Whatever Wheels Yamaha Bewertungen 796

excellent customer service, enjoying the lexmoto diablo excellent machine. i will be buying another bike from yourselfs. polite staff always there to help you. delivery service 100% repliable.

They told me everthing I asked and kept me in the loop was delivered really quick and the delivery was perfect they showed me through the bike help me set everthing up v5 was sent with in a week was taxed instantly perfect would recommended

Brilliant service really helpful brilliant communication

Great service for my boys first bikes.

We did have an L plate missing, however this was sorted immediately.

Thanks you

I've dealt with this company on many many occasions for various reasons from buying accessories, clothing and of course bikes and scooters they always go out of their way to help not only when purchasing directly from them but servicing and problem solving when I have bought elsewhere. Dean in particular is extremely professional , knowledgeable, helpful and great to deal with. Whatever Wheels is my go to place

Great showroom lots of choice very knowledgeable staff Luke looked after me through out the deal highly recommend

Purchasing a bike was straightforward and its delivery was hassle-free. The bike matched the description perfectly and arrived in excellent condition! However, customer service didn't quite live up to expectations – I found myself having to follow up several times due to slow responses. It took close to three weeks for the bike to arrive, and I also had to reach out about the logbook. Unfortunately, these issues dulled the thrill of getting my first bike.

Excellent Company brought my new bike from this company lovely people and friendly ordered accessories for my Bike and came the next day excellent

Took a bit longer to get here than I thought it would but all good 👍

I wouldn't go anywhere else for my bike needs 10/10 cracking set of lads inc
Russ abbot 😀

Amazing service bike was like brand new 5 star ⭐

Fantastic service. Order to door in less than 24 hrs. Thank you.

Fantastic piece kit as starter very happy lad.

a first class experience from start to finish buying and delivering of my bluroc heritage 125cc in grey well done.

Great quality parts, good communication, slightly slow at processing your order though, allow a full week for delivery

polite and fast delivery ,all the communication needed at the right times to be sure the parcel arrives in good condition and to the correct person.

Unprofessional Customer Service
Having recently retired I was looking to buy a new motorcycle for myself and most probably one for my son too. I made telephone contact with Whateverwheels to enquire about a particular bike and to agree on a deal. After an initial chat I was promised a call back the following day.
A week later, I'm still waiting for that call. In light of the lack of professionalism and apparent indifference to customers, I am persuaded to spend my money elsewhere.
Update: 17/06/25 - email response forwarded to Whateverwheels providing more detailed information about my experience, including the exact time and date of my purchase enquiry telephone call.
Update 24/06/25 - despite sending the management team, at their request, a very detailed account of my customer service experience, I have to date not received a response nor even an acknowledgement. No reply. No surprise.

Purchased a motorcycle chain and it’s a quality product at a good price. Had fast delivery and very helpful customer service. Thank you.

First time visit to whatever wheels for a recall and service for my MT10. What impressed me was the guy from Kent who’d driven 5 hours to pick up his son’s repaired bike from them, as his two local dealers had refused to fix it, so he’d contacted whatever wheels as a dealer and they’d sorted it out for him…he sang their praises. From my viewpoint, they sorted me out with 2 cups of tea ( sorry ladies) and gave me a rental to get home, no problems. Really impressed, bike came back cleaned and all the work done. Hope they do really well, Yamaha deserve some decent dealers round the M65 corridor and the guys look like they are putting the effort in!