I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... Mehr ansehen
Unternehmen hat geantwortet
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Mehr ansehen
Unternehmen hat geantwortet
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Eastbourne
Vom Unternehmen geschrieben
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktinformationen
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Vereinigtes Königreich
4.9
Hervorragend
238 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Lewis was super helpful sorted exactly…
Lewis was super helpful sorted exactly what i needed, no hard sell just what i wanted. Thanks
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Adrian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful and saved us money
Very helpful and saved us money
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant professional service
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service! Very friendly and helpful :)
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Rosie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been with Vodafone for years and needed…
Been with Vodafone for years and needed an upgrade. Mark at The Beacon branch was so helpful and knowledgeable and made the experience a pleasure. Thank you
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, helpful, friendly yet totally professional at all times.
Mark is an excellent ambassador for Vodafone.
Thank you.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Graham,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service in their…
Great customer service in their Eastbourne store from Caleb. Super knowledgeable and helpful.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Bill,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service and very friendly and helpful
Great service from mark and Caleb
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Glynis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Eastbourne
Hey Nikki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Lewis at Eastbourne…
Great service from Lewis at Eastbourne Vodafone.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Michael,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lewis was extremely helpful and made…
Lewis was extremely helpful and made sure we had a smooth and easy visit...
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Eastbourne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I am very disappointed with the…
I am very disappointed with the customer service I received from Lewis at the Vodafone store in Eastbourne.
Before agreeing to the broadband contract, I specifically asked a very clear question: whether installing the new broadband would require drilling any holes in the wall. Lewis assured me that it would not and that the process would simply involve changing the hub.
Based on this information, I agreed to proceed with the contract. However, I later discovered that the installation may in fact require drilling through the wall to install fibre. Had I been given accurate information at the time, I would not have agreed to the contract, as I do not want any holes drilled in my wall.
Customers rely on sales staff to provide honest and accurate information when making decisions about contracts. Providing incorrect information in order to secure a sale puts customers in a very difficult position and creates unnecessary stress and complications.
I hope Vodafone will take this feedback seriously and ensure that customers are given clear and truthful information before agreeing to services.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hi Marta,
Thank you for sharing your experience, and I’m genuinely sorry to hear about the incorrect information you were given during your broadband sign‑up. For most fibre installations, some external work such as drilling may be required, and this should have been clearly explained to you upfront. I’m really sorry that this wasn’t communicated properly.
If you’d like us to look into your account or discuss your options moving forward, we’re here to help. Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Antwort von Vodafone UK - Eastbourne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just popped in on the of chance to get…
Just popped in on the of chance to get a sim deal. Walking away a happy customer mark helped me get to right deal very helpful and welcoming. Now a new customer thank you
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Abigail,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went into the shop today in Eastbourne…
Went into the shop today in Eastbourne to have a look at upgrading my phone. Mark helped me upgrade and get a great deal with now walking away with even a broadband service also. Great service, happy and friendly thank you
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caleb was great
Caleb was great! He saved me money by getting me a new phone and also got my wife a tablet!
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Brian,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Eastbourne
Hey Sergio,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
caleb and the trainee were really…
caleb and the trainee were really helpful, thank you!
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service
Patient, polite and very helpful….
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Eastbourne
Hey Simon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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