Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
Unternehmen hat geantwortet
Standort
Standort wechseln82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Mehr ansehen
Unternehmen hat geantwortet
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Mehr ansehen
Unternehmen hat geantwortet
I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Chester le Street
Vom Unternehmen geschrieben
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktinformationen
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Vereinigtes Königreich
4.9
Hervorragend
204 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Easy going helpful staff
13. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer experience
Not being the most technical it was great having Mandy help me through the process of buying a new phone and having the patience to set it up ready for me to get going. Mandy was really knowable and a lovely person too
13. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi there Gillian,
Thank you for your great review about Mandy. We're glad you had a lovely experience in store!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Couldn't help anymore than he did ..
Couldn't help anymore than he did ... Very polite patient and excellent face to face meeting ... Upgraded advised and helped me choose my new device .... Callum is definitely An amazing asset to Vodafone
9. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hey Lisa,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent in store service
Very helpful staff and explained everything we needed really well
4. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Paul,
This is a lovely review for our store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Mandy was excellent
Mandy was excellent, very patient as I'm partially deaf. I also suffer with my mental health and Mandy made sure to make me feel at ease.
2. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Carolyn,
Thanks for taking the time to leave us a review, and share this feedback for Mandy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Face to face help was great very…
Face to face help was great very helpful Polite, a pleasure to be in the shop.
2. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi there,
Thank you for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Smooth renewal process
Managed to get new SIM only package with payments in line with existing contract. 😀
22. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Martin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service from Chloe was very…
Service from Chloe was very professional. She explained everything clearly to me to help me understand
22. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Dawn. Thank you for your review for Chloe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mandy really patient
Mandy really patient, resolved all problems
16. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hey Margaret,
This is really great to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very helpful staff and very…
very helpful staff and very understanding
15. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and friendly
Really helpful staff who took time to listen to what I needed and made changes to my account.
Heather
8. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hey Heather,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good staff
Mandy tried everything to upgrade my laptop, unfortunately the system as usual didn't allow me. I can't praise mandy enough as the amount of times over the kast few years she has had to dort my account, all credit gor her patience.
7. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hey Anthony,
Thanks for letting us know what an amazing job Mandy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mandy at Chester Le street was…
Mandy at Chester Le street was fantastic really helpful and sorted out a very good deal for me
21. November 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Alison,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Best service I’ve seen
10. November 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Ziad,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Talked through options available. Felt no obligation to purchase/upgrade despite being unsure what I needed. Very helpful & friendly.
4. November 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Sarah,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very poor attitude from chloe who I…
Very poor attitude from chloe who I initially dealt with
Walked off saying I had a poor attitude.
Luckily I then spoke to many who was much easier to deal with and gave some useful advice
20. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Neill,
Thank you for your review. I am sorry to hear of your recent experience but happy to hear Many was able to resolve your issue. If you do wish to discuss this further, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service very helpful
7. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help
Chloe has been an amazing help. Came to store to arrange a roaming plan and it she found the best deal and walked away with a new phone
7. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Callum dealt with the enquiry I had and…
Callum dealt with the enquiry I had and then sorted out my renewal of the broadband deal for another 24 months,
4. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Allan. Thank you for your review for Callum. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ebony was very helpful
31. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Chester le Street
Hi Leslie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
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