Excellent customer service. Heat pump had shut down. Prompt phone connection with engineer who assessed that a call out was required. Engineer came next day and remedied the problem.
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Das sagen Bewerter
Matt is an amazing service engineer. Explains everything so well and friendly too. Takes the time to show you how settings etc. work and best optimises the machine to your benefit. Genuinely I always... Mehr ansehen
I’ve been a happy Unipipe geothermal customer for over 20years. First the Nibe 1220, and now the 1255. The office experts are outstanding! I only ever ring when I’m having a meltdown as I’m not at... Mehr ansehen
I recently moved into a house with a Nibe air to heat pump system. I've never had any experience with these and the system hadn't been serviced for a while. Jack was the engineer who called out and I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Unipipe IRL Ltd – NIBE Heat Pump Specialists in Ireland Unipipe IRL Ltd is celebrating 25 years as the exclusive Irish partner for NIBE heat pumps and renewable energy systems. Since 1999, we have been supplying and supporting high-quality, energy-efficient heat pump solutions across Ireland for both homeowners and commercial projects. Why choose Unipipe for NIBE heat pumps in Ireland? 25 years of experience with NIBE heat pumps We have partnered with NIBE for over two decades, supplying reliable heating systems built for long-term performance. Many NIBE heat pumps installed in Ireland over 20–25 years ago are still operating today. Ireland’s largest range of heat pump systems We supply air source heat pumps, ground source heat pumps, and exhaust air heat pumps, suitable for residential and commercial buildings throughout Ireland. Expert support and training Unipipe provides free installation training for professionals, technical support during installation, and ongoing guidance to ensure every heat pump system is set up correctly and runs efficiently. Heat pump servicing and after-sales support We support annual servicing, maintenance, spare parts, and technical assistance to help maximise system efficiency and lifespan. SEAI heat pump grant support Our team assists with SEAI heat pump grant requirements, including technical calculations, documentation, and certification support. Nationwide network of trusted installers We work with experienced installers and service engineers across Ireland and have supplied and supported thousands of NIBE heat pump systems nationwide. For over 25 years, Unipipe IRL Ltd has focused on quality, technical expertise, and long-term support — helping customers choose sustainable heating solutions they can rely on. Unipipe IRL Ltd – trusted NIBE heat pump specialists in Ireland.
Kontaktinformationen
Unit 40, Southern Cross Business Park, A98 KP20, Bray, Irland
- 01 286 4888
- Info@unipipe.ie
- www.unipipe.ie
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Das haben sich andere Leute angesehen
Excellent Service and technician who…
Excellent Service and technician who knew the system well and demonstrated how to manage it in the best way, very informative
Matt was friendly , helpful, knowledgeable
Matt was friendly , helpful, answered questions and showed us how to use the system.
Matt is an amazing service engineer
Matt is an amazing service engineer. Explains everything so well and friendly too. Takes the time to show you how settings etc. work and best optimises the machine to your benefit. Genuinely I always recommend Unipipe. It’s a rare thing these days to come across companies that care about their customers and products. Matt deserves a significant pay rise!
SERVICE
MATT IS VERY EASY TO WORK WITH AND WAS MOST HELPFUL EXPLAINING SOME SETTINGS.YOUR OFFICE ARRANGED THE SERVICE MOST EFFICENTLY
Excellent service
Excellent service. So helpful and really prompt. Can't thank Nick enough. Delivery exactly as promised.
Great heat pump service from Matt
Great heat pump service from Matt, who also spent a lot of time with me to explain how best to configure the settings on the system.
Staff are very pleasant to deal with…
Staff are very pleasant to deal with and service is impeccable
Your Search Ends Here
If you are looking for a new or indeed a replacement Heat Pump, don't look any further than Unipipe,
and Nibe.
We originally had a different brand of heat pump, a German company, and spent the entire Winter just gone without any heating whatsoever. This original heat pump and more importantly this company let us down in ways too lengthy to go into here.
I contacted Nibe to see if they could help, and had a phone call from Nick at Unipipe within about 20 minutes.
They did their best to help and advise me to resolve my issues with the previous manufacturer, never pushing their own product but always trying to help me to get my situation resolved.
When it became apparent to me that this would not happen, I had no hesitation in choosing Unipipe and Nibe for my replacement heat pump, and so far I have no regrets in my decision whatsoever.
Any dealings that I have had with Unipipe and Nick have been courteous, prompt, polite and efficient, this could not be more different to my experiences with my previous heat pump manufacturer.
My only regret is that I didn't find Unipipe when I was doing my original renovation, as it was a rushed decision with insufficient research on my behalf.
If you are reading this review, then please learn from my experience, waste no more time looking at other companies, and go with Unipipe. You won't regret it.
Thanks to Nick, Luke and all at Unipipe.
Our system is working better than…
Our system is working better than before. Thanks Jack.
Excellent service from first contact to job completion
Excellent service from first contact to job completion. Professional and knowledgeable engineer visited within a couple of days of first request. Problem solved, heat pump serviced and useful advice on management of the system provided during the visit. Thank you Matt. Office communication and billing experience also excellent.
Very professional and efficient
Very professional and efficient. Also gave us a well overdue lesson in how to use our heat pump correctly
Quick fast service as always
Quick fast service as always
No problem attitude fixed the problem
Checked everything
They solved the problem with our…
They solved the problem with our Unipipe heating system and did so quickly
Very professional and helpful staff
Very professional and helpful staff. Answered all of my questions and explained everything very clearly.
Very helpful
Very helpful. Walked me through the system and gave a clear explanation of things.
Excellent company to work with
Steopan Construction Ltd
My experience with Unipipe is at the high level of communication, the staff is helpful and honest,
I never get stuck in relation with anything I need from Unipipe
Excellence in Supply and Service
Cowan Heating & Plumbing Limited have been dealing with Unipipe 15 + years we have always found Unipipe (IRL) Ltd to be professional and reliable, with an outstanding backup service and I don’t think you could find better.
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