Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
Unternehmen hat geantwortet
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
Unternehmen hat geantwortet
I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... Mehr ansehen
Unternehmen hat geantwortet
The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... Mehr ansehen
Unternehmen hat geantwortet
The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Stephane is a great guy ,very helpful as he has a great method ,
High recommend

Antwort von Vodafone UK - White City
Stephane was very helpful and efficient. Upgrade done very smoothly. Thank you

Antwort von Vodafone UK - White City
I.met the lady charming Dana retail advisor very professional smiley best customer services and made me to take iPhone 17 prompt with sim and provide me the most beautiful no so thank you Dana

Antwort von Vodafone UK - White City
Maria with scarf guided us really well throughout the whole process. She was really quick with it.

Antwort von Vodafone UK - White City
Maria (who asked me to refer to her as Maria with the scarf) was wonderful! She took time to explain everything, double checked any queries with colleagues, was extremely friendly and put me very much at ease. She is a great asset to the Vodafone team.

Antwort von Vodafone UK - White City
Excellent service from Maria with scarf . Extremely happy

Antwort von Vodafone UK - White City
Maria with scarf What a delight, well mannered, listened to all my needs, patient and made the king experience feel short. I will be back, I will tell my people to ask for her for a wonderful experience. Thank you NJ

Antwort von Vodafone UK - White City
He is very helpful and professional. He deserves promotion and higher salary.

Antwort von Vodafone UK - White City
I visited the Vodafone Westfield West London branch yesterday to renew the SIM I had lost, and I was assisted by Joshu and his colleague Maria. Joshu, the Retail Advisor, provided exceptional service from start to finish. I initially planned to get a simple replacement SIM, but he took the time to explain the Black Friday device deals in detail and helped me compare the benefits of each package.
His knowledge of Vodafone plans, devices, and cost-effective options was truly impressive. Thanks to his clear explanations and friendly approach, I felt confident in choosing the most economical package for my needs.
Both Joshu and Maria were professional, helpful, and genuinely customer-focused. I’m extremely pleased with the service I received and highly recommend them. Excellent team!

Antwort von Vodafone UK - White City
Vodafone Fix & Go
I went to Vodafone on the 27th of November to replace the battery of my phone because the battery's health was very poor.I have to say that Im really happy with the service.Naheem(the technician)was really helpful and knowledgeable.My phone is now like new.Thank you for the service I really recommend.

Antwort von Vodafone UK - White City
Absolutely brilliant experience with the Vodafone team in Westfield. Coming in an hour before close on a Sunday evening you could excuse anyone for being a little bit unbothered, however Munaim (hopefully spelt correctly) was utterly fantastic. Incredibly helpful, chatty and overall just very pleasant. A credit to the company and, apart from a slightly better new contract, the service and general friendliness in store was probably the reason I swayed from my current contract with O2 to a new one with Vodafone 👍🏼

Antwort von Vodafone UK - White City
Very good experience with Stephan very knowledgeable and helpful

Antwort von Vodafone UK - White City
Although I had some problems with my line and contract, Hichem was amazing and helped me solve everything! I’m so thankful for all his help

Antwort von Vodafone UK - White City
No happy at all with vodafone in westfield, every time want to get help always they make your life miserable. They don’t make ur life easy, I want to cancel all my contracts with vodafone. The product already in the store but they failed to make simple. Just find another network, horrible experience

Antwort von Vodafone UK - White City
Great service from Kahleda - very helpful and professional

Antwort von Vodafone UK - White City
Stephane was really helpful with everything I needed today. I didn’t feel pressured to take anything more than I needed. Lovely young man.

Antwort von Vodafone UK - White City
That was a brilliant service. Murad was very very helpful to keep it up thank you very much.

Antwort von Vodafone UK - White City

Antwort von Vodafone UK - White City
Excellent service did murad
I came couple of times to store but not sort out problem but murad did with in two minutes

Antwort von Vodafone UK - White City
Stephane was very helpful. Store was not busy and service was very efficient! Thanks

Antwort von Vodafone UK - White City
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.