Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Mehr ansehen
Unternehmen hat geantwortet
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... Mehr ansehen
Unternehmen hat geantwortet
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... Mehr ansehen
Unternehmen hat geantwortet
Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... Mehr ansehen
Unternehmen hat geantwortet
Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I would like to give special thanks to Maddy at Vodafone for the outstanding service she provided.
Maddy went above and beyond to make sure we were getting the best value for our money each month. She took the time to carefully explain all of our options and helped us choose the package that suited our needs best.
She was patient, knowledgeable, professional, and never once seemed frustrated. Her focus was on making sure we were happy and that our money was being spent wisely.
Excellent customer service from a genuinely lovely person. Maddy is a real credit to Vodafone, and we are extremely grateful for all of her help.

Antwort von Vodafone UK - Thurrock Lakeside Experience
Was served by Maz. The guy’s service was top tier. Big up yourself G.

Antwort von Vodafone UK - Thurrock Lakeside Experience

Antwort von Vodafone UK - Thurrock Lakeside Experience
Both Denisa & Syed were fantastic help, and got everything we needed and resolved efficiently and timely. Whole process was effortless

Antwort von Vodafone UK - Thurrock Lakeside Experience
Maddi was a great help from lakeside branch. Very helpful

Antwort von Vodafone UK - Thurrock Lakeside Experience
Naz the customer advisor we dealt with was amazing, extremely helpful and patient with us throughout the whole process. Could not recommend him enough.

Antwort von Vodafone UK - Thurrock Lakeside Experience
Sales assistant denisa had great customer service and skills

Antwort von Vodafone UK - Thurrock Lakeside Experience
Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation

Antwort von Vodafone UK - Thurrock Lakeside Experience
Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase

Antwort von Vodafone UK - Thurrock Lakeside Experience
I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.

Antwort von Vodafone UK - Thurrock Lakeside Experience
Toul was very helpful when changing my phone and broadband

Antwort von Vodafone UK - Thurrock Lakeside Experience
On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.

Antwort von Vodafone UK - Thurrock Lakeside Experience
Naz was amazing, knew exactly what he was talking about - very easy process!

Antwort von Vodafone UK - Thurrock Lakeside Experience
Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me

Antwort von Vodafone UK - Thurrock Lakeside Experience
Maddi
Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone

Antwort von Vodafone UK - Thurrock Lakeside Experience
Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent

Antwort von Vodafone UK - Thurrock Lakeside Experience
Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.

Antwort von Vodafone UK - Thurrock Lakeside Experience
I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.
Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!

Antwort von Vodafone UK - Thurrock Lakeside Experience
We visited Vodafone Lakeside, with the intention of receiving information and perhaps buying an iPhone. We were immediately greeted by Alia. During the conversation with her, she showed professionalism, presenting us with all the possible options and gave us the chance to choose the most convenient product for us. She also showed that she is very well trained and takes her job very seriously. A jovial employee with a wide smile that makes you come back to the store with pleasure.
Thank you Alia.
Luminita and Cristian.

Antwort von Vodafone UK - Thurrock Lakeside Experience
I visited the Vodafone store at the beginning of the month and had such a lovely experience thanks to Maria. From the moment I walked in, she was warm, welcoming, and genuinely helpful.
Not only did she help me set up my phone quickly and efficiently, but she also went the extra mile and sorted out a SIM card for my laptop as well. Everything was explained clearly, and she made the whole process feel effortless.
We even had such a nice conversation about uni, which made the visit feel personal rather than just transactional. Maria is simply amazing — professional, kind, and truly cares about her customers. Thank you again!

Antwort von Vodafone UK - Thurrock Lakeside Experience
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.