Ordered introduction offer over the phone with a very helpful lady in the afternoon and was delivered the following morning! Exceptional. Only had 1 bottle so far but it was excellent. Great value,... Mehr ansehen
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Das sagen Bewerter
Easy to order, no subscription. Bargain price, special offers initially. Reasonably priced offers thereafter. Wine delivered within two days. Allows you to try different varieties of wine if you... Mehr ansehen
Unternehmen hat geantwortet
We have used Warehouse before, and been impressed by the service and quaity of the wines. This time, however, we made a mistake in our order, and Megan went above and beyond to arrange collection of t... Mehr ansehen
Unternehmen hat geantwortet
Brilliant value across the range of wines supplied to me recently during the last few weeks. Well worth a new customer taking advantage of the special promotions when available.
Unternehmen hat geantwortet
Unternehmensdetails
Über Warehouse Wines
Vom Unternehmen geschrieben
Drink better, spend less with Warehouse Wines.
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
Kontaktinformationen
St James Mill, Whitefriars, NR3 1TN, Norwich, Vereinigtes Königreich
- 0343 224 1033
- help@warehousewines.co.uk
- www.warehousewines.co.uk
4.4
Hervorragend
1011 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Too many emails
Wines fair to middlig in quality and price, swamped by offers and comms by email.
31. Mai 2026
Antwort von Warehouse Wines
Hi Andy,
Thank you for your feedback. We are so sorry about the amount of marketing offer you have been receiving and that you did not enjoy our wines. We do hope to see you back sometime in the future.
Thank you,
Mabel @WarehouseWines
Ordered introduction offer
Ordered introduction offer over the phone with a very helpful lady in the afternoon and was delivered the following morning! Exceptional. Only had 1 bottle so far but it was excellent. Great value, quality and service.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Warehouse Wines
Hi Steven,
Thank you for your feedback! We are so glad you enjoyed our service and the wines so far. We hope you continue to do so!
Kind regards,
Mabel @WarehouseWines
My note to warehouse wines:
My note to warehouse wines:
I have tried each wine, 3 bottles, it is absolute crap.
A £5 bottle of plonk from Aldi beats it hands down.
You should be ashamed of yourselves for selling this rubbish.
warehouse wine reply:
I am sorry to hear you did not enjoy the wines but thank you for the feedback.
Make your own mind up as to buy or not from this sister company of virgin wines
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Warehouse Wines
Hi William,
Thank you for providing us some feedback.
I am ever so sorry to hear about this but would love to help look into this further for you. I have requested some information from yourself. If you could possibly provide us this information then I can assist with this matter more.
My apologies again.
Megan @ WW
Not impressed on this occasion as my…
Not impressed on this occasion as my wine never arrived allegedly due to damage in transit. Spoke to a member of staff saying I needed this wine by Monday as we had a group of friends over. She couldn't guarantee this which surprised me. I would of expected a fast track delivery especially as it was not my doing but obviously custom satisfaction isn't too high a priority
Think I'll stick to Laithwaites or Virgin Wines from now on.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Warehouse Wines
Hi Ian,
Thank you for your feedback. I am sorry to hear your order was damaged in transit and I apologise that this was not received in time for your event. We are always striving to improve our customers experience and I would be happy to look into this to see how we can help.
I have send a request for some more information so I can look into this matter for you.
Thanks, Rebecca @ WHW
Good service and delivery but the wine…
Good service and delivery but the wine was very hit and miss with the quality.
24. März 2026
Antwort von Warehouse Wines
Hi there,
It's amazing to hear that you had good service and delivery with us! But I am sorry to hear you may not have enjoyed all the wines. I am sure there will be some great alternative options for you to try, and I hope if you order again with us, you enjoy your next case more!
Finan @ Warehouse Wines
I newspaper advertisement misleading…
I newspaper advertisement misleading 12 bottles £4.99 however add postage is £5.40 a bottle.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Warehouse Wines
Hi Michael,
We really do appreciate your feedback. We are very sorry you feel this way. All of our orders do have the standard £4.99 delivery fee. However we do have a Wine Pass for £12 (that's just £1 a month) and get free delivery on all your orders for a year, saving you £4.99 every time! If you would like to place an order in the future, please do get back in contact with us and we would be happy to help.
