Vodafone UK - MerryHills Bewertungen 

499
•
TrustScore 5 von 5

4.9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Today has been a goid visit to Vodafone fir a change. We got looked after by a brilliant member of staff who did all she could in her power to accommodate our request. We left feeling very impress... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sameena in Dudley was excellent. Sorted out my Three contract renewal which I didn’t know I was overpaying in because I was out of contract. She then sorted out 2 out of contract sims on. Vodafone. Sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After my old phone recently broke, I visited vodafone in a panic to try find a cheap plan I could quickly get to have a new phone. I was greeted by lorelei who eased my worries and assisted me to find... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I walked into to Vodafone itching for an iPad and there was this one girl who was blonde and I think she was called lorrylie and wow I had never seen customer service so amazing in my whole entire lif... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Vereinigtes Königreich

4.9

Hervorragend

TrustScore 5 von 5

499 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(499)

42'851 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very helpful and lovely lady

Very helpful and lovely lady. Very good experience from
Sabah .

7. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Val. This is fantastic to hear! We really appreciate the feedback about the wonderful experience with Sabah.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Bewertet mit 5 von 5 Sternen

Vodafone Merry Hill

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

6. September 2026
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Antwort von Vodafone UK - MerryHills

Hey Mrs Dakin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Zain was amazing explained everything…

Zain was amazing explained everything to me as im a pensioner excellent manners

5. September 2026
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Antwort von Vodafone UK - MerryHills

Hey Lorraine,

Thanks for the lovely review and fantastic support for Zain. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I was in a rite panic with my phone

I was in a rite panic with my phone . Data was playing up etc .I couldn't understand what i had dine wrong on my phone . Demy very calmly, and professionally, dealt with the situation in a couple of minutes. Put my mind at rest ,and couldn't thank her enough. First class service , from a first class member of staff. Thank you

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Sonum was very helpful

Sonum was very helpful. Great service

5. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Sokol,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Sabah and Luke helped me today 5 star…

Sabah and Luke helped me today 5 star service.
I came into store in a panick after trying to update an app.I installed a clean app which took over everything .I was afraid that I had been hacked because of some of the messages.Sabah and Luke reassured me and knew exacley what to do.All sorted now.What a credit to your company. Thank you both.

5. September 2026
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Antwort von Vodafone UK - MerryHills

Hey Diane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Ash was very helpful and kind

Ash was very helpful and kind. He took his time to explain everything and I felt very welcome.

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Demy helped me set up my phone

Demy helped me set up my phone. Very happy with my service.

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Deena,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer service

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we were happy and we had good value for money.His a credit to the store and we will definitely be returning in the future 😀

4. September 2026
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Antwort von Vodafone UK - MerryHills

Hey Stacey,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Ash was Very helpful

Very helpful

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Gillian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door. He discussed all my options so I had a clear understanding to make the best decision. His manager also came over to help who was also great. The service was great, they help you feel comfortable and they take their time with you.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Leanne,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Amazing customer service

Amazing customer service - Luke was greatly helpful and able to help me set up my new contract and continue to be a Vodafone customer.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Mary,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Was served by Safi today

Was served by Safi today. He was amazing and very helpful.

30. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Alexander,

Thanks for the lovely review and fantastic support for Safi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Very easy to upgrade my device in store…

Very easy to upgrade my device in store today
Served by Sam

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Steve,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Huge thank you to Sim

Huge thank you to Sim who was so helpful with my upgrade and was able to get me a great deal. Perfect customer service :)

25. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Shannon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great!

Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you

24. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Laura,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 2 von 5 Sternen

Poor tesponse

Had some helpful staff over the years but not impressed by the manager’s attitude towards our complaint recently. Simply wanted upgrade broadband and mobile package in early June. Been in 4 times now. Not sorted - that’s up to us apparently. Today Luke told me I was rude. I corrected him and explained that I was frustrated no one was taking any ownership of mistakes. He rejected the idea there had been mistakes made - so why have we been waiting 2.5 months to sort out something relatively simple?

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

"Hey Helen,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team"

Bewertet mit 5 von 5 Sternen

We had a great experience with Safi…

We had a great experience with Safi today! Would recommend seeing him to sort your phones out.

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Charlotte,

Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Lydia was amazing

Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey Clair,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Savi was really helpful !!

Savi was really helpful !!

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - MerryHills

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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