Vacationcare Limited Bewertungen 

Firstly, once we arrived I was told to pay an extra £10 on top of what I'd already paid for drop off at the airport. Another couple were in the transfer also who had also paid the same, the drop off price at the airport is £6.

Had to leave my car keys which felt a bit strange as its a multi storey car park so why would they need my keys?

When returning, we were picked up within 20 mins with 2 other couples. When we got to the car park my car was in a different bay, and in a different position (I had reverse parked) and the front window was down.
Looking back I should've looked at the journey calculator on my dash to see how many miles the 'last journey' was.

The driver was talking to a colleague in the front of the van en route back to the car park, mentioning another colleague had picked some customers up in a VW Golf, from what I could see they only used vans to transport us... This golf was probably a customer's car!

Would not trust these people one bit, will not park here again!

😡Absolutely Shocking service from this company, told to pay a extra £10 for drop off at M/C airport on top of tariff. Vehicle’s filthy dirty old Ford Transit,4 miles put on the speedometer,multi storey car park dirty with most of the lighting missing. Don’t use this ripoff company Disgrace.
APH Brilliant Sevice 5 minutes away

Absolutely appalling

Avoid at all costs ! Terrible customer service , the guy who dropped my car off on my return would not listen to me & very unprofessional
Left my car in a disabled B parking spot & went to drop another car off . I waited over 30 mins for him to come back with my car keys . Who does that ? Then we had to pay to get out of the parking lot ! No apology nothing . 😞

I usually take online reviews with a pinch of salt, but really - one star doesn’t do it justice. This company, it’s owner and the people who work for him are so rubbish that I would urge anyone to avoid Vacationcare at all costs.

I booked for a Meet and Greet and upon dropping off our car we were left waiting almost an hour (nearly missing our flight)!

The person at the end of the phone was rude, continuously made customer-blaming excuses and was almost shouting at me.

For both dropping off and picking up I was told several times that the driver was on their way, and when I called back after waiting 15-20 mins, was told again that they’re on their way. When the driver finally arrived, there was no apology whatsoever, just excuses.

Inspecting our car after our flight back, the dashcam had been unplugged, and the interior stank of old smoke - neither me or my husband smoke. We’d been waiting almost an hour and finally our car was given back to us at 23.15 - we were shattered after our flight and felt unsafe driving back after waiting for such a long time.

Called up a day later to complain and was met with the owner who basically called me a liar and said that they’re hardly ever busy?? Really. Also said that they unplug the dashcam out of safety - b/s!

DO NOT USE THIS COMPANY. Spend your money on a better service provider.

Outstanding service provided by Tony and tbag! Great guys, taken to the airport as soon as we dropped our car off and picked up as soon as we called to let them know we were outside the terminal. Great sense of humour tony had us pissing ourselves!

Difficult pick up due to storms, dreadful service. Avoid at all costs!!!
We were told to wait in car park at midnight. Despite arriving as expected and time stated we waited over 40 mins to be collected however when the second bus (put on to get us) turned up only had space for 3 even though there was 5 of us 3 kids)
On return to the car was it parked too close to the next car when we picked up (1am by this time!), the next morning we noticed the wing mirror casing had been cracked beyond repair. On emailing the owner not only was he rude but refused to admit liability.
Parked here many time before but was taken over in October 21. Will now pay the extra and park in the airport! Do not leave your prized possession or kids in their care!!

The drop off was fine on the way but on the way back we called the company to explain we were outside waiting 50 minutes later still no minibus so i called again to be rudely spoken to on the phone! When the mini bus finally turned up it was full with people smoking in the back! Wouldn’t recommend.

Used Vacation Care Parking for the first time mid February 2022. Booked online, arrived 3am, parked my car and promptly transferred by minibus to M/C T3. Return journey, got lucky, minibus actually waiting outside terminal for us. Employees polite and courteous. To be honest it couldn’t have been a better experience. We booked them because the price of a weeks parking was competitive but that certainly didn’t mean a drop in standards. I don’t write many reviews, usually can’t be bothered, but credit where credit is due. Too marks. Thank you. We will use again without hesitation.

