Vanstation Bewertungen 

317
•
TrustScore 3 von 5

2.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Pleasant visit with my Father. Purchased a lovely ford escort van at the hands of polite and professional staff. Great environment good customer service. Regards Zain

Bewertet mit 1 von 5 Sternen

Avoid! Bought a mercedes vito 2020 saying everything is in the back of it, just timing chain need sorting. When the van was delivered and mechanic checked it: no clutch pedal, no brakes, no fluid, mis... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service from start to finish. Saw an ad on Ebay on Saturday evening, dropped a message to them, not expecting a response until Monday, nope replied within an hour. Had various messages back & f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

AVOID this company.Bought a Transit custom to find out the DPF had been gutted out of it.Spoke to them and they immediately offered £400 which the van probably was £600 over priced but it was my choic... Mehr ansehen

Unternehmensdetails

  1. Fahrzeughändler

Vom Unternehmen geschrieben

Discover an Affordable and Efficient Solution for Trade Customers at Vanstation Looking for a reliable source to meet your trade vehicle needs? Vanstation has the perfect solution for you. Unlike other platforms, we exclusively cater to trade customers, ensuring that your specific requirements are met. At Vanstation, we prioritize transparency and quality. Each van undergoes a comprehensive mechanical appraisal to guarantee its condition and reliability. We understand the importance of peace of mind when dealing with used vehicles, which is why our meticulous inspection process ensures that you receive only top-quality vans. Choose from our five featured categories tailored to trade customers: Non-Runner, Runner, Small Vans, Medium Vans, and Large Vans. With Vanstation, you can rest assured that your business needs will be met with precision. We value your time and understand the urgency of your business operations. That's why we offer same-day delivery, ensuring that you swiftly acquire the vans you require. No more waiting for weeks to receive your purchase – our commitment to efficiency keeps your business moving forward. Please share your experience with Vanstation. Your feedback is invaluable to us as we strive to continually improve our services for trade customers like you.


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

317 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.9

Alle Bewertungen

(317)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Popped down on Saturday

Popped down on Saturday, after my van blew up and brought a Sprinter with a full mechanical report for free, was alot quicker and easier then other companies I've dealt with I'm the past - thanks again vanstation team!

16. März 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Hello Arjun, we're sorry to hear about your previous van but thrilled we could help you quickly find a Sprinter to meet your needs! Thank you for sharing your positive experience with our mechanical report service and the speedy process. It’s our pleasure to assist. Thank you for choosing us, and we hope to see you again in the future!

Bewertet mit 5 von 5 Sternen

Very professional and easy to deal…

Very professional and easy to deal with. Would highly recommend this business, customer service is top notch, great deals and a trust worthy company.

15. März 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Hello Kaleigh, thank you for your wonderful review! We're so pleased to hear you found our team professional and easy to deal with. Your recommendation means a lot to us, and we're happy you found our customer service and deals to your satisfaction. Trust is key, and we're glad you found a trustworthy experience with us. Looking forward to serving you again!

Bewertet mit 5 von 5 Sternen

Happy 😃 with my new van big shout out…

Happy 😃 with my new van big shout out to the van station team for looking after me once again

11. März 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Hi Shane, a big thank you from all of us at Vanstation for your shout out. It's our pleasure to look after you, and we're thrilled to have had the opportunity to do so again. Enjoy your new ride, and don't hesitate to reach out for any more of your van needs!

Warmly, The Vanstation Team

Bewertet mit 1 von 5 Sternen

Disorganized company

So my partner was in contact with the team from Vastation regarding a pick-up they had advertised on Facebook. He checked with them during the week to see if it was still there and we told them we come see it on Saturday. We drove 5 hours from Scotland to view this pickup. So we arrived at a yard filled with all sorts of vans/jeeps etc and a pretty showroom with glass windows, and coffee/hot chocolate drinks for customers. We were met by a guy who brought us in and looked up on the computer about the pickup.

Now this is where the disorganization comes in. He told us he didn't know how we had seen the pickup yet as they only got it in and didn't have it priced up but I showed him the advert on their website. Next it was the pick-up was in the garage in the other yard. He went to get his boss who said there had been a mix-up and he would try to sort it (mind he was walking around the showroom in Nike flip-flops and socks). He told us that there had been issues with staff earlier in the week and the jeep was sold back in January with a blown turbo. He rambled on about some story about dodgy staff and suspending them earlier that week and also mentioned reviews online which to me was slightly strange. Why would you mention the reviews you can see there are a lot of negative reviews here which are true! None of the staff seemed to know about the pickup, he went asking all of them in front of us. At least if you're going to make a story up about something at least make sure your team is on the same page.

