We had a gang of 4 men here replacing our window's in Bournville Myles Andy Lewis and unfortunately 1 other but can't remember his name From start to finish they were brilliant treated our home... Mehr ansehen
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Das sagen Bewerter
From start to finish, communication with the company was excellent. From the initial contact, surveyor, sales and installation team, everything was communicated well and done to co ordinate with ourse... Mehr ansehen
I just want to briefly describe how very pleased I am with the fabulous, high quality job Omar, Nathan and Jakob have done refurbishing our Victorian sash windows with vacuum double glazed sashes. The... Mehr ansehen
Unternehmen hat geantwortet
Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fensterinstallationsdienst
- auch in
- Fensteranbieter
- Fensterbaubetrieb
- Grundstückspflege
- Hersteller
- Türengeschäft
Vom Unternehmen geschrieben
Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
Ventrolla Sash Window Repair Specialists
Vom Unternehmen geschrieben
- Enjoy a warm draught-free home with a Ventrolla sash window restoration or replacement
- You can strike one more thing off your home improvement ‘To Do’ list with our sash window restoration service. With over 30 years’ experience our local installers will return your sash windows to the beautiful characterful period features they once were and banish draughts, rattles and rot. We offer a free, no obligation survey and quotation and don't employ pressure sales tactics.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.
Kontaktinformationen
Ventrolla House, HG2 8PB, Harrogate, Vereinigtes Königreich
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
4.8
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it was an experience
it was an experience! I cannot fault Jake and Ollie at all, they were absolutely brilliant. But the whole process took WAYYYY longer than promised or expected from the initial confirmation of works. I know this is due to their heavy workload, which says something about them as a company being so busy (which is really good and encouraging in this day and age) but I really wish I'd know when I paid my deposit in July that works wouldn't get started until late January! As I said, Jake and Ollie were amazing and despite it being so cold and wet (Wales you know!) they did their best to make sure I was as comfortable as could be. Worked cleanly, very polite and engaging and all round an absolute pleasure! Windows are lovely too!
20. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Gill Head,
Thank you for your honest review. We’re so pleased to hear that Jake and Ollie provided such a great experience and that you’re happy with your windows. We truly appreciate your patience with the timeline and understand that delays can be frustrating. Your feedback is invaluable, and we’ll take it on board to improve communication in the future.
If you need anything further, please don’t hesitate to reach out.
Best regards,
The Ventrolla Team
The lads from Ventrolla are at my home…
The lads from Ventrolla are at my home this week installing my new windows. I’m so pleased with the work they are doing. It’s so cold and wet outside but nothing stops them. All very polite and considerate and leave my home so tidy I don’t even have to tidy up when they leave. The workmanship is excellent and nothing is too much trouble for the lads.
Andy, Miles, Lewis and George you have done a wonderful job. Thank you so much. You’ve made such a difference
Jackie In Bournville
12. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Jackie Twigg,
Thank you very much for your kind review, we're thrilled to hear how pleased you are with the installation and the team’s hard work. Andy, Miles, Lewis, and George will be delighted to know their efforts made such a difference. We truly appreciate your kind words about their workmanship, professionalism, and attention to detail—especially in these cold and wet conditions. Enjoy your new windows, and thank you for choosing Ventrolla.
Best Regards,
The Ventrolla Team
Absolutely amazing service from start…
Absolutely amazing service from start to finish. Scott and Andy were a pleasure to have in the house and were so tidy we hardly knew the had been! Would definitely recommend Ventrolla if you need window repairs!
17. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Consumer,
We're delighted to hear that you had such a great experience with Scott and Andy. I'll be sure to pass on your kind words to them. If you ever need anything in the future, we'd be happy to help. Enjoy your beautifully restored windows.
Best Regards,
The Ventrolla Team
Windows and door replacement
Excellent service. Replaced a badly fitting door, and installed reproduction double glazed windows. Looks fantastic and the room is much warmer. Would highly recommend.
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear K Murray,
We're so pleased to hear you're happy with your new door and reproduction double-glazed windows. It’s great to know they’ve made a difference in both appearance and warmth. We truly appreciate your recommendation.
Kind Regards,
The Ventrolla team
Great renovation work
Rob, James and Tyler did an amazing job renovating our windows. They were incredibly friendly, efficient and left everything clean and tidy. Very grateful to them to now have beautiful draft proof windows.
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Daniela Krebber,
Thank you so much for your wonderful feedback. We're thrilled to hear that Rob, James, and Tyler made such a positive impact and that you're enjoying your draft-proof windows. We really appreciate your kind words.
