A good price on airfares and easy to book, got a discount on accommodation by continuing the booking through Webjet - and it was good as I’d been checking other sites so knew the rates, then booked... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
A good price on airfares and easy to book, got a discount on accommodation by continuing the booking through Webjet - and it was good as I’d been checking other sites so knew the rates, then booked... Mehr ansehen
Unternehmen hat geantwortet
Terrible platform. Completely useless in assisting with cancellations or amendments to bookings. The customer is responsible for contacting airlines and accommodations themselves. The customer service... Mehr ansehen
Unternehmen hat geantwortet
My experience today with the customer service from Philippines was very good, she was very helpful and understands my situation. She help me by adding my daughters middle name into both of her airline... Mehr ansehen
Unternehmen hat geantwortet
Have used Webjet multiple times for multi stop international fares and have always had a smooth trip at a great price. Some of the best business class fares around. I realise the refund policy is ve... Mehr ansehen
Unternehmen hat geantwortet
As Australia's leading online travel agency, Webjet leads the way in online travel tools and technology. Webjet enables customers to compare, combine and book the best domestic and international travel flight deals, hotel accommodation, holiday package deals, travel insurance and car hire worldwide.
Australien
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I recently had to change my return overseas flight which i booked through Webjet. I always take out travel insurance and i did the same this time around. So, when i had to change my return flight i thought this would not be a problem. I gave Webjet more than the required 8 days’ notice, via email, that i would NOT be travelling back on my original booked flight.
Upon my return to Australia, I put in my insurance claim. The claim was partly denied because Webjet listed me as a ‘no show’. I was listed as a 'NO SHOW' (even though i had proof i sent them an email of my change of flight plans). Webjet claim i did not respond to an important email they sent me (after I emailed them about the change) and therefore i am not entitled to my full refund.
Webjet send so many junk emails, how is a customer supposed to distinguish between what is HIGHLY important and what is not, especially when you’re travelling overseas with limited internet access.
This 'no show' has cost me over $1000. I can understand if I was a NO SHOW but I gave them the required notice that I would not be travelling back on the original booked flight.
I’m going to think twice about using Webjet again.

Antwort von Webjet
Did not facilitate a refund when my flight was cancelled. Instead offered me a voucher which can only be redeemed if I rebook with their service.
Also note, I do not need to book with the same airline. I have contacted the airline directly and they have refunded the money to Webjet. It is Webjet who have held the funds and require me to rebook with their booking service.

Antwort von Webjet
Would not place any stars if it were possible. Webjet has being terrible to deal with regarding our flight refund and I would not recommend the service. They have pocketed $1050 of our money and offered no service. The customer representative was quite frankly abrupt and disinterested. We have been left deflated but not defeated. I recommend using someone else or direct with the airline. I might also add when trying to lodge a complaint to web jet in order to be taken seriously while following the instructions of local ACCC I was informed they did not have a complaints department as such only a place to lodge feedback.

Antwort von Webjet
I have flown on 4 occasions recently and I wanted to compliment the Pilots and Crews for their expert flying skills, empathy in helping me lift up cabin baggage, and with a smile. It is great to have confidence I will arrive on time and the staff are attentive and friendly.

Antwort von Webjet
Webjet is so flexible it would win a gold medal in gymnastics. No matter how undecided you are Webjet is there to cater for every need or whim. Simply awesome.

Antwort von Webjet
Easy to use, navigate and user friendly - on Iphone and website, thank you

Antwort von Webjet
It was easy to find the flights I needed and booking was not a problem at all.

Antwort von Webjet
They make it really easy to find the cheapest flight options, and I am able to find the best price for flights in under 10 minutes.

Antwort von Webjet
Easy to use, simple - flexibility of having an overview of flight and hotel listings.

Antwort von Webjet
The easy of many changes/edit/additions to multi trip itinerary

Antwort von Webjet
I would normally book through Webjet as you can see all the airlines and fares to compare.
It is easy to book.

Antwort von Webjet
After some poor experiences with other companies I only use Webjet! Webjet streamline the booking process and the website is functional and easy to use.

Antwort von Webjet
you can see all the flights , prices, easy to choose

Antwort von Webjet
i have previously used ''webjet'' with all my flight bookings. I find the website easy to use, reliable in processing and offers best price. the combination of reliability and ease of use gives me confidence in my flight needs. thank you ''webjet''.

Antwort von Webjet
Webjet made my booking so very easy & safe to do. Will always use Webjet.
Quick & easy .

Antwort von Webjet
It was easy smooth and responsive. I loved the quality of the search spaces

Antwort von Webjet
Very easy to use and help always accessable when booking international flights

Antwort von Webjet
One of the Best website in terms of Search Engine, Rates and offers.
I had all the times lovely experience with webjet for smooth and hassle free flight booking

Antwort von Webjet
How easy it is to book flights and compare airlines

Antwort von Webjet
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