VersaTables Bewertungen 

153
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

NO STARS FOR LIARS & THIEVES THAT STOLE OVER $3,800.00 (BAL OF $4500+ ORDER) FOR DESKS & ACCESSORIES NEVER SHIPPED NOR DELIVERED. TO MAKE MATTERS WORSE #AMERICAN #EXPRESS FELL FOR THEIR BS SIN... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ariel provided me with amazing support with my questions on my new Foundry Bench Corner Standing desk. I had questions on the assembly as well as a separate accessories order that I had made and Ariel... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My Versa Desk when I pushed the power button to rise it up, the power went out and it remained in the up position. But due to the extraordinary support from Ms. Ariel Gurrea, we were able to resolve t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have been ordering from Versa Tables for about 4 years now and have ordered well over 100 of their electric stand up desks. Ana Gonzales has been our rep so between her and the quality of their pro... Mehr ansehen

Unternehmensdetails

  1. Büromöbelhändler

Vom Unternehmen geschrieben

VersaTables was founded over 15 years ago and has served over 80,000 satisfied customers to date! As a leader in active office furniture, we specialize in high quality, state-of-the-art furniture for both private and public sectors. We sell directly to end-user companies and consumers, and have the experience in creating purposeful and long-lasting furniture. From urgent furniture needs to specialized project requirements, you can be assured of the most professional, personalized, and prompt service in the industry.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

153 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(153)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ariel was the best

Ariel was the best. He followed up and provided us with details on when the order would arrive.

14. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Service Representative Crystal…

Customer Service Representative Crystal W., was responsive and able to assist me with replacing my 2019 purchased VersaDesk under the Lifetime Warranty. The process was easy to maneuver and she was communicative through out the process. I also really love my VersaDesk, it fits on top of my existing desk and assisted me with resolving my lower back issues. Since working at my VersaDesk I have had zero back issues. I have recommended the desk to several colleagues.

27. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Customer Service

Great Customer Service, Imma Maria just right in and answered my email within minutes and had everything that I needed. Thanks for you help and Service Imma

24. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had an excellent customer service…

I had an excellent customer service experience with Marie. She was very professional, courteous, and replied promptly with any question I had. I would give her a 10/10, A+++

10. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Excellent Customer Service

I had a great customer service experience with Ariel. Our desk had some engineering issues out of the box. Ariel and an engineer worked with us to get a replacement and they even sent an installer to put it together to ensure there no further issues.

Although everyone we spoke with was great, I was especially impressed with how responsive Ariel was and how quickly the entire company worked to get us a replacement. Though we had some hiccups, the desk is well-made and their customer service was top-notch.

17. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I tried to place an order for 26 desks

I tried to place an order for 26 desks. I asked via text, as recommended on the website, for assurance that I could attach more than one component to the desk. One response quickly. I asked another question, no responses. I was told to call if I had further questions. I calledseveral times but no answer. I then emailed three times. No answer. Very glad I did not place a school order for 26 desks here. I would have wasted over $30k on a cmpany that does not care.

12. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Quality product, worth the wait

First, let me say that it was worth the wait and hiccups because this is a very well made product and I expect it will last a lifetime. Arriving without instructions (so heavy it came on a pallet) on a Friday and I was unable to put together. First glitch, but got the instructions emailed to me on Monday. After learning that a piece was improperly mounted and doing Facetime with an engineer who figured it out, I was sent the correct piece and wahla my new split-level Habitat sit/stand desk is up and running. Very pleased with customer service and the product. I think they are growing fast and thus the hiccups.

13. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Support from Ariel Gurrea

I purchased a Versa keyboard arm, hoping to use it with my existing Versa Split-Level Adjustable Computer Table. When the installation instructions didn't seem to match my table's configuration, anticipating a move, I repackaged the unused product expecting a fresh attempt after settling in.
A subsequent effort produced the same frustration, so I contacted Versa Customer Support. Representative Ariel Gurrea, assigned to my case took care of the resolution process patiently and persistently. He followed up with me promptly after each email I sent, ultimately identifying a solution for a return and replacement with a keyboard drawer, a product designed to work with my table. Ariel's professionalism, follow-up and follow-through were stellar! Thanks so much, Ariel and Versa Tables.

9. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lifetime warranty was honored

I had 2 Versa Edison table tops that started warping after 10 years and the current design wouldn't fit so they replaced both tables. The entire process took 3 months but they stood behind their product. Kevin Aguilar was exceptional and went above and beyond to make us happy. Thank you.

15. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Crystal White Is Amazing

Crystal White Is Amazing! This is my second order from VersaTables. The first one went without a hitch. I had a serious attack of inattention when I ordered my second one. I wanted a 72" desk but checked the wrong box. When the 36" desk arrived, I contacted the company expecting to have to buy a whole new one. Instead, Crystal got me a return authorization for the short one, and worked out a great deal on a replacement desk. She basically held my hand (virtually) throughout the whole exercise, making it completely painless. She even arranged for FedEx to come to my house to pick up the return. If Crystal is an example of the quality of people working there, VersaTable has a truly outstanding staff. The desks are easy to assemble (even for a rocket scientist...) and provide a great addition to my home office. With people like Crystal there, I would expect. nothing less than an awesome product. My choice for office furniture!

12. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well-built tables

I ordered 15 Versa tables/parallel bars to use as drafting tables. The tables are well-built and sturdy. Maintenance assembled them and commented on the quality of construction. Two of the fifteen keyboard trays and one privacy panel were missing from the shipment. Randi Moskowitz ordered the parts, and they were received within a few weeks. Very pleased with the professional service as well as the quality of the tables.

8. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Support

Great customer support. Was having some issues with my desk. Contacted customer service and spoke with Anna. She was so patient, I was frustrated because I use my desk for work. Anna did troubleshooting with me, then asked Kevin to help review my situation to make sure they could get my situation fixed asap. Kevin came out made some adjustments to the equipment and now it’s work perfectly. So appreciate Anna and Kevin’s efforts to get me be back up and running.

10. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

So far a terrible experience

So far a terrible experience. And I still have not received my desk, over two months later though their site continues to show 15-18 day shipping. They fail to respond to emails and my calls leave me feeling like I am asking too much. Only to be told that it will ship by the next week. Steer clear until they can get their supply chain fixed in my opinion.

7. Juli 2023
Bewertung ohne vorherige Einladung
VersaTables-Logo

Antwort von VersaTables

Hello Jon,

Thank you for your feedback regarding your experience with Versa Tables so far. I sincerely apologize if it has not been a pleasant buying experience. Rest assure that I am here to help and make things right for you. I'd like to discuss your order further, please contact me at the number below.

Best regards,

Eduardo Silva
424-274-7995

Bewertet mit 1 von 5 Sternen

I think this company is a scam

I think this company is a scam. I purchased a desk but since the initial confirmation I've heard nothing about the status of my order in a month and I've not received any response from the company when I've tried to reach someone to get some answers.

I'm going to try to get my credit card company to charge back.

Update: they reached out to apologize and inform me of a delayed delivery date of mid-June, and offered to refund shipping, stating that someone would reach out about both of those things. We're now past what I consider to be mid-June and have still not heard anything.

A very disappointing experience. Avoid dealing with this company.

24. Mai 2023
Bewertung ohne vorherige Einladung
VersaTables-Logo

Antwort von VersaTables

Hi Wesley,

Thank you for bringing this to my attention. I can assure you that we are a legitimate company and I would like to make this absolutely right for you. We will be in touch with you directly to have this settled.

Warm regards,

Eddie Silva
CS Manager
424-274-7995

Hello,

Thank you for your feedback and bringing this to our attention. We pride ourselves in providing an easy buying experience. I sincerely apologize if we have fallen short from that. I would love to discuss your order status in more depth.

Please reach out to me directly.

Eddie Silva
CS Manager
424-274-7995

Bewertet mit 2 von 5 Sternen

Disappointing Customer Deliverance

My company ordered the desk back in 2021, and it was delivered within a decent time. However, in February 2023, the keyboard's support snapped in half. The two screws were placed in particle board and snapped in half. I emailed all customer contact emails with no reply for a month. I then contacted customer service; they charged $150 for a replacement since I was out of warranty. I completely understand that, but it's been months, and still no product has been delivered. I just contacted again after a month of it being prepared, and Eddie stated that he would be in contact with an update. This communication has been going on since February and May with still no resolution. It's such a disappointing experience since Eddie has been so nice every time I've dealt with him, but enough is enough.

8. Mai 2023
Bewertung ohne vorherige Einladung
VersaTables-Logo

Antwort von VersaTables

Hello Terra,

Thank you for your feedback. My most sincere apologies for any delay and inconvenience we have caused. I would love to have the opportunity to speak to you and ensure that everything has been taken care of for you. Please give me a call at your earliest.

Warm regards

Eddie Silva
CS Manager
424-274-7995

Bewertet mit 5 von 5 Sternen

If you could puree this desk itd become Ambrosia

I recently purchased "Power pros" from Louie, and I am extremely satisfied with my experience. Louie provided outstanding service from start to finish, and I highly recommend him to anyone in need of office furniture.

My experience with Louie was exceptional. His friendly demeanor, promptness, and expertise in recommending the "VersaDesks" made my purchase a breeze. Thank you, Louie, for your outstanding service! Desks are cool too.

14. April 2023
Bewertung ohne vorherige Einladung

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