VersaTables Bewertungen 

153
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

NO STARS FOR LIARS & THIEVES THAT STOLE OVER $3,800.00 (BAL OF $4500+ ORDER) FOR DESKS & ACCESSORIES NEVER SHIPPED NOR DELIVERED. TO MAKE MATTERS WORSE #AMERICAN #EXPRESS FELL FOR THEIR BS SIN... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ariel provided me with amazing support with my questions on my new Foundry Bench Corner Standing desk. I had questions on the assembly as well as a separate accessories order that I had made and Ariel... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My Versa Desk when I pushed the power button to rise it up, the power went out and it remained in the up position. But due to the extraordinary support from Ms. Ariel Gurrea, we were able to resolve t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have been ordering from Versa Tables for about 4 years now and have ordered well over 100 of their electric stand up desks. Ana Gonzales has been our rep so between her and the quality of their pro... Mehr ansehen

Unternehmensdetails

  1. Büromöbelhändler

Vom Unternehmen geschrieben

VersaTables was founded over 15 years ago and has served over 80,000 satisfied customers to date! As a leader in active office furniture, we specialize in high quality, state-of-the-art furniture for both private and public sectors. We sell directly to end-user companies and consumers, and have the experience in creating purposeful and long-lasting furniture. From urgent furniture needs to specialized project requirements, you can be assured of the most professional, personalized, and prompt service in the industry.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

153 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(153)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The drafting table I bought

The drafting table I bought, was very high quality.
The assembly took about two hours but was not difficult.
It is sturdy and attractive.
The cost was not much different than others I could find online.
The table was delivered by FedEx and that worked out well also.
I highly recommend this table and this company.

3. Februar 2022
Bewertet mit 2 von 5 Sternen

Poor product craftsmanship and assembly instruction manual

Good day, ma'am or sir;

I would like to say, for a $1399.00 product, proposed to support 'professional' drafting/architecture/engineering, there are too many discrepancies for me to give you a good rating.  

First and foremost, your assembly instruction graphics and text were cut off on the (Top, Left, & Right) sides of the paper and appeared to be printed by an adolescent.  I had to guess where the portions of the paper were cut off.  In addition, the graphics, text, and the actual materials were not completely consistent; some holes and parts of the desk were not what they appeared in the drawing nor were they able to install where the graphics indicated.

Secondly, the "Monitor Platform" (24"x31") tabletop was warped and the screws too short, requiring me to go to Lowes to purchase screws of the same thread and long enough to reach through the holes in the metal and then into the bottom screw brackets of the tabletop.

Third, the fabrication of the holes in the "Back Cross Support" and the "Front Cross Support" was not accurately drilled in the correct portion of the left side of the table (when looking at the table from the front).  In addition, the pilot holes in the bottom side of the "Main Platform" were not drilled to support the original installation.  Further, the two "Middle Support Brackets" designated to connect the "Gas Spring Supports" had one of the socket mounts installed on the wrong side of the bracket.  Incidentally, I had to move the (far left) "Middle Support Bracket" to the right by one set of holes, drill new pilot holes, and appropriately mount the "Gas Spring Supports".

Lastly, the "Middle Support Bracket" designated as the left bracket for the drawer was bent to the left.  Additionally, the bracket holes (in the "Front Cross Support") were drilled too close to the right, making the drawer not fit or slide properly into place; The left edge of the drawer impacts the left "Middle Support Bracket".

This product is nowhere near worth the $1399.00.  I will ensure other personnel in my professional arena are aware of the craftsmanship, and lack of attention to detail in this product.  Please have your engineers, fabrication department, graphics designers (for assembly manual), and quality control fix these discrepancies.

Separately, every graphic of the table on the website has a parallel drafting ruler on the table; however, the graphics for the table assembly (the ones that arrived) show no parallel drafting ruler. Consequently, I had to purchase and FedEx ship a parallel rule after the fact. This type of misinformation should be avoided at all costs. Indicating that the ruler "could be installed on the table" versus hiding the notation that it is not included is beyond a shadow of a doubt false advertising, poor professional conduct, and bad business.

Respectfully submitted, 
Teddy Bunnell

21. Januar 2022
VersaTables-Logo

Antwort von VersaTables

Hello Teddy,

Thank you for your review and feedback. We apologize if your experience did not match your expectations; We set a high standard for our products and service. We would appreciate another chance to rectify the issue at hand for you. We will have our team of experts contact you to find the best solution possible.

Best regards,

Versa Products

Bewertet mit 5 von 5 Sternen

Ordered my desk years ago

Ordered my desk years ago, it has been terrific, no problems. Recently went back to add a dual arm to have two monitors and used the chat function , the sales person directed me to exactly what I need, efficiently.

10. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad for business

I placed my order with this company on black Friday, all totals were calculated and paid. I waited for it to ship just to be contacted by them and told that they were going to add an extra $280 shipping fee. They expected me to fill out a sheet of paper with my banking information on it to process the additional costs they were attempting to blindside me with. I will never order from this company again nor recommend them based on my personal experience.

1. Januar 2022
Bewertet mit 1 von 5 Sternen

Terrible customer service!!

For weeks now NO ONE replied to my phone calls or emails about a MISSING PART. I am not in the least pleased with customer service. BOO. If you get a complete table, consider yourself lucky that you won't have to chase them down for a missing part.

