Wessex Garages Bewertungen 

785
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The staff at Wessex Garages Hyundai Cardiff were very friendly in both the new and used car departments. The team helped to explain the different features and finance options available. Ellie took ove... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Big thanks to Paul Williams who went over and above during my changeover of vehicle. He explained things in layman terms which helped so much to understand easier. He made it go very smoothly and stre... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brilliant service from Connor at Kia Wessex! Connor genuinely went above and beyond to get us the best possible deal on our new Kia EV3. From start to finish, his communication, support and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My car went to this garage for authorized warranty work 13th April 2026. It was returned without any of the work being done, a video showing a health check which I didn't need or want and extensive... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Fahrzeugservice
  4. Fahrzeugzubehörgeschäft
  5. Kfz-Ersatzteilgeschäft

Vom Unternehmen geschrieben

At Wessex Garages, we take a straightforward approach to everything we do. We promise to offer knowledge, trust, transparency and value for money in all areas of our business – and that’s why we have become a leading destination for customers from across the South West, Wales and beyond. We have been retailing and servicing vehicles for over 30 years, and we use our extensive experience in the motoring industry to bring you the highest quality vehicles and exceptional customer service every day of the week.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

785 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 52 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(785)

103 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Graham the salesperson who helped me…

Graham the salesperson who helped me purchase a new vehicle at the Newport garage was extremely helpful and patient with me during the process. As I was unsure which model to purchase he let me test drive the both cars and put me at ease with his patience and expertise, I will definitely recommend him to anyone wishing to purchase a vehicle

14. März 2026
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you for your fantastic review!

We’re delighted to hear that Graham provided such a helpful and patient experience while you were choosing your new vehicle. Buying a car is an important decision, so it’s great to know he took the time to ensure you felt comfortable, informed, and confident throughout especially by arranging test drives to help you decide.

We really appreciate your recommendation and will be sure to pass your kind words on to Graham. Wishing you many happy miles in your new car 🚗

Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

Excellent purchase experience

Excellent knowledge of sales staff regarding vehicle. Good pricing on the used vehicle we purchased. Very straightforward purchase process. Good communication from sales person throughout. Seamless experience.

4. März 2026
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you for your fantastic feedback!

We’re really pleased to hear that you found our team knowledgeable and that the whole process was straightforward and seamless. Providing clear communication and a smooth experience from start to finish is exactly what we aim for, so it’s great to know we delivered on that.

Enjoy your new vehicle, and if there’s anything you need in the future, we’re always here to help 🚗
Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

Great service by Ricky at Nissan cribbs causeway!

Recently bought a new ariya at Nissan cribbs causeway, which I love! The service by Ricky was amazing from start to finish! Very friendly and funny which made everything so much easier. Even took me on a drive showing me everything I need to know about the car before driving away as I was a little nervous! Thankyou so much!!

12. Februar 2026
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you so much for your wonderful review!

We’re delighted to hear that you’re loving your new Ariya it’s a fantastic choice! It’s great to know that Ricky made your experience so enjoyable from start to finish, and that his friendly and supportive approach helped put you at ease.

We’ll be sure to pass on your kind words to him. Enjoy every mile in your new car, and if you ever need anything, we’re always here to help 🚗

Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

Great experience at Wessex Garages Nee

I had a great experience at Wessex Garages Newport because everything was handled so professionally. Staff are friendly, efficient, knowledgeable and polite. I dealt with Ross Knorz, he took the time to discuss all aspects from initial viewing, test drive, to final purchase and handover. Ross kept me up to date via email at all times. All my questions were answered. I'm very pleased with my vehicle. I recommend Ross and Wessex Garages Newport. Thank you.

25. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Wessex Garages

Thank you for your fantastic review!

We’re delighted to hear that you had such a positive experience with us at Wessex Garages Newport and that everything was handled professionally from start to finish. It’s great to know that Ross provided clear communication, took the time to guide you through each stage, and ensured all your questions were answered.

We’ll be sure to pass on your kind words to Ross he’ll be thrilled to hear your feedback.

Congratulations on your new vehicle, and thank you for your recommendation. If there’s anything you need in the future, we’re always here to help 🚗

Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

My experience at Wessex Garages Newport…

My experience at Wessex Garages Newport was great! Graham and the team were always really helpful, went above and beyond on everything with us, and were really knowledgeable about the vehicle and any additional covers or policies Wessex offer. The whole process start to finish was really smooth and we drove home in our new car within hours. Couldn't recommend Wessex Garages and Graham and the team more!

20. Februar 2026
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you for your fantastic review!

We’re so pleased to hear you had such a great experience with us at Wessex Garages Newport. It’s wonderful to know that Graham and the team were able to support you every step of the way and make the whole process smooth and enjoyable.

We’ll be sure to pass on your kind words to Graham he’ll be delighted to hear your feedback.

Congratulations on your new car, and thank you for your recommendation! If there’s anything you need in the future, we’re always here to help 🚗

Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

Josh was brilliant from the moment we…

Josh was brilliant from the moment we walked in wanting to talk new cars to the moment we drove away

16. Februar 2026
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you for your fantastic review!

We’re so pleased to hear that Josh made such a great impression from the moment you walked in to the moment you drove away in your new car. Providing a seamless and enjoyable experience is exactly what we aim for, so it’s wonderful to know Josh delivered just that.

We’ll be sure to pass on your kind words to him he’ll be thrilled! Wishing you all the best with your new car, and we hope to see you again in the future.

Than you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

Well informed salesman

Well informed salesman. Took time to make sure it was the right car for me and my needs.Never felt pressured into buying.

7. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Wessex Garages

Thank you for your wonderful feedback!

We’re delighted to hear that you felt well informed and supported throughout your experience. Taking the time to understand your needs and ensuring you find the right car without any pressure is exactly the approach we strive for.