It is a couple of weeks on and the pickup is still being advertised on their website. DS15 OFD - single cab. Just be aware of this in case anyone is looking to travel.

The staff was nice but honestly boosting about selling 500 vans every month to every customer is a bit much and the staff they have going around in full tracksuits should be a warning sign, you are supposed to be profesional. Just a disorganized company that doesn't have any idea what is their stock is or sticks to one story. It bit like young men playing shop.

24. Februar 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Thank you for sharing your recent experience at VanStation.

We understand your observations regarding our team’s appearance and the overall atmosphere at our yard. As a busy trade sale business, our focus is on offering a wide range of vehicles at competitive prices, and we’re always looking for ways to balance professionalism with a comfortable environment for our customers.

Concerning the vehicle still being advertised, we're investigating this matter to prevent similar issues. We’re committed to enhancing our processes and appreciate your patience as we make improvements.

We understand the effort it takes to travel a significant distance to view a vehicle, and we are looking into how we can better support our customers in verifying vehicle availability before making such journeys.

We’d be grateful for the opportunity to discuss how we can address your concerns directly and assist you further. Please feel free to get in touch.

Bewertet mit 4 von 5 Sternen

VW CADDY MAXI PURCHASE

Purchased a Caddy Maxi for my grandad who still needed to get around and needed something automatic and the over the phone service as they had the 68 plate caddy in stock and the body work and mechanical standard of the vechile was has yet to let me down 2 week later. only let down was the inperson service due to them being quite busy with other customers meaning it took a little longer to get signed off and sent out however once i was seen to i felt welcomed and appropriatly and was happy to answer any of my additional questions.

20. Februar 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Thank you very much for sharing your experience with us on Trustpilot. We are delighted to hear that the Caddy Maxi you purchased for your grandad has been performing to your satisfaction without any issues regarding its body work and mechanical standards two weeks post-purchase. It's great to know it's serving the purpose it was intended for, especially in providing the necessary automatic functionality for your grandad's mobility needs.

Thank you once again for your feedback. It's invaluable in helping us improve our service and ensure we can manage busy times more

Bewertet mit 4 von 5 Sternen

Had a great experience with Monty

Had a great experience with Monty. Got me a lovely little VW caddy at a great price. Explained to me the issues with it and was completely open and transparent. Only problem that I had is that it took me about 2 hours to choose my van due to the large amount of stock they have.

5. März 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Thank you for taking the time to leave us a review. We're thrilled to hear about your great experience with Monty and that you found a VW Caddy which met your needs at a wonderful price. Transparency is a key value for us, so it's reassuring to know that our team were able to clearly explain the vehicle's condition to you, ensuring you made an informed decision.

Thank you again for your valuable feedback. Rest assured, we're continuously working on ways to streamline the decision-making process for our customers, ensuring a balance between variety and an efficient, enjoyable experience.

Bewertet mit 5 von 5 Sternen

Great service

Saw a Nissan Elgrand on sale for a decent price with all the bells and whistles.
Spoke to them on the phone, quick and simple, had it delivered next day.
Easy as you like

5. März 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Thank you so much for your positive review! We're delighted to hear that you had a great service experience with us, from spotting the Nissan Elgrand with all its features to the swift and easy communication over the phone, culminating in the next-day delivery of your vehicle. It's wonderful to know that we could make the process as straightforward and hassle-free as possible for you.

Your satisfaction is our top priority, and feedback like yours truly makes our day. Enjoy all the bells and whistles on your Nissan Elgrand, and should you need any more assistance or have any queries in the future, we're just a phone call away.

Bewertet mit 5 von 5 Sternen

Time has come to tell people about…

Time has come to tell people about vanstation...
I have indirectly worked with vanstation for a few years now as I have worked on 8 vans for friends building interiors rust removal, insulation install etc.
All the vans have been as described and as in the pictures, but why stop there ask questions and the team are happy to help.
I have just brought my van off them over the phone, I have studied the pictures watched the walk through taken screen shots viewed those and asked questions with fast replies, answer's and back up pictures to show what we are on about..

What more can you ask for?

The team at vanstation in the dealings I have had with them have been honest upfront & great communication response times..

