.
Honest, reliable and efficient.
They were honest and reliable. Took my order, kept me informed and updated. Confirmed when the order was shipped and also when delivered. Checked to ensure delivery and satisfactory receipt of delivery. Very happy overall.
Delivered on time and package was in excellent condition.
Staff extremely helpful and very…
Staff extremely helpful and very professional from time of my order to delivery.
My order was late delivered at no fault of the store and helped me to get my piano delivered with total professional customer service.
I would like to thank Abigail Lee for all her help and support, very professional and can not thank Abigails and the staff at the store for all their help.
Purchased the wrong strings
Purchased the wrong strings and they gave me a refund - no problem. Very helpfull staff!
Good communication and helpful.
After an initial problem with the…
After an initial problem with the postage charge a short telephone call quickly remedied this, the delivery was seamless and the actual product first class.
Cheapest price I could find online with…
Cheapest price I could find online with free postage and arrived 2 days after ordering. Have used before and have always had a great service.
First time order
First time I’ve ordered online at Yamaha London and I’m very impressed. The item was in stock, no money was deducted from my payment card until despatch and free shipping with next day delivery. I’ll certainly be shopping here again soon.
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