Vodafone UK - Rugby Bewertungen 

381
TrustScore 5 von 5

4.9

70 Church Street, CV21 3PT Rugby, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 70 Church Street, CV21 3PT, Rugby, Vereinigtes Königreich

4.9

Hervorragend

TrustScore 5 von 5

381 Bewertungen

5 Sterne
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3 Sterne
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1 Stern

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4.9

Alle Bewertungen

(381)

40'266 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Everything was explained and I feel that the best deal was given to us. The staff stayed late to sort the upgrades out and were all very helpful

1. Dezember 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

shannon was an incredible help

shannon was an incredible help! thank you so much

1. Dezember 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hey Emily,

Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Gemma was absolutely brilliant very…

Gemma was absolutely brilliant very patient with me who isn't the best with technology. Certainly will ask for her next time I visit the shop in Rugby. Understood my issues and explained everything perfectly. Updated my contract and I left shop with less worries. 👍 👍

1. Dezember 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Gemma helped me sort my phone out with…

Gemma helped me sort my phone out with knowledge, care and consideration.

14. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Knowledgeable staff. Very informative.

This is the second time Simon has set up a phone and account for me. He was very informative and helpful and set everything up smoothly which has saved me a lot of time. The service in store has been great everytime. Very knowledgeable staff.

13. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service from Gemma sorted…

Excellent service from Gemma sorted everything out in shop for me transferring everything over from phone to phone

7. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Wiktoria was very helpful

Wiktoria was very helpful, friendly and knowledgeable. Thank you ☺️

6. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

Dont opt vodafone if working from home.

I ordered a broadband from vodafone and they installed, on 31st november after bit of trial from openreach engineer, he said sometimes routers take midnight to get activated so wait till then. even the next internet did not worked then vodafone said everything is fine from there end, its an issue with the openreach. i called openreach they visited again and confirmed again that its a vodafone issue. then vodafone customer service got involved and told me there is global outage and i have to wait another 24hrs to get started. even after that internet is not working and now they are saying they need to replace the router which will take another 48hr to arrive and possibly some more time to arrive. everyone from the team gives different answers. They are just liers. if you are working from home dont use them.

4. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Workers

Very helpful and straightforward as well as understanding and kindly explaining everything - made my experience very enjoyable and efficient.

27. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hi. We're happy to hear that our team was helpful and made your experience enjoyable and efficient. We appreciate you taking the time to share your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodaphone visit Shannon was very helpful from the…

Shannon was very helpful from the moment we stepped in the store. She was well informed and couldn't have been more helpful. It made our experience a pleasant one.

25. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hi. We're glad you enjoyed your experience. It's wonderful to hear that our team member was so helpful and well-informed. We appreciate you taking the time to share your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Shannon was amazing

Shannon was amazing! Completely made this appointment positive experience. I bought my elderly grandmother in because customer service wouldn’t help. She was so good, has a great sense of humour and made my gran feel really good. Went above and beyond what we expected. My gran left saying it was nice to feel like a person not just an old friend person which was so important. So Thankyou

24. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodafone Rugby great customer experience

Friendly, helpful,informative service done by Gemma

24. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Sales person was very pleasant also…

Sales person was very pleasant also very accommodating and obliging regarding getting the best deal to suit my needs.

21. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Wiktoria and shannon

Wiktoria and shannon were absolutely amazing lovely to interact with helped us out with all of our issues that we needed sorting made out experience in Vodafone remarkable, they were very very friendly and welcoming made sure our issues were dealt with correctly and quickly making sure that we were both comfortable with every option we had

21. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Really friendly staff as always in this store. Simon made everything very smooth and easy. Was very helpful. He explained everything and made sure I understood everything before I left.

21. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Gemma was very helpful and polite

Gemma was very helpful and polite, and I felt at ease in her company.

17. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hi Sarah. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Simon has helped me put a couple of…

Simon has helped me put a couple of times now. Excellent service and always very helpful.

29. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hey Kai,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Shannon was really helpful & knew…

Shannon was really helpful & knew exactly what I required & knew how to get things done smoothly efficiently and professionally, especially with all the problems I’d previously encountered She’s a credit to the store.

27. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hey Steve,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Wiktoria was very helpful sorting out…

Wiktoria was very helpful sorting out getting a new phone quickly and laid out all the price options for me which made it easier for me as I struggle with lots of information

26. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hey Samuel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Shannon help my mum save money

Shannon help my mum save money. Very good. Recommend her

26. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Rugby-Logo

Antwort von Vodafone UK - Rugby

Hey Lukas,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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