UK Search Limited Bewertungen 

Only interested in getting money. Even when evidence was supplied proving we were not the people they were looking for, they continued to ask for payment. Dealt with Welsh Water directly and the issue was sorted...yet UK Search continued to request payment. Chief Operating Officer Jon Kirwin is the clueless ringmaster in this circus. No trapeze act, no jugglers, just clowns...loads of clowns. Clowns answering the phones, clowns writing letters, clowns sending emails. If these clowns contact you...go directly to the company they claim they're acting for.

I’ve been being harassed by this company for a debt that’s not even mine it’s for an address I used to live next door to so I never actually lived there, I’ve been living in my current property since 2018 and the debt is apparently for 2023 they keep asking me for evidence that I live where I claim which I have provided and they still have threatened me with bailiffs coming round to my house where I have now had to seek legal advice

Don’t ever use this company there are bullies out and out and like to threaten people for no reason also stay away from learndirect they are useless absolutely no brains in there heads either avoid

I realise everyone hates debt companies so it's no surprise they have a low rating. They're chasing me for a debt that relates to water supply at my address dating to a period before I moved in. I've sent my lease etc so now I'm just going to ignore them - has anyone had any experience with them in court? I know you can contact me here but do please get in touch if so, i'm easily reachable through my business Must & Lees Ltd, we're a wine merchant in London. Cheers

My wife getting emails regarding southern water when we live in North and she doesn’t have her name on any bills it’s mine

You will never believe what they are doing now. UK Search has chosen to use a "last known address"of a friend out of date by 6 years, to send legal court service, in the knowledge they would never find out, although they had the current address provided to them by Southern Water! It is more than a sharp practice but it is also fraud to hike up their fees! I wonder how many customers are being scammed like this.

Can not discuss the account!

My partner received a phone call today from this company, saying they where calling on behalf of Octopus Energy...he passed the phone to me as I deal with all the utilities, they wouldn't speak to me because I am not named and he would need to pass Data Protection to add me to the account (I advised he wouldn't be giving them any personal details until they tell us what the call is about (rudely said no and put the phone down).

Called Octopus to ask why they gave us a £311 refund when we closed the account if we where in debt - they advised it was a bill which was issued after our final bill in the name of The Occupier not my partners name we have no debt outstanding.

Called this company back to explain and send proof this debt is not ours - my partner tried to go through Data Protection with them and he doesn't pass, confused the call holder advised his year of birth is wrong, I THINK HE KNOWS HIS OWN D.O.B wouldn't discuss the account, so said that's fine Octopus will be contacting you advise his debt is not ours and to stop contacting us.

For the call handler to say 'this won't be the last you hear from us' call all you want we won't pass data protection so you won't discuss it with us anyways.

Spoke to Octopus again and hopefully will resolve this directly, but it not I will take this further, mainly for the attitude of the call centre staff (I appreciate everyone/ systems make mistakes) but to speak to you as you are s**t on their shoes is below the belt.

Like many other reviews.

UKSL pursing a debt that was after I had moved out of a property. With emails documenting I owed nothing from the utility company, UKSL dismiss them & refuse to investigate thoroughly but instead continue to harass for payment.

contacted the utility company directly & indeed I owe nothing.

UKSL should really be more thorough & willing to investigate instead of bully tactics to just receive payments

No one likes debt collectors at the best of times, but they have been chasing me for a debt accrued at an address I do not live at. Debt is from 2019, yet I haven't lived there since 2013. I proved this to them in 2020, where they said they would look I to it. Naturally I heard nothing back. 2024 they have changed the reference number and have started chasing me again for the 2019 debt with threatening letters. I view this as harassing behaviour, I have proved beyond reasonable doubt I was not there, and therefore they are behaving criminally.

Received a letter from this company telling me I owed money to octopus for a two month period at an old address after I had moved out. Contacted octopus who confirmed I did not owe anything and they would contact the company to investigate - please reach out directly to the company they claim to be acting for before giving this company so much as a phone call.

I am in the process of resolving a case of complaints with learn direct. They sent me a message about the debt I owe. I am very unhappy with how they managed this.

I will be taking legal action against them as I am yet to resolve the outstanding issue with learn direct

This company are chasing me for my dead fathers debt. Very untasteful

This company should be banned.They hounded me for money I didn’t owe to Southern Water even though I provided proof. They ignored all of that and gave me 14 days to pay up. Only when I threatened to report them did they suddenly close the account. They are atrocious bullies.

If I could give ZERO stars I would!
My elderly mother received a letter addressed to a Lettings company stating that she owed £3086.61 for an outstanding energy supplier debt for a property in Newcastle. She does NOT own any properties in Newcastle. I immediately contacted UKSL to advise this letter had been sent to the wrong address and to remove my mother’s details from their database. I can see from the reviews the company is known for scamming so I also reported them to the FCA and Ofgem! Elderly people are very vulnerable in this current climate and do not need to be scared into thinking they owe companies money! Absolutely disgusting!!!!
SCAMMERS

Less than one star. No product ever arrived. Email contact continued for 6 months. Asked me to be patient. I am now not patient Promises made excuses given still no product and any mention of a refund is ignored.
Now no contact in response to emails. Totally scammers and thieves. Do not buy from those people Ordered July 2023 now Feb 24

Sold the fake debt to another agency who had court papers, had to pay £1500 or they were taking goods! Money I didn’t ever

Fraudulent! These are scammers! They’ve got all the information wrong on the letter they’ve sent me. I contacted my water suppliers and they said I have no outstanding payment. I hope these a**holes get caught.

Terrible company, just trying to intimidate people into paying money for fear of being in debt.

Know your rights! Go to the FCA handbook: CONC 7.14 Settlements, disputed and deadlocked debt

I quoted it at them and the account was promptly shut my case.

Innocent until proven guilty, it is on THEM to prove you are the correct person, not on you to prove that you aren't.

"Where there is a dispute as to the identity of the borrower or hirer or as to the amount of the debt, it is for the firm (and not the customer) to establish, as the case may be, that the customer is the correct person in relation to the debt or that the amount is the correct amount owed under the agreement."

Just got a letter from them stating that I ow my water company monies with the debt start date of the 29th July 2017.
There is nothing with this letter to substantiate this debt.
All my water bill are paid annually and are up-to-date.
If I really owed money then they should provide "proof of debt"
They give a phone number but it just cuts off

They make false accusations about so-called debts to utility providers.