I wouldn’t trust this car parking provider, I left a pair of trainers which were swapped/stolen for an old tatty pair, who on earth steals trainers in the 21st century. Untrustworthy and totally unreliable….steer clear unless you want any of your items stolen.

Thank you for your customer support and service. The lady I spoke to over the phone when I booked, the gentleman that picked up our car from the terminal and the gentleman who picked us up from the airport all deserve congratulations.

We have had negative experiences before and you have been recommended to us at a time that was very close to our flight. I called to ask a few questions and ensure there would be no delays in dropping off our car, as we would have very limited time to get to the airport. I eventually booked (at a really good price) the meet and greet service to save time, and on our way back, we returned with friends who booked the park and ride, so we thought we would go back together with them to pick our car up. There was absolutely no disruption to our trip, we only had to wait for a few minutes time both for our car to be collected and to be picked up on our return. We noticed no damage or abuse of any kind to our car, as with complains for other car parks across the country. We hugely appreciate the last minute arrangements through the phone, the quick booking process, and the no-hassle service overall. We will be back.

Great friendly service. Very funny staff.
Disco Dave picked us at at 01.45 and was funny, chatty and took us back to our car.
Cars undercover which is a bonus in the winter.
Would recommend and will use again 👍🏻👍🏻

Fantastic company very caring
Especially the driver (Disco Dave) he couldn’t do enough to make our experience safe
We will be back Paula & busman bryan

Excellent service. Called 15 minutes before arriving at the airport and the driver was at the terminal waiting for my family and I before we arrived. Driver helped get our luggage out of the vehicle and directed us to the check in desk. This is under new management and is a family run business from start to finish. Called them after collecting luggage and clearing customs and the driver was with us in less than 10 minutes. He had the car warmed up and ready to go. Driver once again helped to put out luggage in the car and wished us a safe journey home. Brilliant service, would highly recommend and will be using again.

Fantastic service ! we brought our car into the parking lot , it was extremely secure with multiple cameras all over and gate is all ways locked , amazing ! Disco Dave took us to the airport and picked us up in no time what so ever . We will definitely be using this parking lot again .

Excellent service extremely quick pick up from an extremely cold Manchester airport by disco Dave. Definitely recommend and will be using them again.

Not sure what's going on, but my partner and I have tried to cancel the booking using customer service number, as well as email Vacationcare directly and no ones could help us with the query, sending us back to email the company. Due to lack of response, I've opened the case through PayPal against Vacationcare to get my refund sorted, but still waiting for response.

Was due to fly 19th Dec- had always used JetParks so was a little unsure about VacationCare Skyparks at Manchester. Having read some reviews & Google my concerns were heightened I dropped them an email to which I received a prompt reassuring reply.
We arrived , the guys were helpful & professional (despite their appearance - a uniform perhaps?) and I had no concerns regarding leaving my car.
After an hour & half at the airport & unable to check in & board (COVID related) I rang & the guys promptly returned to transfer us back to pick up our vehicle. On contacting the booking agent we also were refunded 50% of our charge- so ThankYou !
I would definitely use VacationCare SkyPark Wythenshawe again and recommend them to friends and family.

We booked pretty last minute and this was the only reasonably priced car parking. Driving the the drop off point using the postcode provided seemed a bit odd as we were driving past the airport. We called to say we'd be a bit late and the lady who answered gave us very clear directions. Car was dropped off and our bags moved into another vehicle and we were taken to the airport. On arrival back we called once we had our bags and were through customs and were picked up in about 10 minutes. My only slight criticism is the vehicle to drop us off smelled smokey, but the driver didn't smoke whilst driving us so I could deal with it. We will use them again. (Oct 2021)

I left my car here on Saturday only until Sunday but i have to say the service we received was second to non, the guys who work there were exceptional, professional, friendly and on the ball. we didn't wait 2 mins to be taken the airport and they was there withing 5 mins of us calling them when we landed. Our car was well looked after and i will be using these guys again without a shadow of a doubt. Thank you for everything :-)