Vertigo Transport Ltd Bewertungen 

637
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Recently used Vertigo Transport for the second time to enable our house move, and once again am very glad I did. Their service was excellent - from initial contact, quotation, understanding as it too... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Vertigo were fantastic from beginning to end. Yasmina was prompt, friendly and professional at getting us booked in and getting everything arranged. Nico and his team of movers were brilliant - carefu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Vertigo Transport were absolutely BRILLIANT! The team of 3 arrived promptly (despite us being in Hertfordshire), with an ample sized lorry for our move. They were careful, efficient, fast, polite. The... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

George and his team were brilliant from start to finish during my move from London to the south coast. The friendly team turned up on time and loaded up my possessions quickly and efficiently and with... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugsunternehmen
  2. Umzugs- und Lagerservice
  3. Verpackungslager
  4. Klaviertransportdienst
  5. Transportunternehmen
  6. Lagerraum

Vom Unternehmen geschrieben

Vertigo Transport Ltd are specialists in removals and storage solutions for both residential and commercial clients across London. We are a professional and reliable London removals company, offering flexible, bespoke services to our customers nationwide. No matter what the requirements, our friendly, trustworthy and highly skilled team will be available to help you every step of the way. With over a two decade of experience, we are proud to offer affordable but professional services, ensuring a stress-free and efficient move for all our clients. Our customers’ needs are our number one priority, and so we tailor our services around you and your personal requirements. We are proud of the reputation we have gained over the years, helping hundreds of families along their journey. We’re fully covered with both Goods in Transit insurance and Public Liability insurance to provide you with complete peace of mind throughout your entire moving journey. Rest assured, our staff are fully trained to help customers prepare before a move and will handle every item with absolute care and respect.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

637 Bewertungen

5 Sterne
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4.9

Alle Bewertungen

(637)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fantastic service

I recently had the pleasure of working with Vertigo Removal Company, and I couldn't be more satisfied with their service. From the moment I reached out, Valentina was quick to respond and eager to help. Their experienced professionals handled the job with great care and precision, instilling confidence throughout the entire process.

What truly stood out was their friendly and approachable demeanor, making what could have been a stressful situation completely hassle-free. I highly recommend Vertigo Removal Company

16. Juli 2024
Vertigo Transport Ltd-Logo

Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Great team of movers

Great team of efficient, quick and considerate movers, who made the day go as smoothly as it did. Would unhesitatingly recommend the company.

17. Juni 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Bewertet mit 5 von 5 Sternen

Fantastic!

Moving with Vertigo Transport was a great experience. Ivan and his team were on time, helpful, friendly and respectful of our stuff. I was really stressed out about the move and having such a great team assisting (doing all the work really) on the day made it so much easier. Money well spent and would use them again!

25. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Bewertet mit 5 von 5 Sternen

Organized, professional, highly recommend!

Only have compliments to this company. We moved out and in a London three-bedroom flat in the third floor with no lift, which is a lot of work. They packed everything carefully and the staff was very organized and super friendly. They arrived on time, met all deadlines, and collected the cardboxes in a timely manner. Really appreciated the service and would 100% recommend.

24. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Bewertet mit 5 von 5 Sternen

Excellent service

We had quite a big move from London to Brighton area with furniture that needed disassembled and tons of boxes and everything worked out very well! We were very nervous for this move but Vertigo managed to deliver a service to a very high standard, nothing got damaged, not even a scratch, they are true professionals !
We will use the services again

23. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Reliable & Efficient Service from Mgt to moving crew

My family and I give the highest recommendation to anyone looking for a reliable and professional mover. The GM Mr. Iliya was my first point of contact and he was hands on, works on weekends and replies to my questions after work hours. He is someone who promises and delivers with no B.S. His moving crew & team are both nice and delivered the move with positive attitude and pleasant manner. The lift in my old building went out of order so the crew had to move everything 2 storeys but they still completed the task on time and without complaints. They are genuine hard working professionals. I wish I remembered their names but every mover on the team (we had 3 to 5 people on different days) were conscientious and the team leader was an amazing leader and problem solver. Thank you again for making our move a happy move with minimum stress! The King family

14. März 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Excellent and friendly service

Excellent and friendly service. We didn't have to worry about a thing and felt very well taken care of

30. April 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

The team worked hard and all my…

The team worked hard and all my belongings arrived safely. Two floors down to collect and then two floors up to deliver.
Much appreciated , Elizabeth

2. Mai 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 1 von 5 Sternen

The reviews are not genuine

I hired them after a competitive quote and reading the reviews on trust pilot, which in hindsight are not genuine.

The good part first, movers were on time, polite and co-operative. The day the move happened we were happy, but in next 2 days we figured how much it went wrong.

Packing was awful, anything was packed with anything, roughly with no protection. Labeling was close to non-existent and when labelled they still put them on wrong floors.

We only had few disassembly and assembly and all of the reassembled furniture has suffered. A cupboard has scruff marks and dents, both the beds are squeaking as they have not been assembled correctly and my office table is scratched at multiple places, they tried to move it without disassembly and disassembled when it got stuck. Hence, multiple scruff marks on our walls, and on table.

When contacted them, they said it was minor and they will do it when they collect their boxes. After that, they have ignored my messages, maybe this review will catch their attention.

