I went into the Reading Oracle Store to upgrade my contract. Omer was incredible. I struggle with doing phone upgrades as i find the whole thing overwhelming due to being autistic but he answered ever... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnU12 Oracle Centre, RG1 2AH Reading, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Mehr ansehen
Unternehmen hat geantwortet
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Mehr ansehen
Unternehmen hat geantwortet
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
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Über Vodafone UK - Reading The Oracle Centre
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U12 Oracle Centre, RG1 2AH, Reading, Vereinigtes Königreich
4.8
Hervorragend
346 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Theodora was rude
Theodora was rude, didn’t explain things well and almost just argued with me when I said I didn’t understand what she was saying. She took my card and agreed to payment over the phone without consulting me, then tried to do this again without me even knowing the amount so I cancelled the call. Unprofessional and rude especially as I am a vulnerable customer
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Daisy,
We understand this has been frustrating for you and we’re here to help. lease reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service with a smile
I called into the store in the Oracle Reading for a deal on broadband and phone combination I spoke to a gentleman called Connor he was so friendly and professional explaining every detail to me I couldn’t praise him enough
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Shout out to Carla for being super…
Shout out to Carla for being super helpful and wonderful!
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Theodora was so helpful and patient and…
Theodora was so helpful and patient and explained everything to me fully . Very impressed with the service she gave me
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Sam,
Thanks for the lovely review and fantastic support for Theodora.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service at The Oracle, Reading
Was served by Connor and Marco on the 8th Jan 2025 at The Oracle in Reading. We wanted to change contracts and they were very helpful, explained things clearly, and gave great customer service. Thank you!
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Lisa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor and Marco.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marco was utterly brilliant today
Marco was utterly brilliant today. He is a valued member of the Vodafone team at Reading Oracle.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Theodora was God sent.Relieved all my…
Theodora was God sent.Relieved all my stress.Offered me a fantastic service,next to none.Truly grateful.Exelkent work.Thank you so much.
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Rudo,
Thanks for the lovely review and fantastic support for Theodora.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service by Soumela
Amazing customer service by Soumela
Great service and customer experience
She is very helpful and kind
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Ali,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant experience with Muhammad in…
Brilliant experience with Muhammad in the Reading store, renewing my partner and I’s contracts. He was very helpful and attentive and got us the best deal.
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Oliver,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was extremely helpful and patient…
Adam was extremely helpful and patient assisting us getting a new SIM …thank you Adam !!
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Seb,
This is really lovely to hear, thanks for the review!
Thanks for the lovely review and fantastic support for Ibz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Luca listen to our concerns and fully understood what the issue was. We quicky agreed on a solution and it was resolved.
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Reading The Oracle Centre
Hey SF,
Thanks for the lovely review and fantastic support for Somela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks
Vodafone Social Media Team
Soumela was amazing!
Soumela was amazing. She explained everything to me and gave me a great deal.
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Candace,
Thanks for the lovely review and fantastic support for Soumela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The attendant didn't even look at my…
The attendant didn't even look at my face. He talked to me looking at Instagram all the time. He didn't help me and didn't seem interested in helping. Typical of Vodafone
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Thiago,
I’m really sorry to hear about your experience at the store. I completely understand how disappointing and frustrating this must have been for you.
We expect all our attendants to provide attentive and helpful service, and what you’ve described falls short of those standards. Thank you for bringing this to our attention.
If you’d like us to raise this as an official complaint, please reach out to our team via LiveChat here: vodafone.uk/2LCJiTm or call us on 0333 304 0191. Alternatively, you can contact our Social Media team on Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Hussain made sure we got the best deal
Hussain made sure we got the best deal! Thank you very much to the staff at Vodafone Reading… was really quick and went through all the details of the contract.
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Iria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Theodora will extremely helpful
Theodora will extremely helpful with setting up my phone
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Bogi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Carla was incredibly helpful and helped…
Carla was incredibly helpful and helped me sort an issue with my data and saved me money in the process!
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Amy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Theodora was really helpful and it was…
Theodora was really helpful and it was fun talking to her!
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Shafaq,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Huge thanks to Kash… he was incredibly helpful and sorted out my daughter’s SIM issues quickly after things had been mishandled over the phone. Friendly, patient, and efficient. Brilliant service.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Reading The Oracle Centre
Hey Joanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.