Very unprofessional run by a young lad who's parent bought the business for him. Generally young staff with poor customer service. One of the female staff is regularly seen driving round hoole using... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They have recently changed their name to Dwell Estate Agent under same management and staff. I was a tenant lived in a property for 5 years, and I was asked to move out by section 21 and after I mov... Mehr ansehen
I don't understand why people use high street agents anymore specially as they just list properties on right move and zoopla and sit down and wait for tenants to contact them. So don't waste your... Mehr ansehen
Tough and heartbreaking story on BBC news, 6pm Tuesday 15th November. I lived with similar conditions - white rot around the sink - the most precious area for food prep. After repeated reque... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
19 Charles Street Hoole Chester CH2 3AY, Vereinigtes Königreich
- 01244 886 636
- info@urbansaleandlet.co.uk
- www.urban.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Always at the end of the phone to help …
Always at the end of the phone to help and advise through the whole process... fantastic
Letting my Apartment
I was utterly amazed at the efficiency and close communication of the staff at Urban with myself. I have never had dealings with an on-line letting/sales agent before. As far as I am concerned they exceeded any expectations that I had. Up to the minute texts of people interested in my property and a performance indicator off all those who viewed on the major websites. I was completely taken aback by their incredible dedication to ensure the best service possible. I would highly recommend them to anyone without reservation! I will certainly use them again. I saved so much money. It's Urban all the way for me. I will never ever use a High Street Estate agent again as I have done in the past.
I am very grateful for the outstanding service which Urban provide.
pleased customer
We were guided proficiently through the initial stages and then continued to experience pleasant contact, help and support,throughout, until our sale was completed.
Very responsive!
I rented my flat out through Urban.co.uk . While there are many online estate agents in the market, I chose Urban as they are highly rated by both the industry and customers. I initially listed my flat before Christmas and it was a bit of a slow starter. During that period Urban supported me by doing a rental comparison/analysis to ensure I was asking market rent and reviewed my ad to give advice on how to make it more marketable. Once I had selected a suitable tenant, they were on hand to help with referencing the proposed tenants and making sure I complied with the new 'right to rent' obligations. I liked their 'chat' feature on their website as sometimes I just had a quick question and it wasn't convenient to call. Overall, my experience with Urban was very positive and I like how responsive they were and were always on hand to help with my (many!!) queries. Thanks Urban (especially to Olivia, Ollie and Daniel), I will be using you again. I have already recommended Urban to a friend who has also instructed them on his rental.
The way forward....
I would not go back to the old way of estate agents. I found this process much more efficient. You can edit your descriptions change photographs yourself etc and they are changed on rightmove a couple of hours later. You can have immediate communication to speak to potential buyers etc - it really speeds up the whole process.
Urban were very polite, professional and always there to help. I will use them again in the future.
Brilliant service
Fantastic customer support. Would highly recommend urban lettings
Easy
Very easy symstem , but the power of rightmove is what worked well .
Efficient, affable service
I would recommend Urban to any landlord who wants a quick and efficient service. The communication is very easy, the advice comprehensive.
Great service. Good communication. Very effective.
We used Urban because of their excellent online reviews and competitive pricing. There's always a bit of uncertaintity and skeptism about new ways of working, particularily if you've not moved house in years. But Urban were excellent and we really didn't notice any difference between the level of service we received from Urban or our seller's estate agent, who were equally as effective. What trumps traditional agents are the fees, Urban's are considerably lower. We had STC within 12 weeks of marketing the property and had the flexibility to arrange viewings, take photos, and set our house price. Overall, great quality, service and communication. Oliver was particularly helpful! Thanks again!
urban
Good company. Easy to get hold of on phone. Help with all queries. Adaptable helpful for clients requests. Efficient. well pleased
Excellent!!!
Very h elpful and quick to respond. Definitely recommend.
very happy with urban, V helpful & professional
Would recommend, very helpful, references reasonably priced for the tenants. Service was efficient & our flat was advertised quickly & refs returned very quickly. inc right to rent docs. No problems, fair price for a good service. Thank you Urban
I can't understand why anybody woul …
I can't understand why anybody would use a high street agent anymore. Urban do an excellent job for a fraction of the price, they are efficient, polite and have great customer service. I intend to use them again in the future and wouldn't hesitate to recommend them.
Good website, well organized and effective
Very good customer service. It did, however, take almost a year to sell my house.
Very good customer service. It did, however, take almost a year to sell my House.
Very impressed!
We used Urban after a friend recommended them. We were very impressed. The whole process was straightforward and the staff were extremely helpful and contactable. Would definitely recommend!
Great
Flexible services, recieved more feedback and interaction than from all 4 other real estate agents combined
Excellent customer service
This is the second house we have advertised with Urban - the first one sold very quickly following a long and protracted non sale with a high street estate agent. Unfortunately the opposite was true for the second property - it was advertised for four plus months with Urban - 15 viewings! - no offers so we changed to a high street estate agent and sold within the week! I think this was because it was a bungalow and possibly Internet selling for that particular market is not appropriate. Throughout all our dealings with Urban I cannot fault their service - they return calls promptly and deal with all requests in a timely manner - Thank you Urban, in this day and age customer service is often not great but yours is amazing 👍🏻
Superb, thank you so much for your service!
So pleased this company is providing the service it does.
Thank you!
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