I need support with a welcome bonus on an online bingo room. I deposited with the wrong code and I couldn't redeem my welcome bonus as a new customer. Mada from live chat sorted this for me in a fast... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Mehr ansehen
Unternehmen hat geantwortet
Happy with the site at the moment one of the good ones. This my partner's site and shes had a few wins but not withdrawn up until yesterday... Withdrawal has not yet been processed yet been 12 hours n... Mehr ansehen
Unternehmen hat geantwortet
I created an account and followed the process to get the free spins, I didn't receive the spins. Spoke to Daria M on chat who checked my account and updated the spins instantly. Great service thank yo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Kontaktinformationen
Vereinigte Staaten
- www.winkbingo.com
4.1
Gut
682 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer service
Good customer service after having a rude agent
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Paul,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo
Chat with Emma P.
Chat with Emma P.. when I deposited, as had a query, she was very helpful and resolved my issue promptly:) thank you for a lovely service
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Michelle,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Jose has been so helpful and my issue…
Jose has been so helpful and my issue was resolved in minutes
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Clare,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Kind chat host and helpful
Kind chat host and helpful
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Carol,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Cloe c and irina on chat was very…
Cloe c and irina on chat was very helpful and excellent service
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Andrew,
Thank you for recognizing the help you received from our agents. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care. It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
It was my mistake on this occasion but…
It was my mistake on this occasion but Emma helped me out
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Lynda,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
Great site
Great site, spoke to chole c on live chat to resolve an issue and she added a promotion to my account when i forgot to put the promo code in, thanks
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello John,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
Denise M was pleasant and very helpful
Denise M was pleasant and very helpful.
Answered very quickly. Thank you.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Sally,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
EMANUELA p was lovely
EMANUELA p was lovely, sorted my query quickly very happy with the assistance provided
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Danielle,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Dorheea was extremely helpful
Dorheea was extremely helpful, I forgot to add my joining code and she sorted it for me very quickly
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Julie,
Thank you for posting your review about our agent. They always aim to deliver clear and supportive service, and we’re happy this came across so strongly.
We’ll share your comments with them directly. Positive recognition like yours is uplifting for everyone.
It reinforces why we place so much focus on personal interactions.
We appreciate your kind words and are glad your experience was such a positive one.
Kind regards,
Wink Bingo Team
Great service on live chat
Great service on live chat. easily sorted my welcome bonus that I forgot to wntre the code for.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello,
Thank you for highlighting the support you received. Our team works hard to provide clear, reliable service, and it’s good to see that reflected in your experience.
Your words will be shared with the entire team directly. Positive reviews like yours remind everyone of the value of their effort.
It’s motivating to know customers feel well looked after.
We’re pleased your time with us was so positive and appreciate your feedback.
Kind regards,
Wink Bingo Team
Dorheea
I had an issue with logging into my account and Dorheea was so helpful and explained what the problem was and was able to sort it oit for me . Thank you so much you were brilliant 😊
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Sharon,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Amazing help with what I needed.
Amazing help with what I needed.
Dorheea was helpful.
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Charlene,
Thank you very much for taking the time to share your thoughts on your recent experience playing our slots and bingo games at Wink Bingo. We are delighted to hear that you had a great time with us!
At Wink Slots, we take pride in offering our players a fun and engaging gaming environment, and we're thrilled that we were able to provide you with an enjoyable experience. Your positive review is a testament to the hard work and dedication of our team.
We hope to have the opportunity to welcome you back to our site soon for more thrilling games and chances to win. Thank you again for your feedback and for choosing Wink Slots as your gaming destination.
Best regards,
Wink Slots
Antwort von Wink Bingo
Hello Reece,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
Forgotten promo code
Quick easy and my problem easily and promptly dealt with Denisa M was very professional
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Donna,
We want to take a moment to thank you for your amazing feedback!
Our team is dedicated to providing you with an outstanding gaming experience, enhanced by our personalized support. It’s always wonderful to know that our agents' hard work is acknowledged.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thank you again for your review!
Kind regards,
Wink Bingo Team
i won 3500 on thsi website and they…
i won 3500 on thsi website and they have closed my account down and now i cant get in to see if my withdrawl has been approved or not and i dont know what to do now
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello there,
Thank you for your comment! Feedback is always useful to hear and we of course heard you.
We’d love to help however we can. To do that, could you please fill out our Trustpilot Contact Form? That way, we can find your account and see what we can do to make things better.
If it’s easier, you can also pop onto our 24/7 live chat , one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Bingo Team
Jose David was very helpful
Jose David was very helpful , I had problems with my account. Highly recommend
14. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Simone,
Thanks a lot for the awesome review! We are happy to hear Jose David was there when you needed support. We will make sure they see your kind words!
Providing helpful and efficient support is what we strive for, and it’s great to know our team met your expectations.
We are looking forward to assist you in the future.
Warmest regards,
The Wink Bingo team
Hi had an enquiry about a promotion…
hi had an enquiry about a promotion Mada your agent was very helpful and extremely patience with me explaining my enquiry in many ways with the utmost respect until I understood i can honestly say it was probably pretty trying for Mada, manners an professionalism was outstanding I never felt that it was a problem
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi there Kerry,
Thank you so much for your lovely review!
We're thrilled to hear that our support agent was able to assist you with such patience, professionalism, and respect. We understand that some enquiries can take time to clarify, and it's wonderful to know you felt supported throughout the process.🧡️
Your kind words truly mean a lot to us and will be shared with the team. We're always here to help, so if you ever need anything else, don’t hesitate to reach out.
Warm regards,
The Wink Bingo Team
Hi everyone I had a problem and Sabrina…
Hi everyone I had a problem and Sabrina from customer support kindly sorted it out,she was very very polite thank you again Sabrina
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Angela,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
Andreea
Andreea what an absolute star your are, with your help an support. Excellent customer service
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Eddie,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.