Well done keep up the good work, I will see you with my delivery on the requested date... 👍🏼

5. März 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Thank you so much for taking the time to share your experiences, Mike. Your continued support and trust in vanstation over the years mean a great deal to us.

We're eagerly looking forward to delivering your van on the agreed date and are confident it will serve you well. Your endorsement of our work motivates us to keep up these standards and even surpass them wherever possible.

Thank you once again, Mike, for your loyalty and trust in vanstation. We're here for any needs or questions you might have in the future and look forward to continuing this journey with you. Happy driving!

Bewertet mit 1 von 5 Sternen

scammers do not touch with a barge pole

KEEP WELL AWAY IF YOU VALUE YOUR MONEY Bought a vehicle from these crooks to transport my mobility scooter .they took my money robbed me for a dud and laughed at me when i eventually got to speak to there awful manager Monty who told me they were not interested and put the phone down . £4500 out of pocket and left with a piece of scap.

1. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy anything from this company!

Do not buy anything from this company!
Delivered my Nissan primastar on a trailer, with no starter motor, hardly any working lights. 50% handbrake effectiveness. Blue smoke coming from the exhaust. The delivery drivers couldn't get away quickly enough when the van was on the ground. I was left with no way other than to have it towed to a relative's house so that I could decide what to do with it. If I could swear I would on this review, they are total rubbish.

12. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stay clear

Stay clear of these. Fake decripsions! all lies to get you to part with your money.

9. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Could not of been more unhelpful on…

Could not of been more unhelpful on Facebook. Refused to measure the length of a van?! Told me to look online, I told them the details were not there as it was a luton style.

So strange, is they can't give customer service before selling a van, good luck after.

7. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great honest company.

I bought a Toyota Hiace of these guys for a fair price - 2 years on I am back looking to buy another after having 0 issues. The lads are very accommodating and half the sausages leaving negative reviews fail to do any sort of research or even read the description. They are up front with any issues the van may have and the vans are hpi checked prior to sale. It’s even in the advert! Would 100% recommend van station to anyone. Take into account the vans are trade sale - if you want a show room condition van go and pay showroom prices. The red/amber/green system they have is great and the vans are priced fair.

4. Februar 2024
Bewertung ohne vorherige Einladung
Vanstation-Logo

Antwort von Vanstation

Thank you so much for your kind review! We're thrilled to hear about your positive experience with your Toyota Hiace purchase from us two years ago, and it's wonderful to welcome you back as you look for another vehicle.

Happy motoring, and here's to many more years of smooth driving with your vans from vanstation!

Bewertet mit 1 von 5 Sternen

SMALL CLAIMS COURT TO GET MONEY BACK

SMALL CLAIMS COURT TO GET MONEY BACK!
Brought a van from them was miss sold tried to get in contact to sort but was ignored.
Google small claims court through government pay roughly £50/£80 fill it all out online and let it run the process,
Keep all evidence as might be required.

8. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sold me a broken van

Sold me a van. It came and stared to overheat within 4 miles. Absolutely disgrace as they’re refusing to help and it looks like loads have the same problem. They turn reviews off on Google and can’t let you leave feedback on eBay. SCAMMERS STAY AWAY

21. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ABSOLUTLEY USLESS

ABSOLUTLEY USLESS . CON MEN .. BEWARE DO NOT BUY FROM THEM .SOLD VAN TO US ALL CLEAR WHEN IT ARRIVED IT SHOWS AS WRITTEN OFF AND ON HPI REGISTER ..

5. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought my van with a knocking engine

Bought my van with a knocking engine, that's fine. Potential new engine!!!
I bought a new engine had it fitted all good...
I go check the mot and no van? Not known or seen.
Sk my mate is a very good mechanic and mot inspector so ask him!
He tells me it was marked as destroyed in November 23, but I bought it in Sept 23 how is that possible...
Anyway van is fixed and ready for work and it's ruined. Multiple emails and calls to Vanstation they don't give a flying fu**!!!!! Not interested had the money and jog on is the attitude. So I've instructed my solicitor to go to town on this...
Avoid these sharks......
So bloody unfair.😔

5. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dont buy from Vanstation over price …

I bought from vanstation in the past and since they changed representative a guy name Jamie was rude and the main reason I would never buy from them again he has no customer relation I would take my business elsewhere and from some of these comments people have left in here they are too, vanstation due to that so call manager Jamie you lost thousands of pounds in business.

12. Januar 2024
Bewertung ohne vorherige Einladung

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