Vodafone UK - Perth Bewertungen 

239
TrustScore 5 von 5

4.9

150 High Street, PH1 5UH Perth, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Katie has been a tremendous help.Switching me over to Vodafone. Would definitely recommend this Perth branch for friendly no rush service.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bobby was a fanastic help in sorting out my upgrade. made sure i had the best offer possible, Provided great service and chat making the process enjoyable and a breeze!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was welcomed by very friendly staff when entering the store. Was helped by a very friendly and helpful young man (Bobby) he helped me figure out what phone/contact that would best fit my price range.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 150 High Street, PH1 5UH, Perth, Vereinigtes Königreich

4.9

Hervorragend

TrustScore 5 von 5

239 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.9

Alle Bewertungen

(239)

41'785 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Friendly personal service from Craig

23. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Alan,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Craig provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

I was mislead/missold an agreement in…

I was mislead/missold an agreement in February. Moving from a contract after it had finished to a SIM only arrangement, I was not informed of any potential early termination fee. This nearly cost me £600. Yes it might have been in the small print but it was NOT what I was told by the Assistant in Feb. They stated that I had to keep the arrangement for 3 months and after that I could change at any time.
When I questioned this, amazingly the Assistant informed me that I had to contact customers services. and the shop is not able to contact customer services!! Why? Surely Vodaphone have the details of their own customer service facility?
The help I get today was grudging at best and clearly wasn't going to try and be helpful. A very frustrating and stressful morning .

8. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hello Richard,

I'm very sorry to hear about the negative experience which you've had since changing contracts, and how this has made you feel. It's always our aim to be as transparent with our customers as possible, but it sounds like that wasn't your experience. We'd love the opportunity to investigate this further for you.

Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone, so that we can take a closer look into this for you.

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Served by Emma in the Perth store…

Served by Emma in the Perth store regarding upgrading my handset. Emma was polite friendly and processed my upgrade with the minimum of fuss. Considering Emma should have been on Holiday but was in working I cannot praise her highly enough.

2. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Thank you for your review Mark. It's good to see Emma was able to help to with your upgrade! If you had a new phone as part of your upgrade, I hope you're loving it 😊
Thanks again, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent help today

Excellent help today. Emma got me and my daughter a much better deal.

1. Juli 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Maricia. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I am very lucky having my mobile…

I am very lucky having my mobile contract with Vodafone. Today, I came into the Perth shop looking for internet and as usualy, Emma helped me to find the right solution. She is so nice and professional. Vodafone must be very lucky Emma working for it

28. Juni 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Thank you for your review Carmen, it's always good to read such complimentary feedback for one of our team. It's great to see Emma left such a great impression on you 😊
Thanks again, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Friendly and efficient help

Friendly and efficient help with choosing a suitable broadband plan, and also pointed us towards much better mobile phone plans. Emma was great to deal with, set up our orders quickly and explained the process clearly.
Very impressed with the quality of service and happy with the broadband and mobile phone deal which is good value for money.

17. Juni 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi there,

We're delighted you had such a positive experience! Thank you for taking the time to share this amazing feedback with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Served my Emma today

Served my Emma today, excellent service

15. Juni 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Sandra,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Phone Upgrade

Excellent service for Craig who made it a seemles upgrade process.

13. Juni 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi customer,

Thanks for taking your time to leave this feedback for Craig. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Had a magnificent response from Steph…

Had a magnificent response from Steph and the Aberdeen team to a fault on my huawei and then followed up back home by Natalie at Perth store.

25. Mai 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hey Jennifer,

We're delighted you had such a great experience in store and got the assistance you needed!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Served by Emma

Served by Emma, great service, very helpful. Brilliant service. Been with Vodafone for years and highly recommended.

13. Mai 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Angela,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 4 von 5 Sternen

Rory was very friendly and helpful

Rory was very friendly and helpful. The systems can be slow, but the team are lovely and helpful.

8. Mai 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Victoria. Thank you for your review for Rory and the team. Minus the system issues, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodafone Shop Perth

Young Rory very helpful and knowledgeable when advising my wife and I on new phones to meet our requirements.

8. Mai 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Paul. Thank you for your review for Rory. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Emma at the perth branch was very…

Emma at the perth branch was very helpful in helping me choose the best deal/phone for me.

6. Mai 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi there,

Thanks for taking the time to positively review your experience with Emma! We're delighted you received a great level of service. Enjoy your new phone!

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Friendly atomosphere in shop

Friendly atomosphere in shop, very helpful with information. And efficient dealing with my account and upgrades. Happy customer thanks

26. April 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Outstanding

Rory provided anexcellent service, product, range knowledge and genuinely good fun.

24. April 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Ben,

Thanks for taking the time to share this amazing feedback with us! We're delighted you received a great service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Emma was friendly and very helpful

Emma was friendly and very helpful. Exceptionally high standard of service - highly recommend.

19. April 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Sally,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I went into store this morning to look…

I went into store this morning to look at the upgrade on my account after a text I received from Vodafone. I was served by the store manager Natalie who went above and beyond to get me the best deal.

9. April 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Scott,

Thank you for your review and feedback for Natalie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodafone has come up trumps again

Vodafone has come up trumps again, thanks to Emma - you are so knowledgeable and so helpful. You are a Star⭐

23. März 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Rory was very helpful and entertaining

Rory was very helpful and entertaining, helping us set up for our phones and broadband.

21. März 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi F Plumley,

This is such a great review for Rory. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

I was extremely well served by Meghan…

I was extremely well served by Meghan who went the extra mile to fix my phone yesterday at the Perth store. Meghan offered exceptional customer service and I am very grateful

11. März 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Perth-Logo

Antwort von Vodafone UK - Perth

Hi Maxwell,

Thank you for reviewing and sharing this great feedback for Meghan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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