Ordered a package once, literally once, just because I wanted to make sure it would actually ship to me. Bought something cheap, it arrived. So I decided to go to them instead of my normal supplier, s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Helpful staff. Always greeted when I come in. I go knowing what I want, so it is in and out with staff directing me to where what I want is. Store is in a good location for me as I can do that with... Mehr ansehen
I recently placed an order on The Vitamin Shoppe website, and the online experience was an absolute nightmare. It took nearly two to three hours to complete a simple order because the site continuousl... Mehr ansehen
Set up auto delivery for a supplement but had to cancel it because there is no human that can help you with any problems. You get directed to a completely garbage website that signs you out once a sec... Mehr ansehen
Unternehmensdetails
- Apotheke
- auch in
- Fitness- und Ernährungsberatung
- Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
Informationen, die aus verschiedenen externen Quellen stammen
Great prices and free shipping on orders over $99 at VitaminShoppe.com. Shop our huge selection of vitamin, nutrition, and alternative health supplements.
Kontaktinformationen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
19 days to receive item. No ability to speak to corporate
Placed an order for a product that we needed. It was supposed to ship within 3 days. 19 days later it arrived. Vitamin Shoppe apologized and offered me $5 off my next order. This is unacceptable and not an incentive to do business with them again. I asked to have someone from corporate email me or call me back. I was told that was not possible.
I will never do business with them again.
Lookout!
Their prices are good but beware if you order online , I'm sure they sold my email address to some marketing company because they won't deny it. Now I get these spam emails daily about stuff I'm not interested in and places thanking me for signing up that I've never heard of , etc. There ought to be a law against doing this. Still order from them for best price but give a phony email address. I wonder if the marketing company knows they're soliciting no one? I don't want them notified about this because they'll have my email address again and do the same thing. Words to the wise.
Deceptive Business Practices
Vitamin Shoppe Corporate Office March 6, 2018
300 Harmon Meadow Blvd
Secaucus, NJ 07094
RE: Deceptive Business Practices and Damages
To whom it May Concern,
On Jan 30, 2018, I placed an order #144821635512 for 3 Body Nutrition Trutein 45/45/10 Blend of Whey 4 Pound Powder VANILLA BEAN @ $49.93 each for $149.78. Upon receipt of the delivery package (1Z9367YV0304105987) I discovered the order was wrong. I immediately called the number on the manifest enclosed within the package. I was told by the The Vitamin Shoppe representative to discard the mistaken product and that a correct product would be immediately sent.
A month passed with no replacement. I was forced to spend over an hour on the phone with Jet and The Vitamin Shoppe representative on the evening of March 5, 2018 without a satisfactory resolution. On the morning of March 6, 2018, I again contacted Jet and asked to speak to a supervisor and that request was denied. I also contacted The Vitamin Shoppe and was instructed that it was not there problem to resolve. I have spent over three hours being bounced between two companies, both companies making false and misleading representations, both companies unable to provide the product I paid for a month ago.
I have just ordered the Corporate Certificate of Good Standing long form at the cost of $250 through the NJ.Gov website to receive the corporate information of addresses and corporate officers for both Jet.com.inc Entity # 0101031812 and the Vitamin Shoppe Entity # 0100953339, that I was refused by multiple Jet.com.inc and Vitamin Shoppe representatives. Fortunately, Rhode Island Courts have award substantial damages against for companies acting with similar behaviors.
I will be willing to discuss offers of settlement, until I receive that requested information for the New Jersey Government. Upon receipt of the Corporate Principles, I will be filing legal action to recover the funds taken from my family, compensation for the extensive time invested to recover my losses and damages as a resulting from the actions of by both companies.
Sincerely,
Joseph Ford
Cc. Rhode Island Attorney General's Office
Washington County District Court
Echoing the reviews below
Very, very poor customer service at VitaminShoppe.com. Out-of-stock items listed as “Ships within 24 hours,” multiple unanswered emails though their own Feedback Forum, discourteous agents operating Live Chat… Overall, incredibly poor communication and a dreadful shopping experience.
Avoid the lure of the occasional coupon and avoid VitaminShoppe.com. It is not worth the trouble. I would recommend GNC or of course Amazon for nutritional supplement purchases.
The website is misleading
The website is misleading. It shows items that are not available in stock for delivery. Had to wait 2 weeks until the order got cancelled because the items were on backorder. These happened to me on 3 separate orders.
The customer care agents are horrible, 50% of them have no idea on how to place an international order or check if the items in question are available for shipping. However, the other agents do know how to handle these type of issues. One agent was very rude when i pointed out she doesn't know how to check the availability, she ended up hanging up on me after being very rude on the phone.
I would advise to check other website for supplement. They currently don't have any 5lbs whey or casein protein available to ship. No Optimum Nutrition Gold standard, No Dymatize, No Muscletech, No MusclePharm......
Misleading & Deceptive Business!!
I used to shop at this site but no longer do. Their business practice has changed lately. They have deceptive practices about the availability of the products they sell. When their website shows that an item is available and, ready for same day shipping, it should not take them 2 weeks to ship it. It happened to me on more than one occasion. All in all, I am dissatisfied with the way they do business!!
posted a bad review of a supplement on …
posted a bad review of a supplement on their website that never got posted. It shows that the reviews on the website can not be trusted. if bad reviews are filtered out, good reviews are probably fake. Never trust vitamineshoppe reviews
The vitamin shoppe
Been searching for Himalayan salt lamps,can be expensive!During search,found the vitamin shoppe,had just the lamp I was looking for at a 1/4of the price I would have spent!Same large, beautiful,lamp and at $14.99..... I purchased 3!Took less than a week to get here. I love it! Will continue shopping here!
Отлично
Отличные витамины. Пью уже 3 года. Жаль в Москве не продаются.
Good prices
Got a coupon in the mail and saved 20%. Will buy again.
Very good company
I trust shopping at this site. I've made several purchases of products, and everything has been packaged well and has arrived in great condition. I've never had to contact customer service about any issues so far.
Great products, fast shipping
It is one of my favorite online shopping website.
They do have a large variety of products and they ship super fast.
Meh.
This site always have the ingredient, magnesium stearate, in the products. This thing keeps breaking me out.
Not everybody reacts the same way as another; you should at least research the ingredients before you blindly put it into your body. With such cheap products, I'm not that surprised with the side effects.
Products are OK, Marketing is Offensive
The products they sell are decent vitamins. However, this company's marketing practices leave much to be desired.
Glad I Have One Down the Road
Vitamin Shoppe has knowledgeable employees and fairly decent prices. I'm glad that I have one down the road when I need to pick up something quickly. You'll be happy you shopped here.
Great Prices
Been buying my vitamins here for a few months. Prices are good and shipping is very quick. They always have everything I need. Very satisfied. These guys are great!!
Great deals and fast shipping
Love this site as they have lots of promos and discounts and the shipping is super FAST!
Fast Shipping
WOW! Super fast and they always have great coupons and deals!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








