I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
Unternehmen hat geantwortet
Standort
Standort wechseln13 High Street, SG5 1AT Hitchin, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
Unternehmen hat geantwortet
I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!
Unternehmen hat geantwortet
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Hitchin
Vom Unternehmen geschrieben
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktinformationen
13 High Street, SG5 1AT, Hitchin, Vereinigtes Königreich
4.9
Hervorragend
220 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Glenn at Vodafone Hitchin was extremely…
Glenn at Vodafone Hitchin was extremely helpful today, overcoming various issues with professionality and ease.
Thanks again
19. November 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi. Thank you for your review for Glenn. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at the Hitchim branch…
Great experience at the Hitchim branch today. Glenn was very helpful and efficient, cutting my current deal to half price. I was contemplating leaving Vodafone but happy that I can stay with a great deal!
17. November 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Glenn explained everything thoroughly…
Glenn explained everything thoroughly and even kept his cool with me, the techno-phobe. He devoted ample time before securing a good deal. He's an asset to the team.
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hey Helen,
Thanks for letting us know what an amazing job Glenn did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks
Hi, I have been a Vodafone customer for many years now and have always received good service. I had several problems with various phones, simms etc so popped into the Hitchin branch. Glen helped me over 2 days (only because of a computer glitch) he was welcoming, knowledgeable, patient as I had lots of questions, he explained everything very simply, writing down notes for me to take home and made sure I got the best deal. Great service
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Nick,
This is an amazing review for Glen. We’re glad to hear you found the best deal for you when visiting our Hitchin store. Thanks for sharing this.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Perfect
Quite complex needs, all of which were dealt with perfectly
7. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Tom,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Luke was incredibly helpful and…
Luke was incredibly helpful and friendly, and was very patient with my (many) questions!
6. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Hannah. Thank you for your review for Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Hitchin Store 5* service
The Vodafone Hitchin shop were fantastic with my elderly parents today. Sorted out home phone, broadband package and their mobiles onto one straightforward package that was far cheaper and easier for them to understand. Thank you to Glenn and Mutzy for 5* service and patience!
4. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Glenn was very helpful
Glenn was very helpful! Highly recommend, great customer service
28. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hello, Steven,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, great patience with my elderly mother , great at explaining the process
25. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Helen,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent technical knowledge and able…
Excellent technical knowledge but able to communicate to a customer who is not a techie! V good advice and saved me money. Sense of humour too! Great customer service 👍
5. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Clare,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Just to say Mutzy the store manager and…
Just to say Mutzy the store manager and Luke are members to be valued as they both go above and beyond their lines of duty to help their customers!!! Their friendly manner is so very welcome too, well done to the both of them,!
26. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Gordon,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Mutzy and Luke's great service.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Very informative
Very informative, identified my need quickly and provided me with a solution, in a very pleasant way with mutzy the store manager
26. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Ian,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great experience!
Dealt with Glenn at the Hitchin Vodafone branch. Excellent knowledge and very helpful. All of the possible permutations were discussed and clearly explained with the best option for me personally chosen in the end.
16. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hello Dan,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hitchin shop
Glenn at the Hitchin shop; good man. Very helpful. Sorted what I needed and saved me a few quid by swapping plans.
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Paul,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwort von Vodafone UK - Hitchin
Hey Tallulah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service highly recommended…
Brilliant service highly recommended from luke at hitchin store
3. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Nicholas, thanks for reaching out the awesome service you received from Luke today. All the best, The Vodafone Social Media Team
New Phone, No Rush
Dropped into the store after my old phone died. Glen took great care of my needs ensuring the upgrade covered what I wanted from it. No rush or drama and the end result is I'm very happy with my new phone.
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hey there,
We're delighted you received such a great level of service and got your issue resolved promptly. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent help today from Glenn to…
Excellent help today from Glenn at Hitchin branch to reset my phone when I had accidently turned Bixby on whilst in Crete ... which sounds an easy fix but it was not for me I can assure you caused all sorts of issues.
Glenn was super helpful and knowledgeable, and then also went through my plan for me just to check I was getting the best deal, and also explained roaming for when i go away next.
Phone fixed .. very happy, thanks Glenn!
26. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hello,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Glenn in our Hitchin store, and that they got everything sorted for you.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Excellent service ...very friendly and…
Excellent service ...very friendly and helpful
11. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Thanks for your fab feedback Clifford. It's great to see our team were so friendly.
All the best, The Vodafone Social Media Team
came into Vodafone today after getting…
came into Vodafone today after getting a terrible quote from ee.
my sales advisor Naia was so lovely and patient with me and got me the same phone for less than half the price and double the data.
3. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Hitchin
Hi Rachel,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.