I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me... Mehr ansehen
Unternehmen hat geantwortet
36-37 Witton Street, CW9 5DE Northwich, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me... Mehr ansehen
Unternehmen hat geantwortet
Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Mehr ansehen
Unternehmen hat geantwortet
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Mehr ansehen
Unternehmen hat geantwortet
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
36-37 Witton Street, CW9 5DE, Northwich, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Very efficient and welcoming. Kerry is lovely and made sure I got the best deal possible

Antwort von Vodafone UK - Northwich
Kerry was incredibly helpful and easy to work with

Antwort von Vodafone UK - Northwich
I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me. She processed my order efficiently. I am very happy with the service I received.

Antwort von Vodafone UK - Northwich
Chelsea was brilliant really can't fault her customer service, really happy!! Helping me find fibre broadband and Sims for the family that suit us. Thanks Chelsea! - Rich

Antwort von Vodafone UK - Northwich
This 5 * rating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.

Antwort von Vodafone UK - Northwich
Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive one.

Antwort von Vodafone UK - Northwich
Kerry at Northwick was very helpfully

Antwort von Vodafone UK - Northwich
This is the second time (at least) that I’ve been assisted by Kerry in the Northwich shop. Outstanding professional with a positive, smiley demeanour. An excellent ambassador for Vodafone.

Antwort von Vodafone UK - Northwich
Served today by Chelsea in the Northwich store .
She was very polite and efficient.
She was excellent and a credit to your company .
Thank you

Antwort von Vodafone UK - Northwich

Antwort von Vodafone UK - Northwich
Kerry in Northwich was fabulous
Service was amazing and she was really helpful and knowledgeable

Antwort von Vodafone UK - Northwich
Kerry was an absolute delight in helping with my upgrade. She was friendly, helpful and efficient. She helped me to secure a great upgrade and also helped me to secretly add a SIM for my son to use my old phone! Thank you Kerry!

Antwort von Vodafone UK - Northwich
Kerry was knowledgeable and understanding of our needs. When explained, she made the experience easy and her fun banter made a great shopping experience. My parents were also very praising of her impeccable customer service.

Antwort von Vodafone UK - Northwich
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuinely wanted to help. She kept me updated, explained everything clearly without any jargon, and made the whole process far easier than I expected.
It’s rare to come across customer service like this these days, so I thought it was only right to leave a review. Chelsea is a real credit to Vodafone. Thanks again for all your help!

Antwort von Vodafone UK - Northwich
Really helpful and clear service.
Kelly at the Northwich brand has been very helpful and upgraded my broadband and 2 mobile contracts. Very quick, very helpful and great service. Thanks Kelly

Antwort von Vodafone UK - Northwich
Chelsea sales assistant was vet knowledgeable and explained to us in detail the various options.
A credit to the Northwich vodaphone shop.

Antwort von Vodafone UK - Northwich
Fantastic customer service by Kerry.

Antwort von Vodafone UK - Northwich
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very patient & understanding with my situation. Regard her very highly

Antwort von Vodafone UK - Northwich
Chelsea at the northwich branch went above and beyond to help up. She renewed our internet package and got us a better deal. Extremely happy with the service Chelsea and Chris provided us

Antwort von Vodafone UK - Northwich
Kerry from the Northwich branch is very professional, explains how she is going to sort out your problem and then does it, whilst we were there she had another customer waiting for her and she also politely told him how long she was going to be and apologised for keeping him waiting. She is very friendly and an excellent communicator- great asset to Vodafone!

Antwort von Vodafone UK - Northwich
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