My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed. Very pleased wit... Mehr ansehen
Unternehmen hat geantwortet
4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed. Very pleased wit... Mehr ansehen
Unternehmen hat geantwortet
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him... Mehr ansehen
Unternehmen hat geantwortet
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion
Unternehmen hat geantwortet
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed.
Very pleased with the customer service today.

Antwort von Vodafone UK - St Albans
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion

Antwort von Vodafone UK - St Albans
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him when my contract is up for renewal.
Vodafone is already an amazing network, but Farhan’s outstanding support made me love Vodafone even more. High commendation for a brilliant customer experience!

Antwort von Vodafone UK - St Albans
Most excellent service saved me money on new Sim only offer - Highly recommend this store.

Antwort von Vodafone UK - St Albans
An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+
Will be back for my wife's Christmas present in December.

Antwort von Vodafone UK - St Albans
Great service at St Albans Vodafone. Thank you to Amz for sorting the problems out and giving a great deal.

Antwort von Vodafone UK - St Albans
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.

Antwort von Vodafone UK - St Albans
Amz was lovely and helpful and i was very happy that I came in. Great price For Sim only and Home broadband package. Saved alot of money from Virgin.

Antwort von Vodafone UK - St Albans
Nafisa
A lovely girl! A very efficient and patient helper.
Smily and very good at her job.
Thank you.

Antwort von Vodafone UK - St Albans
Great service stress free very efficient

Antwort von Vodafone UK - St Albans
Was helped by Nafisa today, was very happy and helpful 😀

Antwort von Vodafone UK - St Albans
As a lifelong Vodafone customer who strayed to a competitor for a better deal and better coverage abroad, I recently found myself looking at coming back. I went into the Vodafone store in St Albans to see what they could offer, and I genuinely could not have spoken to a better person than Farhan.
Farhan is exactly the sort of person Vodafone should copy and paste into every store. Welcoming, understanding, personable and genuinely driven to find the right solution for the customer. At no point did it feel like he was simply trying to sell me something. He listened to what I actually needed, explained the options clearly, talked me through exactly how the process would work and made it very clear that if I had any issues afterwards, I could simply come back into the shop and speak to him.
What also really stood out was his motivation. He is ambitious, wants to progress and clearly takes pride in what he does. That comes across immediately in how he communicates and how seriously he takes helping the person in front of him.
With so much discussion about the future of the British high street and whether physical stores still have a place, people like Farhan are exactly why they do. A website can give you a price, but it cannot give you the level of reassurance, understanding and personal service that he did. If there were a Farhan in every Vodafone store, there would be a very good reason for people to keep walking through the door.
The interaction was so positive that I have since spoken to members of my family about getting their next plans through Vodafone, specifically through Farhan.
An incredibly well-rounded, motivated guy and the epitome of what good customer service and good salesmanship should look like. Vodafone should make sure they hold onto him.

Antwort von Vodafone UK - St Albans
Excellent service by Amz - Provided us a great Bundle deal on a new phone and tablet. Very Patient and trustworthy. Highly recommended.

Antwort von Vodafone UK - St Albans
First class service from Amz. Very pleased with service received.

Antwort von Vodafone UK - St Albans
AMZ and Farhan were really useful in helping me reduce my phone bill! Thank you for your help!

Antwort von Vodafone UK - St Albans
Excellent friendly service. The team has helped me to sort out plans for all my family, which has not been straightforward, but they have all been patient throughout

Antwort von Vodafone UK - St Albans
Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! - high recommend coming into this store - the whole team were great!! :)

Antwort von Vodafone UK - St Albans

Antwort von Vodafone UK - St Albans
Very helpful and explained very carefully. Amz was fantastic

Antwort von Vodafone UK - St Albans
Walked in to St Albans store to sort issues and renew contract.
Nafisa was extremely helpful and helped us to sort all our glitches on my husbands phone and also find a good deal on a new contract.
Thank you Nafisa!

Antwort von Vodafone UK - St Albans
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.