Scam! Unfortunately I cannot give it a lower review, ordered some led numbers and the product that turned up was nothing like what they had advertised, would not process a refund until I returned the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It is scam site. The item I ordered from this company did nothing what it was advertised, they were only willing to refund it if it was returned. Cost of tracked return item worked out more then the... Mehr ansehen
We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Mehr ansehen
Like your products, your website is efficient and useful. Keep up the good work. I have bought several products from you and I have been completely, if not more, satisfied by each. Your design is h... Mehr ansehen
Unternehmensdetails
- Geschäft für Dekoration und Inneneinrichtung
- Gardinengeschäft
- Möbelzubehör
- Haushaltswarengeschäft
- Spiegelgeschäft
- Bilderrahmengeschäft
Vom Unternehmen geschrieben
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Kontaktinformationen
40 Emblem Court, M1S 1B1, Scarborough, Kanada
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
2.1
Mangelhaft
805 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy to find what I was looking for!
Easy to find what I was looking for. Product in stock and ready to ship.
Fast and simple order process and check out!
6. Januar 2022
So I placed this order on the 31st of…
So I placed this order on the 31st of Dec. Still no shipment info or stating it even shipped?
6. Januar 2022
Antwort von Umbra
Hello Charles, thank you for your feedback. We do apologize for the inconvenience. We will escalate this for you. Our customer service team will reach out to you through email. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
Misleading
Dont rope me in by making it seem like I’d get 10 percent off by providing my email address and then demand my cel phone number to actually get it!
5. Januar 2022
Nice products
I was able to place an order for one of the products that will blend with my decor. Unfortunately my number one priority has been discontinued, and thanks to your staff assistance, I placed the order for a product in stock. Many thanks. Very professional.
4. Januar 2022
Easy to navigate website with products…
Easy to navigate website with products that seem functional and elegant. A few products are out of stock, but looking forward to when they are back in stock!
1. Januar 2022
Lack of shipping info
Website hard to navigate. No estimated shipping times. Also, I felt tricked by the way shipping methods were conveyed. If another manufacturer had this style I would have ordered from them because of these reasons.
31. Dezember 2021
Antwort von Umbra
Hello John, thank you for your feedback regarding your experience. When it comes to shipping, most orders ship within 1-2 business days and your item should arrive in 7 to 11 business days. Note that we do not ship to PO boxes. You will receive an order confirmation after you place your order and a shipping notification with tracking information once your order has shipped. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
So glad I found your site!
So glad I found your site!! You had exactly what I was looking for!!!👍
31. Dezember 2021
The soap dispenser is missing the feed…
The soap dispenser is missing the feed tube!
30. Dezember 2021
Antwort von Umbra
Hello Robert, thank you for your feedback. We do apologize for the inconvenience. We will escalate this for you. Our customer service team will reach out to you through email. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
love these rods
29. Dezember 2021
Beautiful products at great prices
Beautiful products at great prices. I have never had a bad experience with Umbra.
28. Dezember 2021
I was attempting to buy an item under…
I was attempting to buy an item under the BOGO sale and the website was charging me for the 2nd free item. I then received an email from support that gave me a link to a corrected order summary. If that had not happened, I would not have completed the purchase.
27. Dezember 2021
Love the coat and towel hooks
Love the coat and towel hooks, have purchased several times. Stylish and very well made!
25. Dezember 2021
You have ExpressCheck out with Apple…
You have ExpressCheck out with Apple Pay and PayPal however when you go the longer route to change information those options to pay are not available again only Visa MasterCard American Express blah blah blah blah blah it’s still should be an option after you put the address is it for shipping and billing
22. Dezember 2021
Very easy to complete application.
21. Dezember 2021
Simple designs, clever function and great value!
The simple, elegant designs of Umbra's storage items for jewelry and cosmetics are quite appealing to me because of my affinity for the perfect marriage of form and function. The cleverly designed boxes and racks allow me to organize the clutter of cosmetics and jewelry on the bathroom vanity. The GLAM Cosmetic organizer is perfect for all the little jars and bottles. My everyday jewelry is now easily accessible and neatly displayed on the TRIGEM Bracelet and Earring Bar. I've purchased several of these as gifts for friends this Christmas. The simple designs are aesthetically pleasing, cleverly designed and bring me joy!
20. Dezember 2021
Havent tried out but ordering good
19. Dezember 2021
Easy to use site
Easy to use site. Got my order quick. Love their products! Winning!
16. Dezember 2021
This was a requested gift so I had to…
This was a requested gift so I had to buy it, but it was a ridiculously expensive gift for the simple style that it is. And no coupons available
13. Dezember 2021
Antwort von Umbra
Hello Beware, thank you for your feedback. You will receive promotions to use on our website if you sign up for the Umbra newsletter. If there's anything else we can do to make this a 5-star experience, please let me know - happy to help in any way I can.
Kind regards,
Lorenzo
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.