Gary at wanderdoll was incredible when it came to the returns process. I was out of the country due to bereavement which meant I was out of time for returns however he kindly sorted it swiftly for... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I accidently sent a club London dress back to wanderdoll, Olivia and a couple more agents have been nothing but helpful in returning this parcel back to me so I can send it to the right place. So grat... Mehr ansehen
Unternehmen hat geantwortet
I placed an order and had difficulties registering the return as I missed the 14 day window by a day - Olivia from the Wanderdoll customer service team was amazing and so helpful and I was able to ret... Mehr ansehen
Unternehmen hat geantwortet
Placed an order and tried to return within the 14-day window. Retorn portal was not working and showing error messages. Contacted customer service last week and no reply, have messaged on Instagram... Mehr ansehen
Unternehmen hat geantwortet
4.0
Gut
787 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent Customer Service from Gary at Wanderdoll
I had a great experience with customer service at Wanderdoll thanks to Gary. He was friendly, patient, and genuinely helpful while assisting me with my parcel return. He made the whole process quick and stress-free, which I really appreciated. It’s always nice to deal with someone who goes the extra mile to help—thank you again, Gary, for your excellent service!
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Jaycie,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Always responds quickly to messages and…
Always responds quickly to messages and clothes are 10/10
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Emma,
Thanks so much for leaving such an amazing review, it really means a lot to us. Please let us know if there’s anything else we can help you with and we hope you have a lovely day :)
Kind regards,
Wanderdoll xx
Olivia at wonderdoll has been most…
Olivia at wonderdoll has been most helpful with my very specific request and resolved it in a timely matter. I’m very happy with the resolution.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hello Tam,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Wrong items sent
Wrong items sent
Olivia from the Wanderdoll team was apologetic and swift with replies. Really helpful and efficient. Amazing representative and great brand!
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Lianne,
Thanks for leaving your review, we really do appreciate it. I'm happy to hear we we're able to resolve the issue swiftly for you and once again, so sorry for the mix-up. Please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Amazing customer service..
Amazing customer service recived by Olivia 🤍 the quality of my items are unbelievable! So so happy x
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Bethany,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Thank you so much to Gary who helped…
Thank you so much to Gary who helped sort out a problem I had with a faulty dress. Always answered my questions quickly and was able to help and reassure me things would be sorted. Excellent customer service
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Kaytee,
Thanks so much for leaving such an amazing review, it really means a lot to us. Please let us know if there’s anything else we can help you with and we hope you have a lovely day :)
Kind regards,
Wanderdoll xx
customer service - excellent
I had the best customer service from Olivia she made it so easy to deal with. Thank you! 🥰
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Jessica,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Olivia in customer service helped me…
Olivia in customer service helped me with my return I bombarded her with emails nothing was too much for her
I loved what I purchased quality was amazing infact better than I thought item was too big will definitely purchase again as the service has been 5 ⭐️
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Debra,
Thanks so much for leaving such an amazing review, it really means a lot to us. Please let us know if there’s anything else we can help you with and we hope you have a lovely day :)
Kind regards,
Wanderdoll xx
Quality of product
Quality of product, insane! Delivery fast, options for next day delivery also. Quality of products complete value for money! Wow
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Meagan,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Customer service amazing
Customer service amazing, very friendly and replied extremely quickly. Great experience
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hello Rell,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Just wow!! 🤩
I wore the ‘Poppy’ dress for my 40th birthday at the weekend and I truly felt beautiful! I am normally my worst critic and I honestly could not find fault, I searched high and low for the perfect dress and the moment I saw this dress I knew it was special!
The sparkle was insane and I felt like a princess! It’s an absolute bargain and looks so expensive, every detail from the sparkles, the shoulder pads and the front and back ruching was simply stunning!!
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Kristen,
Thanks so much for leaving a review, we really do appreciate it. We're so happy to hear you felt so amazing in the dress and we hope you had the most wonderful birthday!
If there's anything else we can help you with please don't hesitate to ask and I hope you have a lovely week.
Kind regards,
Wanderdoll xx
Enquired about refund timescales
Enquired about refund timescales, spoke to the lovely Olivia very helpful and quick responses.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hello Antonia,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
I placed an order with wanderdoll but…
I placed an order with wanderdoll but unfortunately it was out of stock in my size, I dealt with Olivia and she couldn’t have been anymore helpful, she processed my refund straight away, nothing was to much trouble
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hello Lauren,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
I had an issue with receiving the wrong…
I had an issue with receiving the wrong item! I have been discussing this issue with Gary who resolved my problem quickly and efficiently! very happy how the problem was resolved!
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hello Jodie,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
10 Stars if I could
The highest quality fabric and materials used in clothing with a reasonable price tag. Customer service is next to none; Olivia helped me with my refund and was so polite and lovely, thank you
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Grace,
Thanks so much for leaving such an amazing review, it really means a lot to us. Please let us know if there’s anything else we can help you with and we hope you have a lovely day :)
Kind regards,
Wanderdoll xx
Excellent customer service from Olivia
Excellent customer service from Olivia. Very friendly with excellent communication and service. Would highly recommend.
Thank you, Olivia.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hello David,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
I had accidentally ordered from…
I had accidentally ordered from wanderdoll without clicking next day and needed to cancel it asap! Gary was very accommodating and helped me with my issue x
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Elise,
Thanks so much for leaving such an amazing review, it really means a lot to us. Please let us know if there’s anything else we can help you with and we hope you have a lovely day :)
Kind regards,
Wanderdoll xx
Review on multiple items over the year
Every item I buy I just love. The quality is amazing especially for the price! Wander doll never lets me down when needing an outfit, the sizing is amazing and I always feel so comfortable in anything I buy from here. Thank you!
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Jenny,
Thanks so much for leaving such an amazing review, it really means a lot to us. Please let us know if there’s anything else we can help you with and we hope you have a lovely day :)
Kind regards,
Wanderdoll xx
Just wanted to say a big thank you to…
Just wanted to say a big thank you to Olivia who handled an issue with my order, she knew exactly how to handle the query and the issue was resolved within a day. Thank you for being so helpful! X
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hello Hannah,
Thanks for leaving your review, we really do appreciate it. We’re so happy to hear you had an amazing experience shopping with us and please let us know if there is anything else we can help you with.
Kind regards,
Wanderdoll x
Wrong items sent and no help from customer service
I placed an order for a co-ord set for my birthday trip and received a completely different set to the one I ordered. It’s been over two weeks now since I first emailed them and I’ve sent several emails since but received no help. I shouldn’t have to pay shipping costs to return items that I didn’t order and don’t want! Initially I wanted to still get the item I ordered originally but after this experience I definitely won’t be ordering from them again or recommending to anyone else.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von WANDERDOLL
Hey Esther,
Thanks for your review and I'm so sorry to hear you have received the wrong item. We are fully up to date with emails and so apologies if you are not receiving our responses.
Please confirm your order number and email so I can look into this further.
Kind regards.
Wanderdoll xx
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