When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Mehr ansehen
Unternehmen hat geantwortet
U12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Mehr ansehen
Unternehmen hat geantwortet
Jason did me a really good deal today in the Morpeth shop. He sorted out a new 17e iPhone for me and the delivery to my house as they didn't have any in the store. All sorted very easily. Thanks Jaso... Mehr ansehen
Unternehmen hat geantwortet
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Mehr ansehen
Unternehmen hat geantwortet
Very helpful
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
U12 Sanderson Arcade, NE61 1NS, Morpeth, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Thank you so much Jas. Who is now known as Jan to us!!! Also thanks to Ryan for your help.
Jas you were so kind, patient and helpful solving all of the problems that my elderly friend was having with his phone. You are an asset to Voadfone. FYI Vodafone people this person IS what GREAT customer service looks like. Give them a raise. :)

Antwort von Vodafone UK - Morpeth
We visited the Morpeth Vodafone store today, because we were having problems with our phones. Megan met us in store and sorted our phones out really quickly.
She was very knowledgeable and explained what the problem was. Megan was able to provide us with info about something else that we were interested in.
We left the store completely happy with the assistance we had received. Thank you Megan

Antwort von Vodafone UK - Morpeth
I just wanted to to give a big shoutout and thank you to all the staff in the Morpeth Vodaphone shop on Saturday 4th May 2024. My Mum felt unwell and dizzy and let her have a sit down to recover. However she went from feeling unwell to passing out for some unexplained reason.
The staff were absolutely brilliant, kind and caring. They did their first aid thing and phoned an ambulance immediately whilst being there for my mum all the way. Another thank you to the kind kind arcade gentleman who was also extremely kind and perhaps the vodaphone staff can pass this on for me.
Thank you so much

Antwort von Vodafone UK - Morpeth
Visited Morpeth Store today to see if I could get help with a problem on my phone, I am on the Vodafone network. Although the problem was not due to network issues Megan in the branch was incredibly helpful and restored my phone to full function quickly and professionally. She was great, nothing was too much trouble for her. I will certainly return when my phone needs upgrading. Thank you very much Megan. The old couple.

Antwort von Vodafone UK - Morpeth
Connor was terrific at fixing my phone, was able provide a new SIM contract and talk me through broadband options. Excellent service, friendly, quick and efficient.

Antwort von Vodafone UK - Morpeth
jaz went beyond great customer service and was so kind to us we will be back to sort other devices. Thank you.

Antwort von Vodafone UK - Morpeth
Great experience today with Jaz. The phone would not go back to factory settings and she patiently worked her way through until she sorted. Thanks for all your help

Antwort von Vodafone UK - Morpeth

Antwort von Vodafone UK - Morpeth
Jas was really friendly and helped me with everything I needed

Antwort von Vodafone UK - Morpeth
Spoke to a young lady named Alexia who was very polite and friendly

Antwort von Vodafone UK - Morpeth
Went into the Morpeth store to upgrade my phone as I'd broken mine, spoke to a guy called Connor who was very helpful

Antwort von Vodafone UK - Morpeth
I went into the shop to get a new phone and was served by a nice man called Connor who took the time to understand what I was looking and I never felt pressured into taking something I didn't need

Antwort von Vodafone UK - Morpeth
Jas has provided extremely professional and friendly service.

Antwort von Vodafone UK - Morpeth
Alexia was superb at sorting out my login...great customer service...Vodafone should be proud

Antwort von Vodafone UK - Morpeth
The staff (Connor) very helpful and patient with a confused customer with no IT knowledge. Well done, please ensure you look after him and encourage others to work in this way. A credit to your organisation.

Antwort von Vodafone UK - Morpeth
Alexia was wonderfully patient in dealing with my problem. I always use this branch because all the staff are excellent. Would recommend.

Antwort von Vodafone UK - Morpeth
Stephen, Megan and all staff were really helpful, knowledgeable and friendly when I had to sort out a pay as you go phone for my 92 year old mother.
Very patient.

Antwort von Vodafone UK - Morpeth
Connor answered a variety of questions about our landline and my mobile phone contract. He was very helpful and knowledgeable and saved me money on my bills for the next 6 months.

Antwort von Vodafone UK - Morpeth
Spoke to a really helpful guy named Connor to took his time to get us the best deals and save us a lot of money

Antwort von Vodafone UK - Morpeth
I decided to change service provider and a relative recommended going to Vodafone in Morpeth. She said there's a great guy there called Connor who's very helpful and friendly.
He was extremely helpful and knowledgeable. Transferred everything across to my new iPhone 15 and showed me what was different to my old iPhone 7.
I also signed up to Broadband with you as I'm moving into a new house soon.
Conner explained everything to me and offered a discount as a package.
I work in Morpeth and he said to pop in anytime if I have any issues.
I'm so happy with my new phone.
What an asset he is to Vodafone and nothing was a problem to him.

Antwort von Vodafone UK - Morpeth
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