Vodafone UK - Morpeth Bewertungen 

130
TrustScore 5 von 5

4.9

U12 Sanderson Arcade, NE61 1NS Morpeth, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jason did me a really good deal today in the Morpeth shop. He sorted out a new 17e iPhone for me and the delivery to my house as they didn't have any in the store. All sorted very easily. Thanks Jaso... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • U12 Sanderson Arcade, NE61 1NS, Morpeth, Vereinigtes Königreich

4.9

Hervorragend

TrustScore 5 von 5

130 Bewertungen

5 Sterne
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3 Sterne
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1 Stern

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4.9

Alle Bewertungen

(130)

41'513 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Thank you so much Jas

Thank you so much Jas. Who is now known as Jan to us!!! Also thanks to Ryan for your help.

Jas you were so kind, patient and helpful solving all of the problems that my elderly friend was having with his phone. You are an asset to Voadfone. FYI Vodafone people this person IS what GREAT customer service looks like. Give them a raise. :)

7. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Sandi,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Megan from Morpeth

We visited the Morpeth Vodafone store today, because we were having problems with our phones. Megan met us in store and sorted our phones out really quickly.
She was very knowledgeable and explained what the problem was. Megan was able to provide us with info about something else that we were interested in.
We left the store completely happy with the assistance we had received. Thank you Megan

23. Mai 2024
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Antwort von Vodafone UK - Morpeth

Hi Carol,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Kind and Caring Staff

I just wanted to to give a big shoutout and thank you to all the staff in the Morpeth Vodaphone shop on Saturday 4th May 2024. My Mum felt unwell and dizzy and let her have a sit down to recover. However she went from feeling unwell to passing out for some unexplained reason.

The staff were absolutely brilliant, kind and caring. They did their first aid thing and phoned an ambulance immediately whilst being there for my mum all the way. Another thank you to the kind kind arcade gentleman who was also extremely kind and perhaps the vodaphone staff can pass this on for me.

Thank you so much

4. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Tim,

Thank you so much for taking the time to share this lovely review. We're delighted to hear that the staff were on hand to support in a professional manor. We hope your mum is recovering well.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service, phone fixed in a jiffy.

Visited Morpeth Store today to see if I could get help with a problem on my phone, I am on the Vodafone network. Although the problem was not due to network issues Megan in the branch was incredibly helpful and restored my phone to full function quickly and professionally. She was great, nothing was too much trouble for her. I will certainly return when my phone needs upgrading. Thank you very much Megan. The old couple.

23. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Mr Evans,

It's great to hear about your recent experience, and feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Connor was terrific at fixing my phone

Connor was terrific at fixing my phone, was able provide a new SIM contract and talk me through broadband options. Excellent service, friendly, quick and efficient.

22. April 2024
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Antwort von Vodafone UK - Morpeth

Hi Stephen. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

jaz went beyond great customer service…

jaz went beyond great customer service and was so kind to us we will be back to sort other devices. Thank you.

18. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Lesley,

Thanks for sharing your fabulous feedback for Jaz. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great experience today with Jaz

Great experience today with Jaz. The phone would not go back to factory settings and she patiently worked her way through until she sorted. Thanks for all your help

12. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hey James,

Thanks for this great review regarding your experience with Jaz. We're so happy you had such a fantastic experience and got your issue sorted.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Friendly efficient service from jas

6. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Ian,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Spoke to a young lady named Alexia who…

Spoke to a young lady named Alexia who was very polite and friendly

25. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Alison,

This is a great review for Alexia. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Went into the Morpeth store to upgrade…

Went into the Morpeth store to upgrade my phone as I'd broken mine, spoke to a guy called Connor who was very helpful

6. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Julie,

Thanks for your review for and kind words for Connor. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

I went into the shop to get a new phone…

I went into the shop to get a new phone and was served by a nice man called Connor who took the time to understand what I was looking and I never felt pressured into taking something I didn't need

25. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Fiona,

Thank you for reviewing. It's great to hear about your recent experience, and feedback for Connor.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jas has provided extremely professional…

Jas has provided extremely professional and friendly service.

22. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Barry,

Thanks for taking the time to review and share this great feedback for Jas.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alexia was superb at sorting out my…

Alexia was superb at sorting out my login...great customer service...Vodafone should be proud

6. Februar 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Morpeth-Logo

Antwort von Vodafone UK - Morpeth

Hi Maria,

Thank you for taking the time to leave us a review, and share this great feedback for Alexia.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Wonderful staff

The staff (Connor) very helpful and patient with a confused customer with no IT knowledge. Well done, please ensure you look after him and encourage others to work in this way. A credit to your organisation.

5. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hey,

This is wonderful support for Connor! Thank you for leaving this review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alexia was wonderfully patient in…

Alexia was wonderfully patient in dealing with my problem. I always use this branch because all the staff are excellent. Would recommend.

2. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hey Judith,

Thanks for the lovely review and fantastic support for Alexia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service

Stephen, Megan and all staff were really helpful, knowledgeable and friendly when I had to sort out a pay as you go phone for my 92 year old mother.
Very patient.

15. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hi Christina. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Connor answered a variety of questions…

Connor answered a variety of questions about our landline and my mobile phone contract. He was very helpful and knowledgeable and saved me money on my bills for the next 6 months.

11. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Morpeth

Hey Linda,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Upgrade phone and reduce bill

Spoke to a really helpful guy named Connor to took his time to get us the best deals and save us a lot of money

4. Januar 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Morpeth-Logo

Antwort von Vodafone UK - Morpeth

Hey Michael,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Connor Hartley

I decided to change service provider and a relative recommended going to Vodafone in Morpeth. She said there's a great guy there called Connor who's very helpful and friendly.

He was extremely helpful and knowledgeable. Transferred everything across to my new iPhone 15 and showed me what was different to my old iPhone 7.

I also signed up to Broadband with you as I'm moving into a new house soon.

Conner explained everything to me and offered a discount as a package.

I work in Morpeth and he said to pop in anytime if I have any issues.

I'm so happy with my new phone.

What an asset he is to Vodafone and nothing was a problem to him.

27. Dezember 2023
Bewertung ohne vorherige Einladung
Vodafone UK - Morpeth-Logo

Antwort von Vodafone UK - Morpeth

Hi Kevin,

This is such an amazing review for Prajeet. Thanks for sharing your kind words and feedback.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team


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