Vodafone UK - Solihull Crescent Arcade Bewertungen 

761
•
TrustScore 5 von 5

5.0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Vereinigtes Königreich

5.0

Hervorragend

TrustScore 5 von 5

761 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5.0

Alle Bewertungen

(761)

42'851 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Goid job Sam

Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good job Sam

18. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very good experience in vodafone store

Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!

18. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Solihull Crescent Arcade

Hi Meg, thank you so much for your wonderful review and the amazing support you’ve shown for Jake, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Bewertet mit 5 von 5 Sternen

Very informative

Very informative. Take the time to listen to customer complain.

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Solihull Crescent Arcade

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Have been struggling accessing my…

Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me fix this and u couldn't have asked for two nicer gentlemen, they are a credit to the company

17. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

We were unable to contact 3 on the…

We were unable to contact 3 on the phone so we went to the shop. Jai sorted everything for us. Thank you.

16. September 2026
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Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Paul,
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

What a sweet Girl

What a sweet Girl, Nim was so helpfull. I was really stressed and she was so kind and helpful. Fabulous service.

16. September 2026
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Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Sandra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Every thing is going well

Every thing is going well

15. September 2026
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Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Theresa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Ray was super helpful and explained my…

Ray was super helpful and explained my new plan and phone. Great customer experience

12. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Geji

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service . Served by jay

12. September 2026
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Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Came into store this morning to get a…

Came into store this morning to get a phone upgrade and was assisted by sales advisor Ray, from the moment i walked in he showed me options on all the phone offers they have and found me the best deal to suit my needs, he was very helpful and answered every question that i needed to know. He went above and beyond to give me the best experience. Definitely recommend coming into the Solihull branch.

12. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Fantastic service by jay

Fantastic service by jay

11. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hi Ian, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Bewertet mit 5 von 5 Sternen

Great experience, great deal!

I was dealt with by Sam who was incredibly polite and friendly. Sam made it really easy and simple and did what she could to give me the best deal possible. Very happy with my experience 👍🏻

10. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hi Adam. This is really lovely to hear! We're so pleased that our team member made your experience easy and simple, and helped you get the best possible deal. We truly appreciate your positive feedback.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Bewertet mit 5 von 5 Sternen

Extremely helpful every time I need…

Extremely helpful every time I need information or help.
Staff are very friendly and very patient.
It’s great to have the face to face support.

9. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Ray is brilliant

Ray is brilliant! Found the best package with unlimited date, call and text with an amazing discount for me. Highly recommended!

7. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hi Fei. This is fantastic to hear! We really appreciate the feedback about the great package and discount that was found.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Bewertet mit 1 von 5 Sternen

Appalling service from Zee and Mo

Appalling service from Zee and Mo

My complaint number: 260906104676604

6. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hi there, We’re sorry to hear about your experience, Jac, and the frustration caused. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.

If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.

We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Zeee

Zee
Absolutely brilliant service, factual and helpful and sorted in a short space of time

5. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Today Mo was very helpful.

Today Mo was very helpful.
I would deffinately recommend Vodafone in Solihull Touchwood if you are looking for a new phone contract

5. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Mo was absolutely great..

Mo was absolutely great... 20 out of 10 for service, knowledge, queries etc. 100% will recommend.

5. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Mo and Zee

Mo and Zee
Very helpfull did everything to help me with my new phone very happy 😂😂😂

5. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Maxine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Good customer service helpful staff

Good customer service helpful staff
Honest and reliable good advice from Zee
Thanks Vodafone

5. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Solihull Crescent Arcade-Logo

Antwort von Vodafone UK - Solihull Crescent Arcade

Hey Liaqat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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