Kind Regards,
Mabel @WarehouseWines
Antwort von Warehouse Wines
Hi there Debra,
I hope you're well.
Thank you for your great review! We are so glad that you liked the selection and were happy with the prices attached!
All the best,
Finan @ Warehouse Wines
Antwort von Warehouse Wines
Hi there Julia,
I hope you're well.
Amazing to hear that you have enjoyed the wines you purchased with us! :)
All the best,
Finan @ Warehouse Wines
Reordered promptly!
Not sufficient time at this stage to review wines in depth but no problems so far. The buying and delivery process was flawless.
28. April 2026
Antwort von Warehouse Wines
Hi there Eddie,
I hope you're well.
I am glad to hear that your reorder of wines was promptly delivered to you! I do hope you enjoy them when you decide to have them too :)
All the best,
Finan @ Warehouse Wines
New experiences
We’ve only tried two of them so far, but enjoyed them and looking forward to trying the rest
28. April 2026
Antwort von Warehouse Wines
Hi there Janet,
I hope you're well.
Amazing to hear that you have enjoyed the wines so far! I do hope the same applies to the rest of them :)
All the best,
Finan @ Warehouse Wines
Excellent all round service
28. April 2026
Antwort von Warehouse Wines
Hi there Derek,
I hope you're well.
I am very glad to hear that you have had some great service with us! We always want the best for our customers!
All the best,
Finan @ Warehouse Wines
Good Value
Brilliant value across the range of wines supplied to me recently during the last few weeks. Well worth a new customer taking advantage of the special promotions when available.
28. April 2026
Antwort von Warehouse Wines
Hi there Clive,
I hope you're well.
I am very happy to hear that you have been able to take advantage of the discounts and offers we have had on offer over the last few weeks! Also amazing to hear you recommending our services to new customers so thank you!
All the best,
Finan @ Warehouse Wines :)
Good quality wines/fast delivery
Good quality wines, reasonable prices on offer, excellent fast delivery
28. April 2026
Antwort von Warehouse Wines
Hi Ruth,
Thank you for the 5-Star review! We are so happy to get this feedback and we hope you enjoy, Sara @ Warehouse Wines
Antwort von Warehouse Wines
Hi Manish,
Thank you for the feedback, we will take this on board and we'd love to hear more from you to explore our range and find some favourites, Sara @ Warehoue Wines
Prompt delivery with great tasting…
Prompt delivery with great tasting wines. I particularly enjoyed the Leaf & Stone.
28. April 2026
Antwort von Warehouse Wines
Hi,
Thank you for getting back to me. We are so happy to hear you are enjoying the wines and we'd love to hear from you again soon! Sara @ Warehouse Wines
An addition to my original review of Warehouse Wines
Further to my critical review of WW in the original post, I would like to add the following.Mabel from Customer Services contacted me ref the review,listened to my concerns and immediately took ownership of the problems encountered.She came back with options to resolve the matter to my satisfaction and I can honestly say the problems have been resolved to my complete satisfaction.Thank you WW and Mabel
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Warehouse Wines
Hi William,
Thank you for getting back to us. We are so happy to hear this amazing feedback and the issue was effectively resolved by Mabel. We hope to hear from you again, Sara @ Warehouse Wines
No subscription, so easy to order!
Easy to order, no subscription.
Bargain price, special offers initially.
Reasonably priced offers thereafter.
Wine delivered within two days.
Allows you to try different varieties of wine if you wish.
No hard sell.
30. April 2026
Antwort von Warehouse Wines
Hi Noreen,
Thank you for takeing the time to leave us a good review, we really appreciate this, and we hope you love the wines aswell!
Kind regards, Maisie @WarehouseWines
Antwort von Warehouse Wines
HI Richard,
Thanks for leaving us such a great review. I am glad you enjoyed the wines!
Thank you,
Mabel @WarehouseWines
easy ordering for good quality produce…
easy ordering for good quality produce at a reasonable price with prompt delivery and no annoying wine club to suffer.
28. April 2026
Antwort von Warehouse Wines
Hello Ian,
Thank you for your lovely review! We hope you continue to enjoy the wines.
Thank you,
Mabel @WarehouseWines
Antwort von Warehouse Wines
Hello Andre,
We really appreciate your feedback! We hope you continue to enjoy our wines!
Kind Regards,
Mabel @WarehouseWines
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