Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered two cylinder locks from UPVCStore which arrived promptly. I reported an issue with one of the locks to which they responded immediately and sent a replacement. I would say that my experience... Mehr ansehen
Don’t use them -time wasters I have been charged for priority tracked delivery and after I called them lady said it will take another week to investigate and send it over
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
....
Kontaktinformationen
Vereinigtes Königreich
- www.upvc-store.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent , friendly service
I ordered a new APECS lock cylinder from UPVC Store just over a week ago with some extra keys. I made an error on the order and Joe was very helpful in sorting it out. The new cylinder arrived next day, was fitted and the key registered with APECS with a secure PIN. This week, I ordered four more cylinders keyed alike to the original. Again, Joe was very helpful in sorting this out. The locks and keys are made to order by APECS and shipped out directly. I received a phone call from APECS requesting my secure PIN to authorise the making of the new locks, so their system really works! New locks arrived next day and work perfectly with the original keys. Top quality products from APECS and first rate service from UPVC Store. Highly recommended and I will definitely return for future cylinders/keys.
Exactly what was required repaired …
Exactly what was required repaired handle fault, good delivery
First time using this company and I am…
First time using this company and I am so very pleased to say it has been a positive and good experience. Joe Edwards helped my brother and I get some Yale locks which were out of stock till March he kindly offered us APEC ones with the same specifications at no extra cost which was accepted as we needed the new locks. Even better the delivery was super fast and everything was as it should be. So extremely grateful to Joe for all his time and help and support. Highly recommended and have told friends and family members. Buy with confidence for an efficient quick service for quality locks. Thank you.
Postage Rip Off
Absolute rip off when it comes to postage charges. Charged £15.99 for Royal Mail 24 Next Day Delivery and the item was sent using the cheapest of the cheap delivery companies EVRI, and item was not delivered on time, in fact still not delivered.
This was sold as Royal Mail delivery and I will be looking into this further as potential fraud.

Antwort von UPVCSTORE LTD
I received my tilt and turn handle…
I received my tilt and turn handle which worked perfectly and was great quality but one of the little caps was deformed - Really a cosmetic issue but a bit pesty. I contacted the company and can say their service was absolutely spectacular, from start to finish. They were so quick, efficient and professional answering my query and arranging to get the part to me all within less than 36hrs. Wouldn’t hesitate to recommend - if only every company was this good!
Arrived on time and product worked well!
Quality of the products and the quickness of supply are 2nd to none 😉
Found the site on Google 😉
Web site very easy to navigate, product descriptions easy to find what you want.
Awful company
Awful company. Waited 10 days for my order, then used their chatbot to find out when it would be delivered. Never got an answer, but received a partial refund the next day. No explanation. And why they would refund all but 85p, we shall never know. Avoid!
Almost can’t fault this company
Almost can’t fault this company, however, the goods took 11 days to arrive thanks to the courier. By which time too late for purpose. When asked for refund I got no reply .
Superb service from start to finish
Superb service from start to finish
The staff were so very helpful and fast delivery of products
Highly recommend this company
Very impressed with the quality and…
Very impressed with the quality and price of the letter plate which arrived in super quick time.
Item exactly as described,I can't praise this company high enough,I will definitely recommend them to all of my friends and neighbours.
I could not fault the customer service
I could not fault the customer service. They went above and beyond to help me find an external door handle that had become obsolete.
I would certainly recommend with no hesitation. FANTASTIC
Great Service & Quality Products from UPVCStore…
Ordered a door handle from UPVCStore, which was delivered early, it was good quality, as described & undamaged. Unfortunately, I had ordered the wrong part & had to re-order, but the return process was easy. UPVC Store Customer services were very helpful.
Only place I could find the part I…
Only place I could find the part I needed and came in 2 days. Really got me out of a hole
Good quality and prompt delivery
Very prompt delivery. Window handles were made of a much heavier metal than the originals possibly plated brass as they are not steel. At first sight an excellent quality item.
Delivered on time and intact
Delivered on time and intact, correctly sized, don't need anything else except competitively priced. Very happy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







