I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... Mehr ansehen
Unternehmen hat geantwortet
46 St Anne's Road, HA1 1LA HARROW, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... Mehr ansehen
Unternehmen hat geantwortet
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... Mehr ansehen
Unternehmen hat geantwortet
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... Mehr ansehen
Unternehmen hat geantwortet
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provi... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
46 St Anne's Road, HA1 1LA, HARROW, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Hafsa was very helpful today, she explained the full process of upgrading to my iPhone 15 pro max and gave me the best deal possible for being a long standing customer with Vodafone. I would absolutely recommend the Harrow branch to everyone. Thank you very much again Hafsa you was great!!!!

Antwort von Vodafone UK - Harrow St Anns Road
Saachika made sure my issue was resolved and also had the patience to speak to customer service on my behalf to resolve the issue.
She is an asset to harrow vodafone team
Great experience

Antwort von Vodafone UK - Harrow St Anns Road

Antwort von Vodafone UK - Harrow St Anns Road
Good customer service and nice dealing with Christian .

Antwort von Vodafone UK - Harrow St Anns Road
Had a great Service today for the first time @vodafone Harrow. Assistance was awesome by Lashaune.

Antwort von Vodafone UK - Harrow St Anns Road
Great experience with Hafsa lovely lady so welcoming and helpful. This is my 3rd plan from Vodafone and I am so happy with service. Please keep doing it. Wonderful team. 🥰
Thank you

Antwort von Vodafone UK - Harrow St Anns Road
Quick and informative service from hafsa in the Harrow branch

Antwort von Vodafone UK - Harrow St Anns Road
Christin helped us in getting us a new sim and also gave us the best deals for sim only plans. Humble, kind and patient describes christins service

Antwort von Vodafone UK - Harrow St Anns Road
I HAVE A GREAT EXPERIENCE WITH CHRISTIN.
THANK YOU SO MUCH FOR YOUR GREAT ADVICE AND CUSTOMER SERVICE.

Antwort von Vodafone UK - Harrow St Anns Road
Christin was very friendly. I am happy with Vodafone customer service.

Antwort von Vodafone UK - Harrow St Anns Road
Christin was a a very knowledgeable and helpful adviser who talked me through my contract and what to expect patiently.

Antwort von Vodafone UK - Harrow St Anns Road

Antwort von Vodafone UK - Harrow St Anns Road
John at Harrow store, excellent professional, efficient and friendly service, I would not go anywhere else.

Antwort von Vodafone UK - Harrow St Anns Road
John at the Harrow Store was very professional at his job. He was polite and friendly. He has excellent customer service. We left the store happy.

Antwort von Vodafone UK - Harrow St Anns Road
Alway good service.always see John in Harrow if I have any questions or concerns

Antwort von Vodafone UK - Harrow St Anns Road
Been coming to the Vodafone Harrow store and seeing John for years. Only will see him. He is always helpful and knows he's stuff
Always have had excellent service from him.

Antwort von Vodafone UK - Harrow St Anns Road
John in the Vodafone store in Harrow was excellent as usual. Friendly and professional as usual. Happy that he is back as wouldn't see anybody else in the store. Been seeing John for years.

Antwort von Vodafone UK - Harrow St Anns Road
I have recently moved house and have had an absolute nightmare trying to get broadband sorted out. I placed an order online, only to have it cancelled 2 days later. Another order was placed by CS to the wrong address this was also cancelled. At the end of my patience I tried the Vodafone store in Harrow. What a godsend this team was. I was helped firstly by Tamiah, really helpful and totally understood my frustration with the orders being cancelled. She tried her best to help but managed to be defeated by the system so had to grab her manager Hafsa, who was adamant that the system wasn't going to win. Again, she was helpful, and you could tell she was a good manager and had a great team. After about 90 mins, all my issues were fixed, broadband was ordered, and ALL the confirmation came through while I was still in store, even managed to sort out my hotspot issue while I have no Internet.
I'm not a Vodafone mobile customer but with in person customer service like this I might have to switch. Great job and thank you so much Tamiah and Hafsa for taking the stress away of one of my many issues with moving house to a new build.

Antwort von Vodafone UK - Harrow St Anns Road
New to Vodafone. Went for home internet and a phone contract. Thank you Hafsa. You were absolutely brilliant in helping me, despite being incredibly busy, dealing with many of your staff’s enquiries and the constant stream of new customers coming in. I was really impressed by your professionalism & dedication to providing a really positive customer experience for every one who came through the door, including myself.

Antwort von Vodafone UK - Harrow St Anns Road
Hafsa gave me a good service, she helped me understand everything about my contract. Very professional and excellent service from her. Highly recommended her.

Antwort von Vodafone UK - Harrow St Anns Road
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