Terrible experience sadly. Ordered a kitchen installation with multiple delays, wrong item and delayed deliveries, poor installation and mistakes by subcontracted builders. Been waiting almost 1.5... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnKimpton Way, Unit 1, K2 Trade Park, Sutton Surrey, SM3 9QS, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am local to the Sutton Surrey store, and can honestly say I have never had a bad experience there. They will always help, asking me themselves, if they can’t they send me on the right direction... Mehr ansehen
Unternehmen hat geantwortet
I want to leave an excellent review for Tracy at Wickes Sutton. Her customer service was genuinely outstanding, she was patient, understanding, and extremely observant, and she made the whole experi... Mehr ansehen
Unternehmen hat geantwortet
Managed to get everything I needed to start a new job, my first as a self employed decorator. Was pointed in the right direction by one member of staff, who knew exactly where things were, makin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Wickes - Sutton
Vom Unternehmen geschrieben
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktinformationen
Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, Vereinigtes Königreich
- +442086418765
4.7
Hervorragend
193 Bewertungen
Bittet Kunden um Bewertungen
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Shakira was very helpful
Shakira was very helpful. She patiently made several changes to the order as requested. Very satisfied with the service.
6. September 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Sutton
Hello Lal, thanks for sharing your amazing feedback, and I'm delighted that Shakira in our Sutton store was very helpful with your order! - Dylan
Great customer service from David at Wickes…
Just had a great experience at Wickes Kimpton Park - absolutely first class customer service from David - helped me with my enquiries- very knowledgeable and helpful! Thank you!!
8. September 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Sutton
Hi, Rich. Thank you for taking the time to share your review. I'm really pleased to see that, David, was helpful and provided first class customer service on your visit. Thank you again for your kind feedback. - Scott H
Shakira top score
6. September 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Sutton
Hey there, thanks for your positive review! - Dylan
New kitchen
I came to order a new kitchen for my daughter’s flat. I had all of the measurements but needed a little guidance and the lady that helped me …Ria, was absolutely superb. She showed me everything I needed and helped the choose the best value. I couldn’t fault the service and thank you Ria….. for a job very well done
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Sutton
Hi There, thanks for taking the time to share this feedback. RD
Help with kitchen
Great customer service and help with choosing the best option by Rachel Camilleri.
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Sutton
Hello Michal, thanks for your five-star review, and I'm delighted that Rachel was first class throughout your kitchen design, enjoy your new space! - Dylan
Wickes Sutton, Surrey.
After a mess up and failed delivery yesterday, I called the store as I was really annoyed (but not rude) I was helped, by Anna, Kiran & finally Lara who managed to put things right and get my itmes to me first thing this morning. The customer service was excellent and I want to thank them for their efforts and for putting right the mistakes made by their delivery service.
26. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Sutton
Hi JM,
Thanks for taking the time to share your recent feedback with us, im sorry to hear you had issues with a failed delivery on this order but i am glad to hear Anna, Kiran and Lara were able to assist you in getting the items out to you this morning for the project to get underway. - SF
Customer Service - Chris Mosengo
I recently had the pleasure of being assisted by Chris Mosengo, and I cannot express enough how grateful I am for his exceptional service. From the moment I reached out with my concerns, Chris listened attentively and showed genuine empathy towards my situation. He swiftly provided a practical solution and went above and beyond by arranging for the missing item to be delivered as soon as possible.
Chris's professionalism and dedication to customer satisfaction were truly commendable. He not only resolved my issue efficiently but also made the entire process stress-free and pleasant. His prompt and proactive approach made all the difference, and I felt valued and respected as a customer.
Thank you, Chris, for your outstanding support and for turning a frustrating experience into a positive one. Your commitment to excellence is truly appreciated, and I highly recommend your services to anyone in need of reliable and empathetic assistance. Keep up the great work!
21. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Sutton
Hi, Priyanka. Thank you for taking the time to leave your review. I'm really happy to learn that, Chris, was able to help assist you with your issue regarding your missing item. I'm also glad to see that, Chris, offered excellent customer service turning a frustrating experience into a positive one. Thank you again for your kind feedback. - Scott H
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