Have placed 3 cases with Vida and a fourth case about to be submitted as I tend to deal with a lot of clients that require specialist support and Vida Home loans have been a god send. I've especial... Mehr ansehen
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Das sagen Bewerter
what I like about Vida Home loans is that they intially declined me but were willing to look at my case for a 2nd time. The good news is i received my offer with them today. Vida homeloans are ver... Mehr ansehen
Unternehmen hat geantwortet
I want to call out Gemma, BDM in Vida’s Premier Hub, for her outstanding support on a recent case. There was some confusion over a CML form, and the case got stuck in a loop between underwriting a... Mehr ansehen
Unternehmen hat geantwortet
Hi Needed a RTB offer extending and VIDA were great regarding this. Bethan was especially good in relation to this and the client will be very happy.
Unternehmensdetails
Vom Unternehmen geschrieben
More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.
Kontaktinformationen
1 Battle Bridge Lane, SE1 2HP, London, Vereinigtes Königreich
- 03300 246 246
- info@vidahomeloans.co.uk
- www.vidahomeloans.co.uk
4.5
Hervorragend
1314 Bewertungen
Bittet Kunden um Bewertungen
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Another fantastic experiance with Vida
Another fantastic experiance with Vida, application to offer in 7 working days! Even recieved a lovely call from the underwriter, Andrea, prior to offer to confirm a few things. She was a pleasure to deal with.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Michael ,
We're happy to hear that your experience was fantastic! It's great to know that the application process was smooth and efficient. We appreciate your positive feedback.
Kind regards, Vida Homeloans
Brilliant Experience - Vida
Brilliant Experience, Heather worked on our case with diligence and speed meaning the clients journey to Offer really strong.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Leon,
We're happy to hear that the work done on your case was handled with such diligence and speed, leading to a strong offer. Thank you for your feedback.
Kind regards, Vida Homeloans
Friendly Team and quick decision
Vida team is friendly and enough able to respond very quickly
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Mohammed,
We're happy to hear that our team is friendly and responds quickly. We appreciate your positive feedback and your time.
Kind regards, Vida Homeloans
I have enjoyed my mortgage with Vida…
I have enjoyed my mortgage with Vida home loans since I bought my flat the service I have been provided has been excellent that's why I decided to renew my next mortgage offer with Vida Homeloans
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Alexander,
We're happy to hear that you've enjoyed your mortgage experience with us since buying your flat. Thank you for your kind words and for choosing to renew your mortgage offer with us.
Kind regards, Vida Homeloans
Enjoy working with Vida and their…
I enjoy working with Vida and their team. Very helpful and informative. Mark Beddows was very helpful and patient.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Priya,
We appreciate you sharing your feedback! We're happy to hear that you find our team helpful and informative, and that you were pleased with the service you received.
Kind regards, Vida Homeloans
We have received really fantastic…
We have received really fantastic service and support throughout our purchase. Contact is easy and we have been treated very well!
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Samuel,
We're happy to hear that you had a positive experience and that our team provided excellent support during your purchase. Thank you for your kind feedback!
Kind regards, Vida Homeloans
Excellent service from Vida
Excellent service from Vida, case offered in 2 days.
Underwriter Barry Lindsay has been amazing.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Collette,
We're happy to hear that you received excellent service and a quick turnaround. We appreciate your positive feedback regarding our team!
Kind regards, Vida Homeloans
Slow but positive outcome
Very little issues except slow unfortunately.
On both applications it took around 3 weeks.
However they offer a good amount of options to buyers with a complicated situation and my application was eventually accepted!
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Lauren ,
We appreciate your feedback and are glad your application was accepted despite the wait. We're always working to improve our processing times and provide options for complex situations. Thank you for your patience.
Kind regards, Vida Homeloans
Another great experience with Vida
Another great experience with Vida. The communication from Mark Beddows was fantastic and the timing was great!
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Leah,
We're happy to hear that you had another great experience! We appreciate your positive feedback regarding the communication and timing.
Kind regards, Vida Homeloans
Criteria is good and ideal for the…
Criteria is good and ideal for the cases that are not straight forward and outside some norms.
Underwriting feedback is good, very efficient and friendly. I will be using VIDA again
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi there,
We're happy to hear that our criteria suits complex cases and that you found our underwriting feedback efficient and friendly. Thank you for your positive feedback; we appreciate it!
Kind regards, Vida Homeloans
Great service from Vida
Great service from Vida - after having to re-submit the case, due to a client error - the underwriter (Raymond) picked the case up, assessed, cross referenced the original applicant, and was able to issue the offer on the same day. Excellent service, and the pro-activity is refreshing.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Shane,
We're happy to hear that the underwriting service was excellent and efficient, especially after the resubmission. We appreciate your feedback and are glad you value the proactive approach.