Best regards,
The Ventrolla Team
Excellent service
Three new bespoke sash windows were installed by the Glasgow team. The whole process was straightforward and fairly quick too. Allan and Kevin who fitted them were brilliant - punctual, polite, highly efficient and tidied up after themselves. I couldn't ask for more really in terms of service! I have recommended them to a friend also looking for windows.
30. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Ms Thomson,
We’re so pleased to hear you had a great experience with Allan and Kevin! Thank you for your kind words and for recommending us to your friend—it means a lot. If you ever need anything in the future, we’re happy to help.
Best Regards,
The Ventrolla Team
Excellent service
James, Rob and Tyler did an amazing job. Quick, tidy, great work and very helpful. They are obviously highly experienced and I have no hesitation in recommending them.
29. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Kirsty Morgan,
Thank you for your kind review, We’re delighted to hear that James, Rob, and Tyler provided a quick, tidy, and high-quality service. We’ll be sure to pass on your feedback to them – they’ll really appreciate it.
Your recommendation means a lot to us, and we’re grateful for your support. If you ever need anything in the future, don’t hesitate to get in touch.
Best regards,
The Ventrolla Team
Secondary Glazing
Secondary Glazing
Ventrolla are not cheap however their product is top notch, and the delivery processes make them easy to deal with therefore I regard this as good value for money. They deliver exactly what they say and are straightforward and easy to deal with.
Scott and Andrew arrived on time, finished on time, and did an excellent job. The installed windows were fitted with a high finish - they cleaned up after themselves and we don’t need to do any re-decorating. After two days you couldn't tell they’d been in the house - they even re-hung the stair well window curtains for us (very high drop).
22. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Brian Fish,
Thank you so much for taking the time to share your experience with Ventrolla. We’re delighted to hear that you found our product and service to be of high quality and good value for money.
Scott and Andrew will be thrilled to know that their efforts were appreciated, particularly their attention to detail and care in ensuring everything was left spotless. It’s great to hear that the finish met your expectations and that we could make the process as seamless as possible for you.
Thank you again for your kind words, and please don’t hesitate to reach out if you need anything in the future.
Best regards,
The Ventrolla Team
A very satisfied customer
This was the second time we’ve used Ventrolla on our listed house. Rob, James, and Tyler did a super job: tidily, quickly, minimum disruption = very good. The refurbished vertical sliding sashes are perfect. However, the cost is enormous; time will tell if it’s been worth it.
15. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Hi Carol,
Thank you for your feedback and for choosing Ventrolla again for your listed property. We’re delighted to hear that Rob, James, and Tyler provided a great service and that you’re pleased with the refurbished sashes.
Best regards,
The Ventrolla Team
Secondary glazing for a large sash window
Courteous, helpful and knowledgeable staff providing a good product which achieved our objective
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Simon Proffitt,
Thank you for your wonderful feedback. We’re so glad to hear that our team could help achieve your objective and provide a product that met your needs. If you ever need anything else, we’re here to help.
Thanks,
The Ventrolla Team
Met expectations but expensive
The installer, Karl was very considerate of our needs and routine and always left the workplace clean amd tidy. He also spotted a defect in one of the replacement windows and this was replaced quickly.
The replacement windows are well made and time will tell whether they meet their expectations wrt insulation and longevity.
Overall the work has beeen completed as expected given the high price being charged
13. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Mr Lodge,
Thank you for your thoughtful feedback. We’re pleased to hear that Karl provided considerate and tidy service and acted promptly to address the defect in one of the windows. It’s great to know you’re happy with the overall quality of the replacement windows, and we trust they’ll meet your expectations for insulation and durability over time. Should you have any questions or need further assistance, please don’t hesitate to reach out.
Best Regards,
The Ventrolla Team
Never responded to a recent enquiry
Never responded to a recent enquiry to quote to replace some windows and previously when I asked for a written quote on another property it was never done and the person who called me just wanted to do everything over the phone....Lazy! A pity as the product looks good but lacking in customer service. First impression, last impression!
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Leo,
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We value your input and will review your concerns thoroughly. A member of our team will be in touch shortly to discuss this further and address your enquiry.
Best Regards,
The Ventrolla Team
Friendly and professional service
We had our windows fitted through a housing association. The windows are absolutely beautiful and give our flat a new lease of life! They're stylish, modern and block out day to day sounds.
Simon, Rob, James and Tyler delivered a friendly and professional service. Thank you so much
15. März 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Emily,
We are very happy to hear you are satisfied with your new widows and that they’ve brought a fresh look and feel to your home. It’s fantastic that Simon, Rob, James, and Tyler provided such a friendly and professional service. We’ll be sure to pass on your kind words to them.
Kind Regards,
The Ventrolla Team
Repair to sash window
Very impressed with the whole experience. Very prompt response and professional in all respects. I had a sash window repaired and draught proofed. Derek was very helpful and carried out the work with minimal disruption. All rubbish was removed. Very positive experience.
13. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Linda Marsh,
We’re delighted to hear you were impressed with your experience and that Derek’s work met your expectations. Ensuring prompt, professional service with minimal disruption is our priority, so it’s wonderful to know we delivered. We truly appreciate your feedback and look forward to assisting you in the future.
Best Regards,
The Ventrolla Team
Draughtproofing casement windows
The work, which was all beautifully done, involved installation of 3 newly made casements in one window and draught proofing of 2 other windows all in an elderly listed house. It had to be good and was. Not a bit of rot escaped the notice of the team and all was remedied with patience and good humour. The team of James, Rob and Tyler were a pleasure to have around and very efficient.
5. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Rosemary,
Thank you so much for your fantastic review. We're so glad to hear that you're pleased with the work, especially given the challenges of working on an elderly listed house. It’s wonderful to know that James, Rob, and Tyler provided such excellent service, combining patience, efficiency, and a positive attitude.
We truly appreciate your trust in us and are thrilled to have met your expectations. If you need any further assistance, please don’t hesitate to reach out.
Regards,
The Ventrolla Team
Confidence is high with this company
We are delighted with the sash double glazed window that was installed in an existing box frame. The company is efficient, easy to contact, pleasant to deal with and provided good prompt response to our queries. Their goal in achieving a very happy customer was achieved when they sent Rob, an excellent experienced fitter, to finish a couple of snags. We have every confidence in using this company again should we decide to proceed with the rest of the windows.
19. November 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Sue,
Thank you so much for your kind feedback. We’re thrilled to hear that you’re delighted with the sash double glazed window and that the installation process went smoothly. It’s great to know that our team, particularly Rob, helped address the snags and ensured you were completely satisfied.
Kind Regards,
The Ventrolla Team
New doors
New doors, new home! Gosh, the thought of having to go through all of the rigmoral to get this organised was quite daunting, however, I needn’t have worried! With the help of Simon and Paul on the paperwork, Emma, Jennie and Tom on scheduling and invoicing, and James Rob and Tyler on the fitting and snagging I’m so pleased with the outcome. The doors open perfectly (better than before!) and are draft proofed to within and inch of their lives! Leaving the house gorgeously toasty in this freezing weather. I really wasn’t looking forward to having all this done, but the guys were very friendly and professional. Did a great job of problem solving, and left the place cleaner than they found it! Thank you so much team! This is the second time I have used Ventrolla, having had Toby fit the system in our windows previously and I am absolutely thrilled with the results! I will definitely be calling on Ventrolla should I need a similar service in future! Great job team!
29. November 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear LP,
Thank you so much for your wonderful feedback. We’re delighted to hear that you’re thrilled with your new doors and the overall experience. It’s great to know that our team, from paperwork to fitting, made the process smoother than expected. We truly appreciate your trust in us, and we’ll be sure to pass on your kind words to Simon, Paul, Emma, Jennie, Tom, James, Rob, and Tyler.
We look forward to working with you again in the future.
Best regards,
The Ventrolla Team
The Ventrolla installation guys
The Ventrolla installation guys, Eddie and Dereck were very good. Efficient and effective they installed our windows and did a great job. They arrived on time worked hard were polite and very helpful.
28. November 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Peter,
We’re delighted to hear that Eddie and Dereck impressed you with their professionalism and hard work. Your feedback means a lot to us, and we’re thrilled you’re happy with the results. If you need anything in the future, please don’t hesitate to reach out
Best Regards,
The Ventrolla Team
Great windows and excellent work
Ventrolla are great to deal with. Their work is very good quality and our team (Carl Bentley and Mark) were excellent workers and very friendly and helpful).
20. November 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Lynne,
Thank you for your fantastic feedback. We’re so glad to hear that you were pleased with the quality of our work and that Carl and Mark provided excellent service. We’ll be sure to pass on your kind words to them.
If you need any further assistance, feel free to reach out.
Best regards,
The Ventrolla Team
I thorough recommend Ventrolla in Bristol
Despite wet weather Rob, Ty and James were efficient, tidy and thorough. I can't thank them enough for replacing the rotten wood of my old windows. I thoroughly recommend Ventrolla.
28. November 2024
Bewertung ohne vorherige Einladung
Antwort von Ventrolla
Dear Mary,
Thank you so much for your kind words. We're thrilled to hear that Rob, Ty, and James provided such great service, even in the wet weather. It’s wonderful to know you’re happy with the replacement of your windows, and we truly appreciate your recommendation.
If you need anything else in the future, don’t hesitate to reach out.
Best regards,
The Ventrolla Team
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