It’s great to know this made a difference to you. We truly appreciate your recommendation and hope you enjoy every moment with your new car!

Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

Buy made easy.

We found them not to be pushy. Rob the sales person was very helpful,polite . The buying experience was made easy. I would recommend Kia Cardiff .

29. Januar 2026
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you for your kind review!

We’re really pleased to hear that you had such a positive experience with us at Kia Cardiff. It’s great to know that Rob was helpful, polite, and made the whole buying process feel easy and relaxed, without any pressure.

Your recommendation means a lot to us, and we’ll be sure to pass on your lovely feedback to Rob. We hope you enjoy your new car and look forward to welcoming you again in the future!

Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

Car purchase

Staff were generally friendly, helpful and professional. Especially Matthew who went out of his way to bring the car to us to test drive, as we couldn't get to the garage. Overall a good experience when buying a car.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you for your great review!

We’re so pleased to hear that you found our team friendly, helpful, and professional throughout your experience. It’s especially wonderful to know that Matthew went the extra mile by bringing the car to you for a test drive customer convenience is something we’re always happy to support.

We really appreciate your feedback and are glad we could make your car-buying experience a positive one. Wishing you all the best with your new car, and we hope to see you again in the future!

Thank you
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 1 von 5 Sternen

Wessex Service Gloucester...

My car had developed a fault and I needed it fixing urgently. I made three attempts to call the service department at Wessex Kia Gloucester, being cut off twice. The third time was answered, however I was advised that the service department was 'extremely busy' and that someone would call me back later in the day. I called again at the end of the day to be told the same thing.
I'm still waiting for that call a week later!
Being totally fed up with the lack of service I searched for other Kia garages locally and found a Kia authorised garage in Staverton. A totally different experience! My call was answered first time and my car was booked in for repair. The job was completed quickly and I'm back on the road.
Pull your finger out Wessex Gloucester!

2. Januar 2026
Bewertung ohne vorherige Einladung
Wessex Garages-Logo

Antwort von Wessex Garages

Thank you for taking the time to share your feedback.

We’re very sorry to hear about your experience trying to contact our service department. This is certainly not the level of service we aim to provide, and we completely understand how frustrating it must have been especially when your vehicle required urgent attention. The lack of a follow-up call is particularly disappointing to hear, and we sincerely apologise for this.

Your comments have been shared with the team so we can address these communication issues and ensure this doesn’t happen again. We’re glad to hear you were able to get your car repaired quickly elsewhere, but we regret that we missed the opportunity to assist you when you needed us.

If you’re open to it, we would really appreciate the chance to speak with you directly and restore your confidence in our service. Please feel free to get in touch with us at your convenience.

Kind regards,
Tracy Griffiths
Head of Marketing & Online

Bewertet mit 5 von 5 Sternen

10 out of 10

The staff here are verry knowledgeable about the cars and finance plans. Im happy with my car and im happy keep going back for my services and MOT.

31. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

we are a small business

we are a small business, they have had our van for over 4 weeks it needs a new gearbox they don't have one in stock and can't tell me when we will have a new one. we have lost business that we won't get back and have no interest in getting our van back on the road, we will never buy another Nissan van again, guys stay clear of Nissan, this is the only Nissan van we have thank god buy Ford much more reliable and if things go wrong it is fixed much quicker than Nissan idiots. this is more Nissan head office rather than wessex garage but they are all part of the same tea, do not know when we are having our van back just pathetic

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Full range of Kia vehicles in a modern…

Full range of Kia vehicles in a modern and clean showroom with friendly staff. I was able to test drive the car I was interested in and we came to a satisfactory deal on the overall cost of the car.

Minor things to improve: we bought a car that had been on display and the inside of the front and rear windscreens could have been cleaner when we collected it. Also, the tyre pressures were low and we got a warning light within 24 hours of picking up the car.

21. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid this garage.

Avoid this garage.

Took my brand new Kia EV6 to Wessex Garages (Feeder Road, Bristol) because the centre console wouldn’t open. Lisa initially seemed helpful and confirmed that forcing it open might cause damage, but it would all be repaired under warranty.

After they forced it open, the lid was broken (as expected) but there were also new scratches on the main console body. I assumed these would be repaired. When I returned two weeks later, only the lid had been fixed—the scratches were still there. I was then told, incredibly, that their engineer didn’t cause the scratches, even though they admitted these weren’t there when I first brought the car in. They were effectively accusing me of causing the damage.

I was promised a call from the manager, Ryan. Weeks later, still nothing, despite chasing.

I won’t be returning. The lack of accountability and the implication that I was being dishonest were both unacceptable. I’ll use another garage and will be reporting this to Kia.

5. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The experience at Wessex Garages Nissan…

The experience at Wessex Garages Nissan Gloucester was fantastic because I am Wessex Garage Nissan Gloucester and I know how dedicated and how hard everyone works behind the scenes to get to the perfect handover... The experience was so exceptional, that my husband chose a Nissan Qashqai over all the many other test drives of different brands. The test drive on the New Qashqai 205 ePower was flawless and best driving experience. No special treatment because it was my husband.. It was special treatment because this is the way Wessex Garages Nissan Gloucester does everytime all the time for every customer! Thank you Team Gloucester!

24. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top dealership

Helpful, considerate and totally professional whilst remaining personnable and friendly. Abdullal is a credit to the Company.

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Wessex Garages

Thank you for your wonderful feedback! We’re thrilled to hear that you found the service helpful, considerate, and professional. Abdullal will be delighted to know he made such a positive impression he truly is a credit to our team.

We appreciate you taking the time to share your experience and look forward to welcoming you again in the future! Kind Regards Tracy Griffiths, Head of Online & Marketing

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