Kind regards, Vida Homeloans
Great service
Superb communication from the underwriter Anastasios, ensured I was fully up to date and able to manage client expectations
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Adam,
We're happy to hear that the underwriter's superb communication helped you manage client expectations effectively. Thank you for your positive feedback.
Kind regards, Vida Homeloans
Excellent service throughout the…
Excellent service throughout the application process being able to speak directly with underwriter makes the service very helpful and efficient. Well done
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Alan,
We're happy to hear that you found the application process helpful and efficient due to direct underwriter communication. Thank you for your positive feedback!
Kind regards, Vida Homeloans
Outstanding underwriting support – efficient and proactive
I recently worked with Mark Beddows on a case and the service was excellent from start to finish. The process was smooth, straightforward and handled with real professionalism.
Communication was clear and timely throughout, and Mark was proactive in progressing the application which helped us secure the offer very quickly. His approach made a real difference to the overall turnaround time and client experience.
A pleasure to deal with and I look forward to working together on future cases.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Youssef,
We're happy to hear that the service you received was excellent. It's great to know the process was smooth and handled professionally, with clear communication. We appreciate your feedback and look forward to future collaborations.
Kind regards, Vida Homeloans
Great Underwriting
Great underwriting experience from two underwriters recently. Mark was one of them - and all I can say is that from submission to offer super efficient and quick.
Both cases offered with no problems & in great timescales. Thank you!
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Yasmin,
We're happy to hear that you had a super efficient and quick underwriting experience! It's great to know that both cases were offered with no problems and in great timescales. Thank you for your positive feedback.
Kind regards, Vida Homeloans
I dealt with Lisa Howarth on the…
I dealt with Lisa Howarth on the underwriting team and Lisa has been really helpful.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Vinoja,
We're happy to hear that you had a positive experience with our underwriting team. Thank you for your feedback; we appreciate it.
Kind regards, Vida Homeloans
Lisa was amazing!
Lisa was amazing!
Being able to speak directly to an underwriter saved myself and my client a lot of time. The team is so helpful, and provide quick responses. Great policy too!
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Claudine,
We're happy to hear that our team's helpfulness and quick responses were valuable to you and your client. We appreciate you sharing your positive experience with us!
Kind regards, Vida Homeloans
We had a great experience with Vidahome…
We had a great experience with Vidahome Loan. Once all the required documents were submitted, they progressed our case very swiftly and kept things moving without unnecessary delays. The valuation was carried out yesterday, and we were pleased to receive our mortgage offer today. The process was efficient, well-managed, and reassuring throughout. Highly recommended.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Tijani,
We're happy to hear that you had a great experience! We appreciate your positive feedback regarding our efficient and well-managed process. Thank you for recommending us.
Kind regards, Vida Homeloans
Mortgage application
Mortgage application
Nazir Ahmed & Taslima Ahmed & Najmin bibi
Applied a Right to Buy Mortgage over 8 months ago with vida home loan and today they refused our mortgage by their underwriter the reason for decline the mortgage is because their were no sale in that block for the passed 5-6 years thats the reason for the mortgage decline this is a reddiculs reason we ever heard that a mortgage could decline if no sale were go through in a block the survey report was ok we paid survey fee & application fee mounting to nearly £700 pounds and now they are saying this is the issue for the mortgage decline no wonder they take all the fee upfront and rip you off with these extortion fees i am going to complain to FCA for the return of our survey fee and the application fee this company is disgraceful in ever corner and responding to a inquiries it take ages for them to get back seems like we are in stoneage Waiting & waiting for an update and then they make any sort of reason to decline your mortgage when we applied they said it will take 4-5 weeks from start to finish and after 8 months the decline our mortgage
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Nassar,
We’re sorry to read your review and have looked into this matter further for you. Your application was submitted by an intermediary on 30th September. On the 23rd October, our Underwriter requested an update due to not receiving any further updates since initial assessment. Your Intermediary confirmed that you were on holiday as was the Intermediary until 3rd November. We subsequently withdrew the Application due to requests still outstanding after this deadline and refunded the valuation fee back to you on 11th November. We have had no further correspondence from your Intermediary or yourselves since that period. Should you need any further clarification, please reach out to your Intermediary in the first instance. If you need anything further from Vida, you can email us on support@vidahomeloans.co.uk.
Kind regards, Vida Homeloans
Great underwriter interaction
Application submitted and offered with Vida. I find their system easy to use and the underwriter contacted me by phone to go through any queries they had. Underwriter on this case was Patricia Muller who I can't fault. really happy with the service and the outcome
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vida Homeloans
Hi Emma,
We're happy to hear that you found our system easy to use and that the underwriter was helpful. We appreciate your positive feedback regarding the service you received and the outcome of your application.
Kind regards, Vida Homeloans
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