Hire them at your own risk !
Update after Vertigo's reply:
The GM of this company has replied below saying that our photos of damage are silly. This is the respect they have for their customer. Yes we didn't buy the insurance because no one expects so much damage in a single move.

The language of the GM reflects more on him than me. I have written a respectful review with all details and they have no tolerance for criticism or make an effort for improvement. You can guess how genuine a business is when you see such replies, one bad review and instead of taking effort to improve they double down on the customer.

We have refused their offer to return and repair the furniture as we do not trust to let such a group of people in our home anymore.

7. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Vertigo Transport Ltd

Dear Gautam,

Thank for your feedback and sorry for not being 100% on your move.

We disagree with above comments in your review, you have been serve well and all movers used on your project are very experienced and knowledgeable ( Niko and George with over 25years of experience) having in mind that your move was sizeable and we have used Day 1: 1x Packer and Day 2: 4x Movers and 2x Luton Vans, accidents happen and that is why you was offered comprehensive insurance that you have not accepted in your quote also you have asked us for further discount on the quote.

You have contacted us next day with silly pictures of goods being marked and make big deal of it and we have agreed to fix them when we come to collect boxes even you have not insured your move.

We have also chat with the crew and they said that the your move went well no knowledge of damage have happened or anything wrong.

From your review I have impression that we have ignored your messages this is not true we don’t ignore our clients and support them all the way in the moving process, also you mentioned not genuine Trustpilot reviews that is not true, pure packing and markings on the boxes, walls etc.

Usually we don’t receive a bad feedback our other customers appreciate and value our work more then you do.

Note that i will come in person to collect the boxes and do the repair of your marked furniture from the photos that we already have from Valentina your move manager, also i will discuss with you and find out if above is correct and true and what is it that you need to achieve from this and get it right.

Note that your reviews left on our company have offended our crew and move manager and reflect who you are, we have a respect to all our clients but not the ones that need to take advantage using blame game, you are not welcomed here for any future dealings.


Best Regards,
ILIYA ILIOVSKI
GENERAL MANAGER

Bewertet mit 5 von 5 Sternen

Efficient

Efficient, quick, polite!!

5. März 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Highly Recommend

We had a really great experience with Vertigo! They reassured us along the way, and took stress away from our big move. We received quick email responses and they were always helpful on the phone too. The packing and moving team were friendly and went above and beyond helping us dismantle furniture and take baby gates off the walls. We highly recommend!

26. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

A very easy and stress-free move

We hired Vertigo Transport for our house move back in November and we are so glad we did! We could not fault their service! Boban was our first point of contact, who was really helpful with arranging our quote and very quick to respond to all of our queries.
It was a fairly big move from London down to the south coast, so it could have potentially been very stressful but the removal team, Niko and George, were amazing and made the whole move very easy and stress-free! They were super efficient and took great care with all of our belongings - They went above and beyond and even helped put one of our beds together at the new house! We couldn’t believe how quickly we were packed from one house and unpacked at the other. I can’t recommend them enough! A huge thank you to the team.

9. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

We were recommended Vertigo by a friend…

We were recommended Vertigo by a friend and we're really glad we went ahead an booked a move with them. Despite having a 1 week old baby, they put us as ease, and were friendly and proffessional throughout.

19. Januar 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Perfect

Very professionnal guys. Efficient and fast, they know their job. Everything seem possible for them. Looking for solutions, constructive team. It couldn’t be better.

25. Januar 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Exceptional Moving Experience!

We couldn't be more pleased with the exceptional service they provided. From start to finish, the entire process was seamless and professional.

Niko and Jordan, demonstrated outstanding professionalism and efficiency. They were not only fast but also incredibly careful with handling my belongings, ensuring that everything arrived at my new home in perfect condition. We felt a genuine sense of security knowing that my possessions were in capable hands. They are also very nice and friendly people so the experience in general was positive and enjoyable!

Thank you for making my move stress-free and successful!

6. Januar 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Recommended company and experience

Cant recommend Vertigo enough..Great to deal with and very efficient from the moment i got in touch..
My two removal guys Niko and George were very nice,arrived on time,got straight down to it and were so methodical and fast that they loaded the van in no time..including taking my bed apart..
At the other end they had unloaded,put my bed together and left before i actually arrived so i never got to thank them both in person..
I was dreading the move but thanks to the Vertigo team it turned into a very pleasant and stress free experience..
Thank you all..you were brilliant

5. Januar 2024
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Excellent service from Vertigo

We used Vertigo Transport for moving home from South-West London to Cambridgeshire in late November. Overall, the service provided from Vertigo was excellent - from the initial video call for surveying the amount to move, to moving day itself. On moving day, we received excellent service from the two movers, who efficiently moved everything from our two-bedroom flat to our new property. We were given a professional, thorough and comprehensive service throughout. I would recommend Vertigo Transport Ltd for anyone looking for a moving company, especially if you are relocating over a long distance.

30. November 2023
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

Bewertet mit 5 von 5 Sternen

Seamless move

Seamless move, with great conversation and humor! Great team, nothing but excellent service and I look forward to working with them again on my next move in the new year.

Thank you all.

18. Dezember 2023
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Antwort von Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.

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