I came to the shop after regretting a phone purchase, wanting to return it. I was assisted by an absolutely lovely young lady named Tadi who despite being new, helped me very competently! We were als... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln11 Eastgate Shopping Centre, IV2 3PP Inverness, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Callum at the Inverness store was extremely helpful and patient . He gave us lots of different options to consider and understood what was needed in our circumstances. We also managed to have a few... Mehr ansehen
Unternehmen hat geantwortet
20 years with O2...went to upgrade my phone...oh dear. Scruffy ,uninterested staff. Went next door to Vodaphone...like a breath of fresh air! Well dressed and presentable staff...service second t... Mehr ansehen
Unternehmen hat geantwortet
Dear sir / madam or to whom it may concern! Just wanted to pass on how very VERY satisfied we were today when we went into your store in inverness! We only went into get a new tariff for my girlfrie... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Inverness
Vom Unternehmen geschrieben
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktinformationen
11 Eastgate Shopping Centre, IV2 3PP, Inverness, Vereinigtes Königreich
4.9
Hervorragend
219 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service from Lachlan at the…
Excellent service from Lachlan at the Inverness store.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Jordan was very proficient
Jordan was very proficient and attentive.
5 star experience
Having lost my phone I was back up and running within an hour with everything recovered.
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Joss. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Inverness
Hi Chris,
Thanks for sharing this feedback with us! We're delighted you got the help you needed from Jordan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jordan was brilliant
Jordan was brilliant, very helpful and patient.
22. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Morag. Thank you for your review for Jordan. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had excellent service from Jordan…
Had excellent service from Jordan today. Away with a new contract, very happy.
22. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Fiona. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff
17. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Joanna,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
Jordan was very helpful, took time to explain everything in full. Made the whole process stress free
18. April 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Thanks for your review Alan. It's great to hear Jordan took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
Jordan the customer advisor was a great…
Jordan the customer advisor was a great help for the whole process, kno s his stuff!!
14. April 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi David,
Thank you for your review. It’s great to hear of your positive experience with Jordan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jordan was so helpful and got me a…
Jordan was so helpful and got me a really great deal on broadband and iPhone. Thanks very much
11. April 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hey Ashley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Shocking service
I took out a contract with Vodafone for a new iPhone 15plus. Just after having the phone 2 weeks my volume button got jammed in. I then went into the Inverness branch and asked for advice as I had only just got the phone 2 weeks prior - I was told “what’s more of an inconvenience having to use the screen to turn down the volume or send it away for 3 weeks to get it fixed?” I was also told here to try a shop further along that does unauthorised Apple repairs. I decided to leave as I was having no luck. A week later I went back in and I spoke to Jack who apologised for the service I had on my last visit and if I came back on the 10th of April (today) once he returned from his annual leave he would swap the phone for a brand new one for me. I was happy with that response so l went back in today and was told by Lachlan that on my previous visit I was misinformed and they weren’t allowed to swap the phone as it had been over 30 days of me having it and it would have to go through Vodafone’s repair service and I would have to pay for it to be repaired out of my own pocket. The only reason it has went past the 30 days is because of being told to come back at a later date. Hopefully there’s a small chance I get get this sorted but I highly doubt it.
10. April 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Nadine,
This isn't the experience we want for our customers. So that we can access your account and discuss this further, please message us on Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Antwort von Vodafone UK - Inverness
Hi Alex,
Thanks for your five star review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jordan was very helpful an Good at…
Jordan was very helpful an Good at explaing an was patient. Very good service as well. Pleased with excellent service
9. März 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Thanks for your feedback for Jordan. It's great to see they were helpful and patient while you made your decision.
Thanks, The Vodafone Social Media Team
I had nipped into your Inverness store…
I had nipped into your Inverness store at 5:30 and didn’t realise you were about to close! Your staff could not have been more accommodating! They were both so friendly and said it was no problem to sort my query! It ended up taking them 10 minutes but I really appreciated them sorting it out when they were supposed to be closed! Hopefully they will be acknowledged within your company as they showed exemplary customer care and service in a world which has very little of this! Thank you again to Lachlan and Ross!
12. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Rachel,
This is such an amazing review for Lachlan and Ross. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Eoghann was very helpful and made…
Eoghann was very helpful and made appreciate the sim contract experience. Great deals, great bargains.
4. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Scott,
It's great to hear about your recent experience, and feedback for Eoghann. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was delighted with my service at this…
I was delighted with my service at this store today. My advisor Eoghann did a fantastic job at helping me choose the best plan that suited my needs the best. From previous bad experiences in other company’s stores I can honestly say I recommend anyone looking to shop at Vodafone to come here. I left as a happy customer. I couldn’t have asked for more really.
3. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Rebecca,
It's great to hear about your recent experience and feedback for Eoghann. Thanks for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very nice and help staff Mr Jordan
Very nice and help staff Mr Jordan is help me sort it all and explain everything
Highly recommend
11. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hey Marek,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan was very helpful and informative
5. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hey there,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful! Jack helped me sort out issues I was having with my phone. Made the whole process very easy while having a lovely chat. Thank you Jack, I will definitely return when I need an upgrade.
15. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hi Andrea,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very Pleasant Experience
Very friendly helpful member of staff. Jack was extremely knowledgeable regarding the in store products made my decision easy for my requirements thank you for your patience Jack.
6. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
Hey Angie,
Thanks for letting us know what an amazing job Jack did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jack the bhoy Mcquarrie is the best…
Jack the bhoy Mcquarrie is the best salesman @ Vodafone I’ve come across 👍🏻🍀
3. September 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Inverness
HI Graeme,
Thanks for taking your time to leave this review for Jack.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.