Very personal and everything very clear. We bought a new Suzuki S-Cross in August 2026. Whole experience pleasant and not pushy. Daniel helpful and answered all questions. TW White don't have that cor... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Staff were polite as always. Service and MOT were carried out in promised time slot and the car got cleaned, which is always a very much appreciated bonus.
Unternehmen hat geantwortet
From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale... Mehr ansehen
Unternehmen hat geantwortet
Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fahrzeughändler
- auch in
- Autohändler
Informationen, die aus verschiedenen externen Quellen stammen
New & Used Mazda car sales & Mazda and Suzuki servicing and parts.
Kontaktinformationen
Guildford Road, KT23 4HY, Bookham, England, Vereinigtes Königreich
- 01372 235295
4.8
Hervorragend
106 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Antwort von T W White & Sons - Bookham
Yury, thank you for your kind words regarding our servicing operation.
Great customer experience
All of the staff in Bookham are so friendly and professional. They go out of their way to be helpful and to look after their customers well.
31. März 2026
Antwort von T W White & Sons - Bookham
Hazel, thank you, your wonderful feedback and rating means a lot to us. We'll be sure to share with the Bookham team.
Excellent service when purchasing our…
Excellent service when purchasing our second Suzuki Vitara.
2. April 2026
Antwort von T W White & Sons - Bookham
Steve, we appreciate your positive review about your recent experience with our Suzuki Effingham showroom team, thank you.
That the staff are friendly and explain the issues if any ,like in this last service, which it didn't happen in the previous year
Both customer service and service team were friendly and explained the issue that was found at the time of the service
2. April 2026
Antwort von T W White & Sons - Bookham
Jose, thank you for letting our servicing team know how we did. We look forward to helping again in the future.
Great service
The company and Mark from T.W.White Bookham was amazing from start to finish.
He just knew just what I was looking for.
He was very polite and helpful, and his knowledge was amazing.
So thank Mark.
2. April 2026
Antwort von T W White & Sons - Bookham
Garry, we're so pleased that you're happy with your choice of Mazda and the service that you've received from the Bookham team. We'll be sure to pass on your comments.
We were made to feel welcome.
We were made to feel welcome.
We were not pressured to purchase.
Staff polite and very helpful
26. März 2026
Antwort von T W White & Sons - Bookham
Tracey, we sincerely thank you for your positive Suzuki purchasing review for our Effingham team and look forward to seeing you again in the future.
Every time I use TW White for servicing…
Every time I use TW White for servicing or sorting problems , they are very attentative, efficient and honest. They have been serving my Mazda 3 sports for almost 9 years now and MOT for 6 years. They pick up and return my car in sparkling condition having been washed after its yearly service
9. März 2026
Antwort von T W White & Sons - Bookham
Our team strives to provide an excellent experience, so are glad that you have always found this to be the case, and thank you for taking time to let others know.
Staff were v helpful even when a…
Staff were v helpful even when a special tool was required for servicing the Suzuki engine they arranged for a free hire car for 24h.
23. März 2026
Antwort von T W White & Sons - Bookham
Bill, thank you for letting our servicing team know how we did. We look forward to helping again in the future.
Friendly personalised and knowledgeable…
Friendly personalised and knowledgeable service.
23. März 2026
Antwort von T W White & Sons - Bookham
Paul, we're happy to hear you've had a positive experience with our team, we do hope you remain a customer for many years to come.
Excellent customer care
From the very first engagement Mark Hammond at TW White in Bookham was the consummate professional. Friendly, easy to talk to, and clearly experienced, he made the decision to go ahead with the sale an easy one.
This professionalism carried through to after sales , when the car developed an unforseen mftr fault. The level of customer care and ease in getting it resolved was exceptional. Can't recommend TW White in Bookham enough.
Thanks to all the team.
21. Februar 2026
Antwort von T W White & Sons - Bookham
Dee, thank you for leaving us this glowing feedback. We do always strive to give a top quality buying experience to every customer. So we're pleased that you were happy with our service.
Excellent as usual
Hassle free. Only issue is it took 3 months to book in ! However once in all excellent service
23. März 2026
Antwort von T W White & Sons - Bookham
Kevan, thank you for your 5 star review and we are sorry that you had to book so far in advance for this investigative work. These things often require a substantial timeslot, and we do get quite booked up in advance. But thank you for bearing with us.
Helpful staff.
23. März 2026
Antwort von T W White & Sons - Bookham
Andrew, thank you so much for your high rating of our Mazda servicing team.
Excellent service
Very knowledgeable and helpful staff. No rush, no hard sell. Good part exchange rate too.
27. Januar 2026
Antwort von T W White & Sons - Bookham
Peter, thank you for your kind review of our Suzuki team. We do look forward to seeing you again in the future.
A seamless process from start to…
A seamless process from start to finish. Excellent support and information.
2. März 2026
Antwort von T W White & Sons - Bookham
Geoff, thank you for taking the time to let us know how our Mazda showroom team did. It's great to hear our team were fully supportive throughout your buying journey. We look forward to seeing you again.
A piece of plastic interior was left…
A piece of plastic interior was left loose in the boot so I tried to fix but ended up having to ring to find out what to do.
5. März 2026
Antwort von T W White & Sons - Bookham
Helen, thank you for bringing this matter to our attention and we're sorry for the inconvenience this caused. I understand our service manager has now reached out to you with regard to this matter, and do hope that this will not deter you from using our services in the future.
Antwort von T W White & Sons - Bookham
Alison, thank you so much for your positive comments about our Bookham Suzuki service team.
Antwort von T W White & Sons - Bookham
Mark, thank you so much for the positive review for Bookham Mazda.
New car sale.
New car sale.
I was looking for a new car and had been to several Mazda dealers but chose to buy from Whites because of the friendly straight forward sales approach, no pressure just decent advice. A really easy process both before and after buying the car.
2. März 2026
Antwort von T W White & Sons - Bookham
We're glad to hear we delivered such a great Mazda buying experience. If there's anything else we can do for you, we are happy to help.
Excellent service all round
2. März 2026
Antwort von T W White & Sons - Bookham
Mark, thank you for taking the time to let our Mazda service team know how they did. We hope to be of service to you again in the future.
Incredibly welcoming
Incredibly welcoming,
Knowledgeable and nothing too much trouble,
Accommodating on a time to suit you .
2. März 2026
Antwort von T W White & Sons - Bookham
Jennie, your wonderful feedback and rating mean a lot to us, and we'll be sure to share it with the Bookham Mazda showroom team, thank you.
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