3. Dezember 2021
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Antwort von VersaTables

Hello Sandy,

We sincerely apologize if you have not had a splendid shopping experience. We will do everything within our reach to make this right for you. Our team of experts will be in touch with you to have this resolved.

We appreciate your feedback!!!

Bewertet mit 1 von 5 Sternen
VersaTables-Logo

Antwort von VersaTables

Hello Humayun,

Thank you for your feedback and I apologize if you did not have a happy buying experience. Please contact us at the information below, I would love to work with you and provide you with the best service possible.

Thank you

Customer Support
310-353-7100

Bewertet mit 1 von 5 Sternen

Don't buy look elsewhere

Don't buy and look elsewhere for a desk took over a month for them to ship it and plus the customer service is awful. I will tell every person I know never to order from them and also all social media I will be warning customers.

3. Oktober 2021
VersaTables-Logo

Antwort von VersaTables

Hello Brent,

Hope you are doing well. Thank you for bringing this to our attention. I would like to sincerely apologize for the inconvenience and want you to know that we are working tirelessly to get your order shipped out. Our main priority is that you have an excellent shopping experience and we will make this right for you. I have looked into the status of your order and it is scheduled to be delivered on 10/7. Should you have any questions feel free to call us or text us at the number below.

thank you
424-274-7995

Bewertet mit 1 von 5 Sternen

Still waiting for delivery, NO COMMUNICATION from company

I ordered a desk on September 12, and after paying for it, have had pretty much NO communication from the company since. I am posting here in hopes that someone in customer service will notice and let me know when my desk might ship. I have reached out with a couple of phone calls, one of which was transferred from a live person and landed in VM (never returned) and a couple attempts with the bots, both of which got NO response. I would really like to get SOME info about when my desk will ship!

25. September 2021
Bewertung ohne vorherige Einladung
VersaTables-Logo

Antwort von VersaTables

Hello Melanie,

We hope you are having a wonderful day. Thank you for bringing this to our attention. I have looked in to your order and it shows that it was delivered. I apologize for any delays and lack of response. Our main priority is that you have an excellent shopping experience and we will make this right for you.

Should you need any assistance please call or text us at the number below.

424-274-7995

Bewertet mit 1 von 5 Sternen

Never received desk.

It’s been two months. I never received my desk…

14. September 2021
VersaTables-Logo

Antwort von VersaTables

Hello Jay,

Hope you are well. Thank you for letting us know of this issue. I have looked into the status of your order and it shows that it was delivered. I apologize for any and all delays you encountered, our main priority is that you have an excellent shopping experience and we will make this right for you. Should you have any questions feel free to call us or text us at the number below.

thank you
424-274-7995

Bewertet mit 5 von 5 Sternen

Excellent service

30. August 2021
VersaTables-Logo

Antwort von VersaTables

Hi Arturo,

Hope you are well. Thank you for the feedback. We are here if you have any questions and/or need any assistance.

Best regards

Bewertet mit 3 von 5 Sternen

We were very happy with the Versa Desk…

We were very happy with the Versa Desk we ordered, however....shipping was another issue. The desk top came unharmed in it's own box, but the remainder of the pieces came in a separate box came opened and all beat up. Luckily the parts were all there to assemble the desk. I write this mostly so you will be aware of how your shipping company handles your merchandise.

24. August 2021
VersaTables-Logo

Antwort von VersaTables

Hi Shelby,

Hope you are having a wonderful day. Thank you for bringing this to our attention. Would you be able to share some photos of the damaged packages? you may text them to the number below. I would most definitely appreciate that. Please let me know if anything is missing or damaged and I will be more than happy to assist you.

Best regards,
424-274-7995

Bewertet mit 4 von 5 Sternen

All in all a very good purchase

All in all a very good purchase. The customer service and shipping department need to communicate better in order to relay information to us the customer better. There was a period of time where I had to call and myself in order to obtain information because my order has not shipped and was unaware that it had to be made first. Other than that very good purchase would buy again.

23. August 2021
Bewertet mit 1 von 5 Sternen

I am still waiting for my table and/or…

I am still waiting for my table and/or a response to when/if I will receive it. I've tried e-mailing and haven't gotten a response from that either. It would be nice to know if there is a delay or shortage so I can have an idea of weather to ask for a refund so I can shop elsewhere or if I will receive the table anytime soon. Any communication would be appreciated.

22. August 2021
Bewertet mit 5 von 5 Sternen

Great customer Service

Made my purchase and they called me a week later to tell me my desk was on back order. As a result, they upgraded me for no additional charge. The desk arrived a week later and took just a few minutes to unbox. Fits my iMac perfectly. They even called as a follow up, to make sure I was happy with the desk.

21. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst. Experience. Ever

Purchased and received the product only to find out it is not as advertised. It was not compatible with my iMac. Worked with post sales support who advised I need to purchase additional hardware which lead me to 2 weeks of delayed email responses (some un-responded and ignored) and broken promises to call me back (multiple times). In the end, they could not tell me what hardware I need to purchase and to return the product. Adding insult to injury they wanted me to pay to ship it back. Complete failure from beginning to end. Frankly, one of the worst purchases I have ever experienced.

1. April 2021
Bewertung ohne vorherige Einladung

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